This is my go-to spot for pet care. The veterinarians are knowledgeable and genuinely attentive,…read morepricing is reasonable for the area, and the facility is clean and well maintained. Easy access and a friendly, professional staff make each visit smooth and stress-free--for both pets and owners. A reliable, well-run practice I confidently recommend.

We get gouged for $ every time we go. Our last visit for routine shots and meds came to $900. The…read morecare is good, but the prices are exploitative. Also, the GAVH is owned by a holding company that also owns 100+ other vet clinics. We'll look elsewhere.

I just came accross jumpin rumps when i was looking for a good-priced pet sitting services for our…read morethen newly adopted doggie. I chose it among others because it was the cheapest in the area. So when I called jumpin rumps, barbara the owner and I met quickly for her to get acquainted to our dog - who was very cray cray at that time. We went out for a week. But we would always look forward to her updates after her every visit! She would send pictures and would give you nice stories about the walk. We have been loyal to her ever since. With every end of the service, we would get something from her like dog food, pumpkin pie with a literature with trivias and some infos on how to take good care of the dog! She is sooo awesome! I actually recommended her to a guest in the hotel i'm working at and i get a name mention after that! Barbara is just a professional pet sitter and you'll be at peace knowing that she is the one in charge of your pet while youre Away!

Dependable and professional services at reasonable rates. Compassionate care for both dogs and cats.read more

My two Bernedoodles were groomed by this company, and both of them sustained injuries during the…read moreappointment. My male dog suffered severe cuts in his private area, between his legs, on his belly, and even on his ankle. My female dog was also cut between her legs and ended up with infections in both ears due to the groomer, Crystal. She tried to blame these injuries on "matting" and refused to take responsibility, even going so far as to suggest that my male dog somehow caused these wounds himself. Immediately after the grooming, cones were placed on both dogs. Crystal herself acknowledged the cuts while she was still working on my male dog, but I didn't realize how extensive the injuries were until I examined him thoroughly after she left. While my female dog's injuries were less severe she caused an infection in both ears by plucking her ears with who knows what infected and dirty instrument after I explicitly told her not to! My male dog's wounds were far beyond anything that should ever happen during a grooming session. What makes her explanation even more unbelievable is that the worst matting was on his chest, yet there are no cuts there. Because of this negligence, we had to rush both dogs to the vet, resulting in unexpected medical bills for treatment and medication. Both dogs were forced to wear cones for an unknown amount of time until they heal, causing them unnecessary discomfort. The vet was shocked by the injuries and agreed that what happened was completely unacceptable. I trusted this business to care for my dogs, and instead they were harmed. To make matters worse, Crystal denied responsibility and gave misleading explanations. This isn't the first time I've had concerns. On a previous visit, another groomer from this same business cut my dog's paws. I reported it to Crystal (she claimed he was a rookie groomer) trusting she would be more careful moving forward. Instead, she caused even more serious injuries this time. For the high prices they charge, I expected professional, competent care. I chose this grooming service because of their glowing reviews, but my experience has been the complete opposite. The owner, Mike Bass, didn't even have the decency to return my calls after the incident. Instead, he chose to block my number. I should have trusted my instincts after hearing how rude and unpleasant he sounded when I first booked an appointment over a year ago. And to be clear, I'm not a one‑time customer. I've been using their services since August 2024. He even fabricated claims that I had gone through four groomers before his company and that I complained about all of them. That is simply untrue. My dogs are only two years old, and they had one groomer before Pup Scouts Annapolis. This business takes responsibility for absolutely nothing. They immediately sided with the groomer, who lied about the situation, rather than acknowledging the harm done. Their pattern is clear: deny, dismiss, and defend their staff no matter what. I even had to repeatedly text Crystal just to get an appointment after the government shutdown affected our schedule. If she no longer wanted to groom my dogs for whatever reason, especially since she lives far from us, she could have simply said so instead of harming the dogs to avoid future appointments. Future and current customers deserve to know that this business refuses to accept accountability and prioritizes protecting their groomers over the well‑being of the animals in their care. What Pup Scouts Annapolis calls "transparency" is nothing more than shifting blame onto pet owners and past groomers.

Great group of folks who love our little friends and know how to shape a team - love Pup Scouts!read more

We used Quality Time for approximately 10 years, but our August 2026 experience ended that…read morerelationship. We booked expecting our longtime sitter, Dan. We were not told he would not handle the booking until we were already within the cancellation window. We then arranged a last-minute meet-and-greet, which we were charged for, with another sitter who said she could cover our visits. On the first day, the owner moved our scheduled visit based on her interpretation of our flight information without confirming the change with us. When no one had arrived by 12:30 p.m., our dog had been alone for approximately seven hours, and I had to ask a friend to rush to our house. Only after we had left town did the owner explain that visit times were not guaranteed and that multiple sitters would rotate through our home. Over the trip, at least four sitters provided care, one morning visit was approximately an hour late, a medication dose was missed because instructions had not been communicated properly, and one sitter could not enter because the team had failed to exchange our keys. We had to provide emergency access instructions during our vacation. The individual sitters generally seemed kind and attentive. Our complaint is with the company's management, coordination, communication, and billing practices. We get mistakes happen. What made this unacceptable was the owner's consistently defensive response and tendency to blame the customer or cite policies only after a problem occurred. Prospective customers should understand that Quality Time may rotate several sitters, does not guarantee requested visit times (it's apparently a 2-hour window around your scheduled time), charges numerous add-on fees, including medication by the individual pill and charges $25 for key return. We also received add-on invoices during our vacation and felt pressured to pay them promptly while the company was still responsible for our pets' care (I know there were some duplicate and erroneous charges). After 10 years as customers, we will not use Quality Time again and can no longer recommend the company.

We had Quality Time Pet Sitting watch our fur baby for an extended weekend- we were so impressed…read more Scheduling was simple within the portal. We met our time member, Dan, beforehand and reviewed our online information. Dan spent "quality time" playing and walking our dog. Each visit Dan sent an update with photo. We were very reassured our dog enjoyed his visits from Dan.

Karen is wonderful with our dogs. We have a large group, some elderly who need medication and…read moreothers with personalities a bit different who need special attention. She loves animals and truly wants the best for them. She was so receptive to doing what was needed, whether it was feeding/watering or medication and making suggestions for things I hadn't even thought of while we were out of town for a week. She made sure to tell us anything that was out of the ordinary or just that things were going well. A perfect experience and I would not hesitate to call Rivercliff again in the future.

Excellent experience with first visit. Knowledgeable, experienced and compassionate team…read more Friendly, super efficient office. Convenient easy access location and lots of parking.

I have wrestled for days about writing this review. I rarely write reviews but feel compelled to…read morenow. On March 26, 2025, I had to let one of my precious Bichons go. He was given a sedative first then the final shot. He was comfortably lying in my arms. When the sedative was given, he screamed, I cried uncontrollably. My Husband was also present and visibly shaken. In my 74 years I have given many dogs back to God. This was the first time I had experienced this. The Vet said he moved, and the shot went into his muscles. I did not hear this that day, my Husband told me later. Weeks later I questioned the Vet and was told the same. On September 18, 2025, I lost another of my precious Bichons. Again, he was in my arms, my Husband said with his eyes closed because he trusted me. The sedative was given; he screamed. This protocol is unacceptable and cruel not only to my babies but also for my Husband and me. The Vet said that day he always cried with injections. Five days before this we were in the ER with this pup, and he had an injection and did not make a sound. I have been haunted daily by these screams. Letting a dog go is traumatic enough without having to experience something like this. Not only once but twice in six months. UPDATE: While I appreciate only some of your response (below) to my review, Dr. Levitsky being the Owner of Healing Paws. They do not even come close to closure for my Husband and I after witnessing what should have been a peaceful and dignified transition for both Tyler and Tigger. I could possibly accept, maybe, just maybe if only one of my boys had screamed but not both. This was not rare! I have had a total of 15 dogs in my lifetime. And of these precious dogs I was with them at the end just like Tyler and Tigger. Not ONE screamed, NOT one. Tyler and Tigger were the only two that Dr. Key performed the sedatives on and the anesthesia. A peaceful transition for both were my only "needs". I really do not know what you are talking about as far as policy, etc. and find these comments to my review par for the course as well as amusing. I spent 20K there in a little over 2 1/2 years, you were well compensated. I only came back to Healing Paws in 2023 because of Dr. Key. I left in 2019 for numerous reasons that were unprofessional of you and your staff. I am terribly sorry I returned. I could go on and will update this as necessary.

Nancy is the BEST! My husband and I moved to Maryland and knew no one, and because of work…read moreschedules needed a quasi-regular dog walker for our Yorkie. I can't recommend Nancy enough- she was always available when I emailed (which often was with little notice), she left me notes when she stopped over, and was fantastic with our dog. We're so appreciative for all of her help over the last 2 years! Hire her:-).

I was in Annapolis this past weekend for a wedding and my husband and I brought our beagle puppy…read morewith us. We stayed at the Loews Hotel and the hotel recommended Tim when I inquired about a dog walking service. I never met Tim and only spoke to him on the phone and exchanged emails and texts with him. However, my pup was happy and calm when we returned to the hotel room. The pup was calm in the way where he'd gotten a good bit of exercise. Tim left detailed notes about their hour long walks. I first spoke to Tim about a month ago when I made reservations for hour long walks for Friday and Saturday nights. He was enthusiastic and responsive from the moment I spoke to him. He immediately returns emails and phone calls. I was slightly apprehensive about leaving my pup with a stranger and letting that stranger into my hotel room but Loews had told me that they'd been working with Tim for at least a year. We made plans to meet prior to the first walk but we cancelled because my husband and I got a late start getting to Annapolis and couldn't make the original meeting time with Tim. I spoke to him that afternoon and he assured me that everything would be fine and the Loews staff knew him really well. Based on other conversations we'd had and emails we'd exchnaged - where Tim was always full of tips about dogs and loved to talk about his other dogs - I had a good hunch about him. So I went with my gut and just left a note at the hotel front desk authorizing him to enter my room and walk my dog. Both nights, I came back to a happy dog and a nice, detailed note from Tim - all for a reasonable price. I plan to ask Tim to care for my dog whenever we travel to Annapolis.