Check your detailed receipt prior to leaving the establishment. If it isn't provided, request it! Be prepared that your receipt may include drinks that you didn't purchase. Honest mistakes happen but I question how honest of a mistake it is when you politely ask the bartender regarding the mistake and her immediate response is accusatory and defensive. The bartender claimed she witnessed my party getting served the round of drinks that we were charged for. Thank goodness I was the DD and knew better. Her immediate response was you drank em' therefore you are paying for em'. She was ready to start down the path of having us exited from the establishment by telling me and my party we could leave when she had a change of heart. Then she decided to do the right thing and roll the cameras back. Once she discovered where the error occurred with the owner watching the camera she still couldn't bring herself to apologize and acknowledge the wrong. She claimed that the owner didn't have time to watch all of the footage. This was after I heard her talking to another bartender questioning why he would be ringing in drinks that he didn't pour. She took the drinks off my bill reluctantly claiming she didn't have time for this. What was a great night out was almost ruined by an entitled, devious little twerp over a $40!discrepancy on my check not caused by out party. I would have gladly went back to the establishment if the mistake was politely rectified. I am willing to bet that this happens to patrons all the time here since the detailed receipt isnt't provided up front and should be. Make sure you either pay with cash or pay with a solid credit card (I.e. Amex) in case you need to dispute.
Loved the ambience here! Would have loved to return in the future as we have only been to this establishment a couple of times in the past. After this experience, it is highly unlikely. read more