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    Gary The Handyman Guy

    4.7 (59 reviews)
    Closed 9:00 am - 5:00 pm
    Updated over 3 months ago

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    Response quality

    Excellent

    Response time

    4 hours

    Services - Gary The Handyman Guy

    Appliance installation

    Appliance repair

    Handyman assembly

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    Flaked on me after choosing date and time, then acts like I'm the tough person to please when I call him out on his unprofessionalism.
    Laney B.

    Reading some of Gary's negative reviews it seems that a lot of people have had similar experiences. Gary might be able to do some quality work, but I wouldn't know because he's just not professional at all. We reached out to Gary after buying a new house in Arcadia a while back and he told us that whenever we were ready he could help us with installing ceiling fans, blinds, and whatever we may need (score!) but when we called him back to schedule something he was sick and told me he would call me back in a week. A week goes by with no phone call, so I call him-- but no answer... and his vm is full. so I waited a couple more days and called him again, still no answer; so this time I followed up with a text asking if he was still interested in helping us out with our handyman needs and he replied yes and to let him know when we would like him to come help. Perfect! I called him when I got back to Phoenix and he didn't answer (of course), so I texted asking when he was available and he asked if he could schedule me in for between 1-2pm on Thursday. Yes I replied, then I texted asking him a couple questions about estimates for hanging large blinds and included photos. He ignored my texts that night about the quote/estimate altogether, so I texted asking if he received my messages requesting an estimate to which he replied "Yes, I'll look at them when I'm at your house." (Not really an answer or estimate- kind of slippery). So today rolls around and of course I'm at home waiting on this handyman to show up (of course I organized my day around him) 14 minutes before he was due for our appointment, he cancels. He says: "Can we meet Saturday 9-930? Caught up in work." (No apology for the inconvenience, or wasting my time, just a crap text). Me: "You know Gary, let me talk to my boyfriend about it. After reading your Yelp! reviews we expected a little more professionalism to be honest." He says: "Well I've been sick for the last month and been out of commission. I've been trying to catch up on my jobs. Sorry if you feel that way. I know I can't make everyone happy. Me: "It's not a feeling. You cancelled 15 minutes before you were scheduled to show up and have been unresponsive and not very communicative with me. Those are facts. While I understand it's impossible to make everybody happy, you could do a much better job by being a little more professional. Then-- radio silence. Gary, you can make customers happy; how about apologizing when you're wrong and unprofessional instead of #1: making excuses, then #2: blaming me, or acting like I'm the one with unrealistic expectations when I've accommodated the date and time YOU chose and then flaked on. Would not recommend.

    Before

    I had unique, but, urgent situation. Gary not only remedied the issue, he was able to come over within a short period of time on the same day. Very reasonable price. When I am well enough to complete this project, I will certainly contact Gary and rely on his experience, expertise, and assistance to properly stabilize this deck. Thanks, again, Gary! P.S, As for the negative reviews: Gary is a New Yorker. He cusses while works, he says what he thinks, and he will rub many people the wrong way, and if you're used to us mild-mannered natives of the southwest, you might be offended. But, if you want an honest opinion, and someone to fix what you messed up and/or want the opinion of a veteran handyman, well, I recommend him.

    Interior space with exposed wooden framing for a new wall, visible laundry area, and storage shelves in a garage or basement.

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    2 years ago

    Gary arrived on time, went right to work on a variety of projects, did a great job and cleaned up after. I will call on him again.

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    3 years ago

    Great timely response and reasonable price compared to the other contractors. Will definitely use again.

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    7 years ago

    New home and had a random list of repairs and upgrades.. no problem for Gary. Will be my "go to" for all that comes up.

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    6 years ago

    We just hired Gary again to install some new doors. He is prompt, efficient and does a fantastic job!

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    Review Highlights - Gary The Handyman Guy

    I've used Gary many times on electrical, drywall, carpentry, painting, and installations.

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