I ran to this store because I had a package to return. I got there (like many others) About 40 min…read morebefore they Closed. I had what I got from the vendor scanned by the guy at the counter. It wasn't the right thing. He politely told me I'd have to go back online and try again. I was determined not to have to make another trip and sat in my car struggling with the website, Changed my password 3 times--no fun. Finally, a bit harried, I went back into the store with my open box. "Thome" who had helped me before, kindly took the box, taped it up for me and printed the label for me as well! He did all of this when some places employees would be more concerned about getting out on time than giving great service. Thanks so much Thome!! You're a cool guy and you're going places!! You'll also be bringing repeat business there ! Have a great day! God bless' -Christel

Service so good everybody working there so helpful and nice never had issues or problems with…read moreanything

We highly recommend Michael and his business for shipping, packing, post office boxes,…read more photocopies, mailing supplies, etc! We have been working with him for years and have never ever had an issue, nothing but excellent service! Love to support local businesses -- especially privately owned ones like this one. Five stars!

As a young adult, I remember my mom sending me packages filled with great items, and I knew I was…read morereceiving something terrific when I saw the label was from Lake Forest Pack and Ship. I am older now, and mom recently passed away, so I needed to send a few valuables to my home in Georgia. Michael at LF Pack and Ship took the best care of me and the items. Everything (oil paintings, crystal, picture frames) arrived safely, in perfect condition, and early (thank you, FedEx ground)!

Had to deliver my old cell phone because I upgraded. I like the self service where I just scan and…read moredrop off the package. This was very convenient. However other times I had to drop off and I had fast great friendly service. I felt also for what I had to send delivery time was good and the value for my bucks were reasonable. I recommend this UPS store.

Everytime I go to this location everyone is so nice and helpful . Will definitely keep going !read more

Our baseball team is heading to Cooperstown and we wanted Big Heads to take with us. VCP came…read morehighly recommended from others, so it seemed like a no-brainer to choose them. I know understand all the hype! The ordering process was simple, the price was perfect, and the product is exceptional!! Thank you VCP!!!!

The customer service provided by VCP Printing is wonderful! Outdoor signage they created for our…read morechurch showed signs of deterioration. I advised them of the situation and they not only reproduced the signs but also installed them for us! I have never received customer service as incredible in my life! I would completely recommend their services. Thank you, thank you!

Best service and price for shipping to Poland! cheapest overseas shipping alternative to UPS and…read moreUSPS. If I have any papers to mail I don't use USPS anymore, UPS wanted $180, USPS $80 w/o tracking and PLUS charged less than $25 air shipped with tracking for a letter sized envelope with 3 sheets of paper documents.

If I would have an option, I would give this company zero star. Very rude and unprofessional staff,…read morescreaming on customer, not helpful. Holding my paid packages hostage unless I pay them more money. They claim to send the packages fast and cheap, but then they charge extra money. Everybody, stay away from this company!

Empathy I feel is what everyone likes these days however, I could feel the owner empathized with…read moreme. Why do I say this? I was with my son and I was running late. I was I would say very late because it was past their closing time on a Sunday. And he could've easily not accepted my package, which we wanted to send it for almost like two weeks and today was the last day the package QR code was going to be active. They were cleaning the store and the doors were locked however, Vinith Goyal decided that he'll do something extra extraordinary by helping the single father in distress. He not only opened the door waited for my son and my big package to get Hauled in, but he even helped me get printed and didn't even charge for it. I thanked them multiple times for a kind gesture and left the store with a big smile on my face. I know he could have easily said no, but he decided not to. And here I am sending a five star review for someone who spreads smile..

Great Service! Owen Helped Out A lot! Keep Up The Good Work! Also Quick With The Service.read more

Great experience with this team. Professional, friendly and efficient. Drew was very…read morestraightforward with no-nonsense. Highly recommended!

Great team, flexible to work with and completely affordable. We needed to have most of our…read morefurniture moved to the first floor for donation purposes on one visit. They were able to come over to get that done for us in less than 2 hours. The second time they came to wrap, pack and load our truck for us (on a Sunday nonetheless). Both times were no easy fetes since we had 3 floors of boxes and furniture. Worth every ounce and nothing to worry about!

Gave us personal attention. Very helpful by young woman employee. Could not accept tip.read more

Very poor service. Denise in particular was very rude and did not seem to understand what she was…read moredoing. I would give zero stars if I could.

The guys were so nice and friendly and worked with me on pricing. I highly recommend this company!!read more

... Polite, efficient,... Well, pleased! Will hire them again without a doubt...no second thoughts!read more

This will be a long story. We used Encore for 3 moves from Illinois to South Carolina. In each…read moreinstance we suffered a problem. The first move was fine until the unloading. The driver was driven to unload fast and damaged the pine floors with the last furniture piece. The second move involved a packing problem. Other goods were on the truck and had to be unloaded before accessing our goods. Again, the local hires were driven to work fast with little regard for where we wanted things. The final move was terrible. The final packing was grossly underestimated. As a result, the packing involved 2 very late nights to meet the closing date. It resulted in a complete disaster in South Carolina. After weeks of beginning the unpacking we discovered one broken platter and many missing articles. That began the frustrating claims process. Encore turns the process over to a third party service. After much frustration in completing the necessary forms, we were told they had 120 days to review the claim. As that deadline approached we were advised they were extending the deadline an additional 45 days. After almost 9 months we now have our final settlement offer of $554 after submitting a claim for over $10,000 involving many missing items, The settlement is justified by relying on the $.60 per pound coverage. I have never been so disgusted and frustrated by the lack of caring and service. I accept that the contract hangs me on the $.60 pound limit. However, the goods never arrived and somewhere someone is enjoying my sport coats and tux. I am hopeful I never have to move again and go thru such disgusting experience.

DO NOT USE ENCORE MOVING & STORAGE BASED IN ALGONQUIN, IL…read moreThey will way overcharge you and destroy your stuff. They hijacked my belongings and put them in storage after the driver offloaded a semi truck into a truck that wouldn't make it in my driveway, for which they charged me an additional $1,000, then refused to unload my things. Their mistake cost me a lot of time without my things, and many additional charges that I had to pay to know the location of my property. Then, I had to hire other movers to actually deliver my stuff. This was a scam from the broker, Optimum Van Lines, to Encore Moving & Storage. STAY FAR AWAY!!!! There have to be more reputable movers out there--do MUCH research before selecting one!