I have been using synergy for over a year now for daily visits. It is obvious my pets love them and…read moreare well taken care of while we are at work. We especially appreciate how they handle emergency situations. I had a situation where I was going to be home later than expected and Amanda, last minute, made sure that my crew was taken care of so that they weren't in distress. There have been many situations where synergy has come in clutch for us. They have shown many times that they truly care about my crew and their well-being. They don't do bare minimum and they always give 100%. Thank you to Amanda and the Synergy crew for taking such good care of my fur babies!

Amanda was so great with my dogs! They are two giant dogs who can be a lot to handle when walking…read moreand she did it with ease. She sent me lots of updates and pictures and I could tell my babies were happy and well taken care of. Will def come to her for more visits!

Tommie used to live near us and we are so sad she moved to Maryland.... my loss is Glen Burnie's…read moregain!! She is loving, wonderful, kind and firm when she needs to be. She's great for both pet walking and in-home pet sitting. Our bulldog Rosie absolutely loves Tommie. And we do too!

My two Bernedoodles were groomed by this company, and both of them sustained injuries during the…read moreappointment. My male dog suffered severe cuts in his private area, between his legs, on his belly, and even on his ankle. My female dog was also cut between her legs and ended up with infections in both ears due to the groomer, Crystal. She tried to blame these injuries on "matting" and refused to take responsibility, even going so far as to suggest that my male dog somehow caused these wounds himself. Immediately after the grooming, cones were placed on both dogs. Crystal herself acknowledged the cuts while she was still working on my male dog, but I didn't realize how extensive the injuries were until I examined him thoroughly after she left. While my female dog's injuries were less severe she caused an infection in both ears by plucking her ears with who knows what infected and dirty instrument after I explicitly told her not to! My male dog's wounds were far beyond anything that should ever happen during a grooming session. What makes her explanation even more unbelievable is that the worst matting was on his chest, yet there are no cuts there. Because of this negligence, we had to rush both dogs to the vet, resulting in unexpected medical bills for treatment and medication. Both dogs were forced to wear cones for an unknown amount of time until they heal, causing them unnecessary discomfort. The vet was shocked by the injuries and agreed that what happened was completely unacceptable. I trusted this business to care for my dogs, and instead they were harmed. To make matters worse, Crystal denied responsibility and gave misleading explanations. This isn't the first time I've had concerns. On a previous visit, another groomer from this same business cut my dog's paws. I reported it to Crystal (she claimed he was a rookie groomer) trusting she would be more careful moving forward. Instead, she caused even more serious injuries this time. For the high prices they charge, I expected professional, competent care. I chose this grooming service because of their glowing reviews, but my experience has been the complete opposite. The owner, Mike Bass, didn't even have the decency to return my calls after the incident. Instead, he chose to block my number. I should have trusted my instincts after hearing how rude and unpleasant he sounded when I first booked an appointment over a year ago. And to be clear, I'm not a one‑time customer. I've been using their services since August 2024. He even fabricated claims that I had gone through four groomers before his company and that I complained about all of them. That is simply untrue. My dogs are only two years old, and they had one groomer before Pup Scouts Annapolis. This business takes responsibility for absolutely nothing. They immediately sided with the groomer, who lied about the situation, rather than acknowledging the harm done. Their pattern is clear: deny, dismiss, and defend their staff no matter what. I even had to repeatedly text Crystal just to get an appointment after the government shutdown affected our schedule. If she no longer wanted to groom my dogs for whatever reason, especially since she lives far from us, she could have simply said so instead of harming the dogs to avoid future appointments. Future and current customers deserve to know that this business refuses to accept accountability and prioritizes protecting their groomers over the well‑being of the animals in their care. What Pup Scouts Annapolis calls "transparency" is nothing more than shifting blame onto pet owners and past groomers.

Great group of folks who love our little friends and know how to shape a team - love Pup Scouts!read more

We've been using this service for 2-3 years now - both for dog walking and for boarding. We've had…read moreno issues and our bulldog loves having someone come over and take her for a short walk in the middle of the day when we're both at the office. They will leave a note about what your dog did and it's very easy to cancel walks if you end up staying home. Our dog is super friendly and sweet but not the best mannered - meaning she jumps and pulls sometimes on the leash and they've never mentioned it to us as a problem! When on vacation, we typically have one of the sitters (we use the same one typically who lives down the street), come pick up the dog and her food and she stays at their house. She is definitely well loved and taken care of and they've been great to communicate with. My only comment is that it can be expensive when you have the dog staying in one of their sitters' homes but our dog is part of the family and hates being home alone. So for us, it's worth it but others might find them coming to your house a little easier on the wallet. They also offer a service where you can have them take your dog to their grooming salon for a bath, nails, ears cleaned, etc. Very convenient for those of us who are too busy to do it ourselves!

We've been using Tails on Trails for the past 9 months and our experience has been absolutely…read moregreat. Our dog is quite nervous and anxious, but all of the walkers truly understand dogs and have been incredibly patient with her as she develops trust with new people. They knew how to make her comfortable. The benefit of using a company instead of Rover is that when one of the dog walkers moved on to a new career, the company had a new employee ready to take over so I didn't need to spend time searching for a replacement. Tails on Trails is very reliable and they take great care of the dogs. I'm not sure why some of these older reviews are negative, but that certainly hasn't been our experience at all.

I checked out these reviews before asking Jess for her services, and I couldn't be happier. She is…read moremore than willing to work with my busy law school schedule, and takes my puppy out and runs him around so he's nice and tired by the time I get home from class. She usually texts me afterwards to let me know how he did, which I love! She is very experienced and professional, and I definitely recommend her!!!!!! :)

From the owner: Pet Sitting, Dog and Puppy Training, Dog Walking and Light Grooming…read more Please call us only between the hours of 730am and 730pm. The business is located in our home so if you call us after 930pm you WILL wake us up. Your support and consideration on this is appreciated. If we are not available we will return your call within 24 hours. Thanks! We do walks for the inner harbor area, parts of fells and parts of fed hill. We no longer do pet boarding at our home but we can pet sit and house sit at yours. Rates for walks start at $12+, rates for catsitting (small animals) start at $25 per day, rates for dogsitting/ housesitting start at $50+

Stacey Perry is completely reliable, responsive, very knowledgeable, and affordable. I highly…read morerecommend her services. Her

Stacey is so amazing with animals. Anytime I go out of town I schedule to have to pet sit my dog…read moreand cat. I've learned that Stacey used to work at a vet for many years as well so that gives me extra piece of mind. Stacey has also groomed my Yorkie multiple times. 10/10 recommend!

Sara is THE BEST. I think my dog loves her more than me! She is a total dog lover and is certified…read morein dog first aid, etc. I trust her 100% with my dog. My dog is beside herself with joy when she sees Sara. She is highly recommended. A++++

Walk Like a Dog is amazing! We love the pictures & texts when we are away! It gives us piece of…read moremind knowing our babies are being well taken care of!!

Walk Like A Dog does a wonderful job - I highly recommend them! They are very good with dogs!…read more They love pets and will treat them like one of their own. They will send you daily updates and photos so you know your pets are safe and being well cared for which gives you peace of mind while you are away.

Kristi gives us peace of mind when we're away from our fur babies…read more She's been our pet sitter for over 10 years. Our dogs get to stay in the comfort of their own home. We highly recommend her! Bonnie M

From the owner: Personalized mid day dog walksread more