Capital Pet Movers managed our Westie's trip from Dulles to London Heathrow, and I cannot recommend them more strongly. Angie was amazing from the first time that we spoke to the post-trip email that she sent, confirming that we were all safely reunited. Given that our dog is very much our baby and that I deal with anxiety disorder, we had a ton of questions, and Angie always had the answers and clear instructions. She made things immeasurably easier for us, our vet, and our Westie, and her colleagues made sure that everything was smooth and easy at both Dulles and Heathrow. During pick-up and check-in, we saw people who were traveling without agents, and it was obvious that their travel was more challenging. While we always knew that using Capital Pet Movers was a good choice, the stark contrast between how prepared their team (and, as a result, we) were compared to the other families traveling at the same time was additional confirmation that the decision to work with them was one of the best we made. Finally, it's important to note how kind and thoughtful every member of their team was throughout the process. No question was too small or silly, and they were focused entirely on making sure that our Westie was safe and happy and that we were confident about everything that was happening. Their expertise and kindness made a very stressful situation immeasurably easier, and we recommend them whole heartedly. We're already talking to them about managing Nigel's return trip to the States! read more

Wanted a quote for my pets' transport to Spain. Left two voicemails, made a request online. NEVER heard back.

While my cats arrived safely, Capital Pet Movers' communication and follow-through were extremely disappointing. Their driver was unable or unwilling to place my cats into the kennels, so I used my own brand-new soft carriers. I was assured they would be returned. Their email communication was poor throughout, often taking days to reply. After more than two months, they suddenly claimed I owed shipping costs and an unexplained balance--fees never mentioned before. Now it's complete radio silence, and my carriers have still not been returned despite multiple follow-ups and even offering to accept replacements. Very slow communication, no accountability, and refusal to resolve a simple issue. I do not recommend this company. read more

We used Capital Pet Movers in May to help get our dog to France. Angie took care of everything and made sure I was updated at each part of the process. On the day of the flight, Mike comforted my very nervous dog and sent pictures so we would know all was well. Angie confirmed she was on the flight safely and that it had left. When it arrived, Angie checked in that morning and the company they coordinated with in France updated us and delivered her safely. Everyone from start to finish was helpful, caring, and definitely cared about our dog and her safety/comfort. We trusted them completely. I cannot thank them enough. It was worth every penny for peace of mind and the care they showed. Thank you Angie, Mike, and Capital Pet Movers! read more

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I could not have been more pleased and satisfied with Capital Pet Movers, who moved my dog, Jonas, from the US to the United Kingdom. Angie was absolutely excellent -- diligent, extraordinarily responsive, reassuring and thorough. Everything went perfectly - with the exception of my cracking the kennel wide open the day of the flight. Angie jumped into action immediately and found a solution, saving the day. The communication from Capital Pet Movers throughout the move was constant, which was such a reassurance. Thank you Capital Pet Movers for making this such a smooth experience! read more

Great job getting our beagle to bangkok without any problems. I appreciated them putting us in touch with a pet import company here and a place to board her in the US before she left. I highly recommend capital pet movers! read more

This was our first move overseas and we were very nervous about our dogs flying for the first time. Friends highly recommended Capital Pet Movers to us and now we are doing the same. Angie communicated with us every step of the way. As the pandemic continued to present challenges at a moment's notice, the company quickly found alternate options and we were reunited with our fur-babies earlier than expected. Angie told us that there might be an "adjustment period" once the dogs arrived but aside from a little jet lag, they were their normal perky selves within 24 hours. We will be using this company again for future travels! read more

I called on Capital Pet Movers to help with moving my cats from Maryland to the UK. CPM was a fantastic partner, providing guidance and paperwork so that the preparations went smoothly. We had a small snafu with the British transport partner finding our temporary accommodations, but CPM and their team member, Angie, worked with me to get us reunited quickly. Very happy to recommend their services to any caring pet parent. read more

I can't give enough praise to Capital Pet Movers (especially Angie!) for all they did to get my two senior dogs safely to Germany from the DC region. With the coronavirus taking over and borders closing I started to get nervous and asked to move the relocation up a week in case flights started getting canceled. Angie moved mountains to get my dogs on one of the last flights allowing animals over to Frankfurt. Their door-to-door service included a partner transport company in Frankfurt who got my dogs through customs and delivered them to our new home. All I had to worry about was getting myself and my son safely into the country to join our husband who was already living there. To not have to worry about my dogs' well-being reduced so much stress. It was touch and go, not knowing if their flight would be canceled at the last minute on account of the pandemic, but everything worked out because of Angie's ability to redirect and organize quickly. I am beyond grateful. Because of Angie my entire family is together in our new home and enjoying our shelter-in-place time together. read more

Capital Pet Movers - Pet Services Near Me - Woodbine, Maryland

I was incredibly nervous when starting the process of moving my dogs to another country. I was overwhelmed with information and was scared to mess something up. From the get go with Capital Pet Movers, I was sure everything was going to turn out well. Angie was very quick with responding and always made sure my questions were answered. We had a bit of trouble with the health certificate at our military vet and Angie immediately told me what I needed to do to fix everything. Dropping the dogs off at the airport was stressful for me, but as soon as I met the representative from this company, he took over everything and made sure everything went perfectly. My dogs are happy and loving their new home in England! read more

Apparently I was victim of a puppy scam who claimed they were with Capital Pet Movers. Grateful to the owner reached out to clarify. Yes I was scammed but no fault of this company. Sorry CPM read more

I used Capital Pet Movers for relocating my 2 French bulldogs to live with my parents in the UK. While it was very stressful giving up my dogs Angie from Pet Movers reassured me every step of the way and answered the 100s of questions I had. Pico and Seamus are now settled at there new home and loving life! I would definitely recommend then for pet travel. Thanks again guys. read more

I used Capital Pet Movers to mover my cat internationally. They were wonderful to work with, answered my questions in a timely manner, and provided on-point guidance during a stressful time. I highly recommend Angie at Capital Pet Movers! read more

I worked with Capital Pet Movers twice to ship our dogs to and from Germany. Angie was a pleasure to work with, and made everything so much less stressful for us. We would definitely work with her again! read more

We discussed and solved this issue. I was refunded in 350.00 in my PayPal account. I partially agreed that 150.00 was for the company service changing emails and guiding me in the initial process. read more

My experience with Capital Pet Movers was absolutely terrible. I work for the Department of State and needed help shipping my dog to Africa. I needed extra assistance because I was going to be out of the country all summer and would be unable to take care of any details myself. I reached out to them for help in July, and never heard back. I finally called and spoke with one of their representatives, who said he would work on it. Two weeks went by, nothing. I called back, no returned call. Finally I heard back from someone who told me they were waiting to hear back from a representative overseas. It felt like if I wasn't calling them and pushing them on it, nothing would have happened. There was zero follow up. They explained that moving animals to Africa was challenging, and if I could reach out to the Embassy to see knew anything about the process. So basically asking me to do their job for them. More time went by, heard nothing. Finally in August I called and complained to a manager, who was very apologetic and said he would personally take care of it. He finally provided some details on the requirements, some of which turned out to be incorrect and based on historical information (for example, he told me that one airline would not ship my dog. I took it upon myself to double check, and learned that the airline would be happy to ship my dog). They seemed to be working on my request, but then two and a half weeks went by, I sent four emails that never received a reply. By that point it was mid-August and I had to abandon the effort. Needless to say, I would never, ever trust my pet to this unresponsive and unprofessional company. read more

Capital Pet Movers helped relocate my pet overseas. They took a lot of the stress out of this move, by always answering questions in a timely manner. They kept me informed every step of the way! They have many options and can customize what you need based on your situation. They are great about working with you, and will give you a personalized quote. They advised on the best food/water dishes based on their experience. They picked up my pet and sent pics after he was checked in at the airport. I would definitely use them again and also recommend them! read more

Capital Pet Movers is a fantastic company. Ryan was responsive, creative, and extremely competent. I'm currently overseas (in a remote location with limited internet) and needed to move my cats remotely from a friend to a family member, which means that I needed to help both to make the move and to make it as easy as possible for the other people in my life. Ryan did both extraordinarily well. He was communicative and responsible. Worked with us and our specific needs. He also actively made suggestions to help manage the total cost. Would use this company again in a heartbeat - and definitely recommend to friends! read more

I too apparently have been a victim of a scam I got several emails from a place claiming they were Capital pet Movers stating that the cage was not correct for transport of the puppy in an airplane and that I needed to either by a cage from them or rent one Trent one it would be another $280 I looked up Capital pet Movers and called I talked to a nice gentleman there by the name of Cory he told me it sounded like it was a scam they knew nothing of my puppy or that I was not even anywhere in their records nor was the lady who I was buying the puppy from the lady has texted me back she keeps telling me it's not a scam and everything else so I told her I was going to get ahold of the police considering I had her home address she told me to do what I needed to do that she had nothing to hide I also got a phone call from this suppose company claiming to be Capital pet Movers the guy I talked to there could barely speak any English when you look up Capital pet Movers the only company that comes up is the true company so this doesn't happen to anybody else if it sent to you through an email look at the name in the email where it has their email address the true companies email will be spelt Capital pet Movers not Capital pet mover again I like to say thank you to Cory read more