Charlie had such a great time at his first day of daycare. He was exhausted when he got home, he…read morecould barely stay awake. I was impressed with the communication and easy evaluation process. Liked that we were able to take advantage of a free day to see if our puppy liked it.

This place is the best! Signing up for an evaluation day was quick and easy. I wish I was able to…read moremake time for a tour beforehand, as there were not able to accommodate during drop off times. But they do have a virtual tour on their website that really helps! I do wish there were live cameras so I can peep in while I'm at work though. I do love that they offer a lot of add-on services for your pup, even seasonal ones that I'm looking forward to him trying, as well as overnight boarding suites. Dropping him off for the evaluation day went great, the front desk was very thorough and even told me that I could call to check in and see how he's doing after 2 hours. Previously my puppy has gone to a different daycare, but at the Wagging lounge you can tell the staff enjoy what they do and love dogs. When we picked him up afterwards he was happy and worn out, and the staff all said "Bye Ted!" on the way out. Overall, great experience for a dog owner and my happy boy. Ended up purchasing their $100 for 3 daycare deal (purchase only on evaluation day). I will continue to take him here!

I brought my catahoula mix in to this location yesterday. My dog gets nervous and stressed at vets…read moreor any place like that. Before doing the exam the team and Dr. Mulford did everything to make her feel comfortable. They were beyond helpful and nice. By the time we were about to leave my dog was playful and laying down which was a 180 from when we came in. The service they have and the way they handled my pet was beyond terrific! I will become a loyal customer of theirs and would recommend them to anyone!

Overpriced, for average service. I recently learned they charge 3 times what other vets in the area…read morecharge, and unlike in the past (when a smaller operation), the service isn't even as good. It's just costlier. They literally charge for the smallest of "conveniences", ones that should be part of good care (and don't tell you up front- you just get charged). I was suspicious but since I'd taken my pets there for MANY years (across owners) I was just continuing for convenience. My fault for being "lazy"- but take heed from my experience and shop around for care! The quality doesn't justify the overcharge...

We just left our 2 senior yorkies there for the thanksgiving break and they did a great job! I love…read morethe facility because it is super clean and looks like a place my dogs would choose if they could :-) The staff is friendly and caring and they do a lot of little extra things including a thanksgiving-themed dog meal for the pups. There is a huge agility "open gym" but I was a little worried my older less - active dogs would hate it. Luckily there is a small dog area as well and they had their own space to just relax and nap. My one dog is only 4 pounds and so she got extra love and was carried around, which is exactly what she wanted :-) I appreciate that they took the time to understand and provide personalized care for an older dog who isn't interested in all the agility/play stuff. If you do have a a very active dog, he will absolutely love the huge play area! It is super clean and there is no dog odor at all. I The staff really care and they are always playing and engaging with the dogs. I highly recommend Club Pooch so you can have a worry-free trip knowing that your dog is cared for and loved. We will be returning for our next trip!

We love club pooch! The staff are super friendly, all the dog handlers love the dogs! This is my…read morefirst experience with a doggy daycare but when we got our puppy Cocoa - we wanted to establish a relationship and so far, we have loved our experience! The facility is clean and lots of space to run and play. We also did training which was fantastic! Cocoa and our family love club pooch and def recommend them for your family!

Worst place Ever! I will definitely inform All of my pet parents Not to board here. When we picked…read moreher up after 5 days, we were told that they misplaced her toy... Not a big deal. As long as our dog was doing well. When we arrived home, we realized that her bed was missing. I called and asked about her bed. They placed me on hold for 5 minutes... Not a good sign.. they told me they were still looking and that they would call us back tomorrow morning. Havind never received a phone call, I called them at 10:00 a.m. and was told that they were still unable to find the bed. A staff member overheard her talking and said oh sorry your dog shredded it the first night. So, our dog was without her bed for four nights and no one bothered to inform us? We also found out by that same person that they threw out her dog toy because there was feces all over it... Again you didn't think to tell us about this? That's pretty serious because my dog had diarrhea when we picked her up yesterday and this morning. Could that be the reason??! I also found out that they had over 100 dogs yesterday!

02/28/25 I dropped off my 2 year old lab at daycare at 8am after not being there for 1.5 years…read morebecause I waited until he was 2 y/o to get neutered. At 6:20pm when we picked him up, immediately outside the front door, I noticed a bald spot on his lower back. Quickly inspecting it, I brushed it off since he might've gotten it from playing w/ another dog and did not see any deep punctures in the bald spot. He arrived at daycare with both a harness and a neck collar on but could only use the collar for daycare. So they kept his harness on the hook until pickup and put it back on him when giving him to us. When we got home and took off the harness, hidden underneath where the harness sits, we noticed dried blood on his fur on top of his shoulder blade. Upon further inspection, there was a gash, deep enough to be able to open the wound and see subcutaneous skin. We took him to an emergency vet where he got staples and was sent home with antibiotics and pain meds. Why did the daycare not inform us of this incident? I understand dogs may play rough and given it was his first time back in 1.5 years, but my dog is not aggressive. He doesn't bite or bark (he barks when hungry), regardless of around strangers or other dogs. He is the friendliest pup ever and loves rubs. Even if he got into a scuffle with another dog, why did they not give us a call? What even happened? We utilized their indoor/outdoor play cameras throughout the day and in the hours of 3:00pm to when we picked him up, he was nowhere to be found. Manager said their sleep suites and other areas in the camp have no cameras. So where was my dog from 3:00-6:20pm? If he was put away due to a fight, still, why did they not inform us? Anyways not much we could do that night besides get my dog fixed up, as daycare closed at 7pm. So I called their number and left a voicemail. Next day, we came back to speak with the manager. Brought the vet bill with me. Told him what happened. In the end, there was NO type of accountability. I asked, "if an employee had to put his harness on to give him back to us, how did he not see the cut with DRIED red blood around the area?" Do they don't care or were aware enough to quickly glance at the dogs there to see their physical health throughout the day? Manager contradicted himself. He first apologized and said "it happened on the way out of bringing him to you" then contradicted himself later saying "my staff did not notice anything on your dog when we brought him out." So was the staff aware of what happened to my dog or not? If they acknowledged it, why NOT INFORM US when it happened? The LACK of communication and accountability is what upsets me. Accidents happen. I understand. But where is the communication at? After that went down, he tried to offer to reimburse us back a day's worth of day care ($40 btw) and a free enrichment session ($10). You think that makes up for the $650 unplanned vet bill? The emotional trauma when we found the cut? Most importantly, my DOG'S well-being and our TRUST in Camp Bow Wow in taking care of my dog???? He said he couldn't reimburse us for the bill, even though the incident happened under their care and supervision. Yes the disclaimer I signed said they are not liable but wow, I can't believe a money-hungry corporate facility would rather let me face the vet bill and having to take off work for the next week for my dog than to offer to reimburse me. Again, vet bill is not the issue; LACK of COMMUNICATION and ACCOUNTABILITY is the issue. Least they could do is offer to reimburse the bill. I want to bring awareness to Camp Bow Wow. Be careful bringing your pups here, they might just send you home with a hurt dog and a "we can't do anything about it" attitude!!!!!! Emergency vet said it is highly unlikely it was another dog's bite or nail scratch, as the cut was very straight and she said a "superficial" object may have caused it. So if that rules out another dog doing it, WHO or WHAT cut him??? WHY are the dogs playing around SHARP edges/objects and unaware staff?? If dog load is an issue to have staff constantly supervising them, then hire some more people. At the end of the day, my dog came home with a fat cut on him and no one knows what happened.

You know how people say it takes a village to raise a child? Well Preston has been my village in…read morethe life of my poodle. The groomers were great with getting Jett acclimating to grooming little by little. Now he LOVES going to the groomer. That shows the level of kindness he is being shown. Laurie and Caroline help me solve issues that may come up and offer helpful advice and always give Jett a beautiful groom. He smells great too!

When I toured this facility I thought my lungs were going to collapse. I was hit with the most…read moreatrocious smell of ammonia and urine. They have canals and the urine runs down them 24/7. When all these people are talking about their dogs being sick, it's so much more than kennel cough. The dogs that have gone here for years and years must have terrible chronic respiratory issues. Just look how almost every review talks about their dog or cat's paws being messed up. Because they're walking through ammonia and urine, it's revolting. See how many people have reported their pet having diarrhea? The state should shut this business down. It's the worst dog boarder you could ever imagine. No "Country Club" here. It's a medical San Quentin for dogs. You former employees know what I'm talking about. You should be reporting this horrific business.

Our family has been through a lot with Countryside Vet!…read more It is hard to find a vet that is comfortable examining exotics, let alone performing a surgery. Countryside not only performed a surgery to remove one of my guinea pig's eyes, but was also extremely caring and compassionate when pre-existing issues slowed the healing process. Countryside was again very sympathetic and kind when another of our guinea pigs passed away. We also have a senior dog that we have learned so much more about since bringing her to Countryside. Since we have had such a variety of veterinary needs, I think we have gotten to speak with each of the vets that work at Countryside and I would trust them all with my pets. Each vet takes the time to educate us on the issue and provide more information if needed. Every other staff member has very kind and friendly to us! I can see why someone would say their services are somewhat pricey, but you are paying for quality care. I know they are not here to take advantage of concerned pet-parents. Countryside had plenty of opportunities to overcharge me for follow-up visits or products, but were instead always compassionate and showed they genuinely cared about my pet's health. They also have an app and rewards program - which helps! I appreciate Countryside and the care they have given to our family so much, I continue using them even since moving out of the area. I absolutely recommend them for their amazing service from the vets and staff!

I would not recommend this practice. The services provided are basic, and the veterinarians do not…read moredemonstrate advanced skills. There are often long wait times, and the receptionists, who have limited customer service experience, along with Dani, the inexperienced practice manager, fail to effectively manage expectations regarding wait times.

I was looking for a stylish scratching lounge spot for my cat. A Google search told me there was a…read morereasonably priced option at PetSmart. Never mind I went to Petco on accident. These spots are fairly close together. Once I arrived at the proper store, I quickly found the item I wanted and carted it to a register. The person who checked me out was super knowledgeable and informative about cats who display some destructive behaviors. Check out was easy and pleasant thanks to this lady. Good visit.

I came here to get some plants for my fish, and I always like to look at the fish before I leave…read more Never have I ever seen so many dead fish in a location. All of these photos were from a single day. There were countless employees walking around but nobody was taking care of the fish. There were tens of dozens of dead fish in tanks. They were all cramped together which probably made the water quality very poor, killing a lot of of the fishes. The decaying bodies and visibly ill fish were very upsetting to see. Complete and total neglect that I have never seen on this scale even in commercial fish stores. At least remove the dead fish from the tank, but preferably take care of the animals that you are selling. Very saddening. I will not be returning to this location.

I recently took my little darling Parmaranian, Winnie, to Crispy Paws. I was a little nervous…read morebecause she had never been boarded. However, after meeting with the owner, Chris, I was taken in by her welcoming attitude and caring personality. After chatting with her for a while, I felt my little doggie would be well cared for while I was away for 14 days.

From the owner: At Crispy-Paws, we understand that your pets are family. That’s why we provide top-notch care and a…read moreloving environment for your furry friends. Whether you need boarding or day care services, Crispy-Paws is your pet’s home away from home.

Michelle has been wonderful with our dog. She has taken great care of our dog for a almost a year…read more She is highly reliable and professional and our dog just loves to see her. I would recommend her without any hesitation.

Michelle watched our two frisky cats back at the end of 2019 (right before COVID) and took very…read moregood care of them while the human family was out of town. She gave us updates on their well being and some pictures when they were not hiding! Would definitely recommend her to others.

We've been using Love Those Paws since 2015 to watch our cockatiels when we go on vacation. It is…read moremuch less expensive than boarding them at the vet and less stressful for the animals. The sitters vary but all are enthusiastic based on the reports they leave. After every visit the sitter leaves a note of when they came and left and what they did. They also usually text us an update and a picture of our birds. We come back to a stack of reports. The sitter stays a while after the food, water, and paper are changed to make sure the birds aren't acting weird, and I hear that some singing goes on. We've never had a problem and have be accommodated at very short notice when we want to go away for the weekend. I highly recommend this company. 1/27/20 Update: Just used them again during a ten day trip to Hawaii. I'm pretty sure our birds are in love with Alex, who came for most oF the visits. Now they are just stuck with us. As always, a great experience and we love being able to travel without any worries.

Love Those Paws was great from the moment I messaged them for a quote until I returned from…read morevacation. Stewart guided me through setting up a time to go over all the particulars. Despite me typing up a whole instruction sheet, he insisted on walking through again just to be sure (which is very reassuring). The actual pet sitting was spectacular. The pet sitter who was assigned was Kim. She spent plenty of time with the cats and made sure they were well cared for while I was away. The visit reports they leave are really cute as well. Could not have gone smoother! I'd also like to add that they were available with very short notice (3 other pet sitting companies were unable to handle our request). Also want to add that Stewart (when he came for the home visit) was wearing a mask and gloves to protect against COVID (a welcome sight). Pet owners would should have their minds at ease if they select Love Those Paws. If I go on vacation again (few and far between these days) I would definitely use them again!