Worst place Ever! I will definitely inform All of my pet parents Not to board here. When we picked…read moreher up after 5 days, we were told that they misplaced her toy... Not a big deal. As long as our dog was doing well. When we arrived home, we realized that her bed was missing. I called and asked about her bed. They placed me on hold for 5 minutes... Not a good sign.. they told me they were still looking and that they would call us back tomorrow morning. Havind never received a phone call, I called them at 10:00 a.m. and was told that they were still unable to find the bed. A staff member overheard her talking and said oh sorry your dog shredded it the first night. So, our dog was without her bed for four nights and no one bothered to inform us? We also found out by that same person that they threw out her dog toy because there was feces all over it... Again you didn't think to tell us about this? That's pretty serious because my dog had diarrhea when we picked her up yesterday and this morning. Could that be the reason??! I also found out that they had over 100 dogs yesterday!

02/28/25 I dropped off my 2 year old lab at daycare at 8am after not being there for 1.5 years…read morebecause I waited until he was 2 y/o to get neutered. At 6:20pm when we picked him up, immediately outside the front door, I noticed a bald spot on his lower back. Quickly inspecting it, I brushed it off since he might've gotten it from playing w/ another dog and did not see any deep punctures in the bald spot. He arrived at daycare with both a harness and a neck collar on but could only use the collar for daycare. So they kept his harness on the hook until pickup and put it back on him when giving him to us. When we got home and took off the harness, hidden underneath where the harness sits, we noticed dried blood on his fur on top of his shoulder blade. Upon further inspection, there was a gash, deep enough to be able to open the wound and see subcutaneous skin. We took him to an emergency vet where he got staples and was sent home with antibiotics and pain meds. Why did the daycare not inform us of this incident? I understand dogs may play rough and given it was his first time back in 1.5 years, but my dog is not aggressive. He doesn't bite or bark (he barks when hungry), regardless of around strangers or other dogs. He is the friendliest pup ever and loves rubs. Even if he got into a scuffle with another dog, why did they not give us a call? What even happened? We utilized their indoor/outdoor play cameras throughout the day and in the hours of 3:00pm to when we picked him up, he was nowhere to be found. Manager said their sleep suites and other areas in the camp have no cameras. So where was my dog from 3:00-6:20pm? If he was put away due to a fight, still, why did they not inform us? Anyways not much we could do that night besides get my dog fixed up, as daycare closed at 7pm. So I called their number and left a voicemail. Next day, we came back to speak with the manager. Brought the vet bill with me. Told him what happened. In the end, there was NO type of accountability. I asked, "if an employee had to put his harness on to give him back to us, how did he not see the cut with DRIED red blood around the area?" Do they don't care or were aware enough to quickly glance at the dogs there to see their physical health throughout the day? Manager contradicted himself. He first apologized and said "it happened on the way out of bringing him to you" then contradicted himself later saying "my staff did not notice anything on your dog when we brought him out." So was the staff aware of what happened to my dog or not? If they acknowledged it, why NOT INFORM US when it happened? The LACK of communication and accountability is what upsets me. Accidents happen. I understand. But where is the communication at? After that went down, he tried to offer to reimburse us back a day's worth of day care ($40 btw) and a free enrichment session ($10). You think that makes up for the $650 unplanned vet bill? The emotional trauma when we found the cut? Most importantly, my DOG'S well-being and our TRUST in Camp Bow Wow in taking care of my dog???? He said he couldn't reimburse us for the bill, even though the incident happened under their care and supervision. Yes the disclaimer I signed said they are not liable but wow, I can't believe a money-hungry corporate facility would rather let me face the vet bill and having to take off work for the next week for my dog than to offer to reimburse me. Again, vet bill is not the issue; LACK of COMMUNICATION and ACCOUNTABILITY is the issue. Least they could do is offer to reimburse the bill. I want to bring awareness to Camp Bow Wow. Be careful bringing your pups here, they might just send you home with a hurt dog and a "we can't do anything about it" attitude!!!!!! Emergency vet said it is highly unlikely it was another dog's bite or nail scratch, as the cut was very straight and she said a "superficial" object may have caused it. So if that rules out another dog doing it, WHO or WHAT cut him??? WHY are the dogs playing around SHARP edges/objects and unaware staff?? If dog load is an issue to have staff constantly supervising them, then hire some more people. At the end of the day, my dog came home with a fat cut on him and no one knows what happened.

I recently took my little darling Parmaranian, Winnie, to Crispy Paws. I was a little nervous…read morebecause she had never been boarded. However, after meeting with the owner, Chris, I was taken in by her welcoming attitude and caring personality. After chatting with her for a while, I felt my little doggie would be well cared for while I was away for 14 days.

From the owner: At Crispy-Paws, we understand that your pets are family. That’s why we provide top-notch care and a…read moreloving environment for your furry friends. Whether you need boarding or day care services, Crispy-Paws is your pet’s home away from home.

You know how people say it takes a village to raise a child? Well Preston has been my village in…read morethe life of my poodle. The groomers were great with getting Jett acclimating to grooming little by little. Now he LOVES going to the groomer. That shows the level of kindness he is being shown. Laurie and Caroline help me solve issues that may come up and offer helpful advice and always give Jett a beautiful groom. He smells great too!

When I toured this facility I thought my lungs were going to collapse. I was hit with the most…read moreatrocious smell of ammonia and urine. They have canals and the urine runs down them 24/7. When all these people are talking about their dogs being sick, it's so much more than kennel cough. The dogs that have gone here for years and years must have terrible chronic respiratory issues. Just look how almost every review talks about their dog or cat's paws being messed up. Because they're walking through ammonia and urine, it's revolting. See how many people have reported their pet having diarrhea? The state should shut this business down. It's the worst dog boarder you could ever imagine. No "Country Club" here. It's a medical San Quentin for dogs. You former employees know what I'm talking about. You should be reporting this horrific business.

I brought my catahoula mix in to this location yesterday. My dog gets nervous and stressed at vets…read moreor any place like that. Before doing the exam the team and Dr. Mulford did everything to make her feel comfortable. They were beyond helpful and nice. By the time we were about to leave my dog was playful and laying down which was a 180 from when we came in. The service they have and the way they handled my pet was beyond terrific! I will become a loyal customer of theirs and would recommend them to anyone!

Overpriced, for average service. I recently learned they charge 3 times what other vets in the area…read morecharge, and unlike in the past (when a smaller operation), the service isn't even as good. It's just costlier. They literally charge for the smallest of "conveniences", ones that should be part of good care (and don't tell you up front- you just get charged). I was suspicious but since I'd taken my pets there for MANY years (across owners) I was just continuing for convenience. My fault for being "lazy"- but take heed from my experience and shop around for care! The quality doesn't justify the overcharge...

Our dog is normally an extremely shy/anxious dog and she opens up when she is at daycare here. She…read moreis so energetic and has opened up to playing with other dogs and people. It has been absolutely amazing seeing this transformation. In fact, when we dropped her off last, she bolted into the house out of excitement to see her friends. When she stays for nights, we are sent videos and pictures as well as constant updates which definitely makes us very happy. I highly recommend this location for extremely shy and anxious dogs because they definitely know how to make these dogs open up at the dogs pace which is amazing!!!! Please please please, go to this location for daycare and for night care!! We highly recommend it!!

Rusty's Pet Sitting is such a life saver! I found out I had to take a trip, but what was I going…read moreto do with my puppy???? I came across Rusty's and said I would give it a try. I met up with Mrs. Lakshme before hand to see how she would like my puppy and vice Versa and it was a match! THANK GOODNESS! Now I know I have a responsible person to watch my puppy just as good as me. And a plus is my puppy can play with her very well trained big dog! I am so happy I found this service because it is one thing less I have to worry about when I want to travel. And cheaper than boarding and feeling like my puppy is just being crated all day in his own stench. I will def be back!

Nelson is a 1/3 cattle dog rescue. He is a busy boy and a great squirrel hunter. After 6 months…read morewith us he had gotten so obsessed that he would be walking along calmly and then try and pull your arm off on a walk. There was no interrupting his stalking. Premier DT got him turned around. He came home after 3 weeks so happy to show off all he learned and his knowing how to please us makes him a more pleasant member of the family. Given a choice, he would go live with his trainer Connor. No questions asked. He LOVES Connor. When he comes for boarding or on Connor's home visit Nelson was/is a puddle of love. We have continued to work with him on our own, using the commands, and now a year plus later he walks off leash most of the time, leaves squirrels and everything else on command and does the right thing 99% of the time.

Our dog was a reactive, rescue and the Premier Team was able to train us as well as our dog so that…read morewe have no issues and he is living his best life! We also board our dog at Premier and can travel knowing our dog is safe and well cared for by the Premier Team. The front desk team is friendly and helpful!

We just left our 2 senior yorkies there for the thanksgiving break and they did a great job! I love…read morethe facility because it is super clean and looks like a place my dogs would choose if they could :-) The staff is friendly and caring and they do a lot of little extra things including a thanksgiving-themed dog meal for the pups. There is a huge agility "open gym" but I was a little worried my older less - active dogs would hate it. Luckily there is a small dog area as well and they had their own space to just relax and nap. My one dog is only 4 pounds and so she got extra love and was carried around, which is exactly what she wanted :-) I appreciate that they took the time to understand and provide personalized care for an older dog who isn't interested in all the agility/play stuff. If you do have a a very active dog, he will absolutely love the huge play area! It is super clean and there is no dog odor at all. I The staff really care and they are always playing and engaging with the dogs. I highly recommend Club Pooch so you can have a worry-free trip knowing that your dog is cared for and loved. We will be returning for our next trip!

We love club pooch! The staff are super friendly, all the dog handlers love the dogs! This is my…read morefirst experience with a doggy daycare but when we got our puppy Cocoa - we wanted to establish a relationship and so far, we have loved our experience! The facility is clean and lots of space to run and play. We also did training which was fantastic! Cocoa and our family love club pooch and def recommend them for your family!

Lullaby is everything you could want in a professional pet care service. I adopted Kissinger nearly…read more10 years ago. My kitty companion is getting up there in age and has separation anxiety when I am away for work travel. Lullaby Pet Sitters has been very helpful in providing pet sitting, companionship and entertainment for my Kissinger while I'm on work travel. Sometimes they come for a brief visit to feed and clean the litter box and other times I request they stay overnight for a few days. The texts updates and pictures provided by the staff are great. Communication with Lullaby is outstanding. They always leave my home just as they found it. You will always know how your pet is doing and they will water your plants too! Your pet and home are in good hands with Lullaby Pet Sitters.

From the owner: LPS offers a free roam environment in a comfortable environment for your pup. We offer high-quality…read moredaycare, boarding, and pet spa needs. If your pet is more comfortable at home we can help with that too. In-home pet care is available to be provided.

(Originally posted this review on google last month) I've been bringing my golden retriever puppy…read morehere for the last 2 months for puppy camp and doing the kindergarten classes on the weekends. I'm beyond satisfied! Coventry has a puppy-focused daycare program where they match the pups up with compatible ages, temperaments, etc. The groups are small and the pups have so much fun! We get daily report cards, see photos on the facebook page, the staff all get to know the pup's personalities and names, pickup and dropoff is super easy, and my puppy is so excited every time we get there. Highly recommended!!!

I have called, emailed, and visited the school with zero luck reaching anyone to inquire about…read moresigning my dog up for training. Communication is key when providing care for a loved family member.