My DVD player needed a small repair. TJ fixed the problem in about 10 minutes. No charge. I have…read moreused this shop once before and continue to be impressed with the knowledgeable service, friendly atmosphere and very professional attitude. I highly recommend this as a go-to shop for repairs.

The owner told me this business would only accept Cash after we agreed to meet at a certain time…read morefor an expensive purchase. I agreed and told him I would have to withdraw the money first and I would be there in that time frame and as I walked in the door he was selling it to someone else saying he didn't here from every ten minutes like an abusive partner and he is clearly doing shady stuff off the books out of this business. Absolutely ridiculous. Waste of half of my Saturday. Dont be fooled by this guy people! The physical location was disgusting as well.

Staff is friendly and the store is large. Cases for iPhones under 17 were available and there were…read moreplenty of choices. It is also a convenient parking lot to get into the store and easy access to the rest of the mall.

I went to this store to buy a new laptop to replace the one I've had and used for several years but…read morewas showing it's age. Buying the computer was no issue. It was what I was looking for at a good price. However, I asked the salesman if they offered a transfer of everything from my old machine and he said they did for $ 199 and was offered through the "Geek Squad" which had a kiosk right in the store. I waited in line at the kiosk for maybe 15-20 minutes before I was waited on, the work order was prepared and only then was I informed that the process could take up to 48 hours! I was kind of shocked by that but figured that they probably had more than my little machine to take care of and left. Mind you, I have a 80 mile round trip to go this store. I received an email a couple of days later and said my machine was ready for pick up. The counter guy waited on me, gave me my new computer in the original box and that was it?? No explanation what to do, what to look out for or even a "thank you". Pretty unprofessional. I had to ask him if there was someplace I could sit down and try the machine to make sure it actually worked - you know like powered up. It did and I checked a couple of links and everything seemed OK. BIG MISTAKE! It's been two (2) months since I bought the machine and I'm still finding major issues and surprises that I never expected. I've been forced to take the new machine to a local repair guy to fix some basic issues with communication between devices like printers and scanners. My recommendation is if you buy a computer at Best Buy in Albany is DON'T LET THE IN STORE GEEK SQUAD TOUCH IT! You'll be sorry.

Town TV did an incredible job in assessing what was necessary to make our TV purchase and…read moresubsequent viewing the best! They came to our home to mount and install our TV. They did a phenomenal job consulting with us as they measured and placed the TV. I was so impressed with their knowledge and understanding of what needed to be done, but also to what we wanted and needed. Kudos!!!

I had a bad experience with Towne TV after Many Good experiences…read more I was quite disappointed in the support I received. I just heard from the owner who apologized and was genuinely sorry. I've Always liked doing with Towne TV and will do so again. Thanks to the owner, Mickey Valletta

I'll start with what happened to Radio Shacks in general, and then get on to what's wrong with this…read moreparticular Radio Shack. Radio Shack started out as a supply-and-advice center for very serious electronic hobbyists. It could get you parts, and you could usually run into the local fanatic about small electrics and electronics behind the desk who would steer you towards the right solution to your technical problems. There were a lot of ham operators and early solid state enthusiasts among the dedicated clientele. Gradually it became the place to go to get both the electrical part you needed AND advice about more mundane things, like how to swap out plugs or install your own TV antenna, and Radio Shack established its rep as the place for "regular" people, not just DIY/hobbyist types, to go. You could get odd-sized batteries and still get the excellent advice. Then Radio Shack started moving into what I'd call low-end retail electronics. You could buy a TV there, not just the parts to fix one (which you can't do anymore). Then home computers, for a while. And a VCR. And so forth, as each new generation of equipment which first required extra help and explanations came along. And while they never grew to the Best Buy level, since the footprint of their typical "shack" was small, they continued to keep a reputation as the place you could go to for decent quick help with solving a particular problem with your electron-powered device. And then came the cell phone. Now, Radio Shack has devolved to the point where they're essentially a cell-phone advice-and-sales place that still stocks a lot of other stuff. The employees get trained on how to swap out your number and get you up and running on your cell phone, and they seem to specialize in the clients who are accustomed to coming there and maybe not so much directly to a single-carrier cell phone store. I know this because I've been waiting on getting help at several Radio Shack locations for years now, listening to Joe Rotaryphone have the cell phone explained to him by the staff, while I'm trying to find where they left the inverters and soldering wire. And along the way, they've dropped training their employees about anything else. The local nerd patrol have found their skills are more marketable and appreciated elsewhere, so your friendly neighborhood smart-electronics-self-trained-geek no longer wants to work here. So you get run in the mill retail clerks who are well trained and versed on the cell phone thing but not about anything else. Which brings me to this location. While I've noticed the above about many Radio Shack locations over the years, this one has been particularly bad with respect to the following. * The clerks don't know their own stock. It's not just that they don't know what it is I'm talking about when I come in and talk about some basic item (and I'm not even talking diodes, I'm talking digital thermometers and rheostats and the like), they don't _even know what's in their store_. * On three of the past five occasions I've come to this location, they have had the item I wanted to buy _mispriced_ on the shelf, and then refused to honor the "marked" price on the shelf. Their POS database is king, I suppose, but this is either sloppy or dishonest or a little bit of both. * They DO NOT UNDERSTAND THE BASICS OF ELECTRICITY. I could go into detail here, but I'm sure you don't care for the purposes of this review. But by way of a simple example, I recently had a clerk pull out a lithium and a nicad battery (they were low on stock on the former) and claim I could mix them in the same device. (Don't try at home.) I had one who was utterly unclear about the basic concept behind surge protection. I had another who did _not understand the difference between switched and unswitched_. So what's the point of coming in here? I have to find everything myself, they don't understand what they've got, and three quarters of the time they want to order something specific I want out of a catalog. YO, I CAN SURF THE WEB, DUDES, and buy on-line myself. I will say the staff here have always been friendly, prompt (barring the odd cellphone sale to Joe Rotaryphone), and willing to help (if utterly unable) but I'm at my end with the Shack. I will probably stop in occasionally for the item I have to have now that I can find and understand how to use myself, but I have no need for a cell phone and if I did I'd be smart enough to go to a cell phone carrier after researching it in advance. I do not rant. It's just a sad coda on a long, long relationship with the Shack and writing this review is part of my process. I have moved on to the fifth stage, acceptance, here, and that's all good.

Great place to buy audiophile equipment! Very knowledgeable guidance and wide selection of…read moreproducts.

I wanted a new television for my basement to go over my workbench. It couldn't be large (no more…read morethan about 24"), it had to be a smart television with WiFi capability, and it had to allow for apps to be loaded onto it. I didn't care as much about resolution, upgraded speaker quality, etc. as it was a little-used television that I listened to more than watched while working on projects. I am not really tech savvy (nearly everything I was looking for was what my wife told me I needed, as I have trouble just getting the remotes to work) so I decided to come here first. The person I talked to was very helpful. He showed me a couple of televisions that would work but one was way more expensive than I needed (his words actually) and the other was so basic that various apps couldn't be installed onto it. He apologized but couldn't recommend spending a lot on a tv here when a cheap Asian import at Walmart would work a lot better. I appreciated his honesty and advice. If I need a really nice television, I will trust the people here.

Love this place. Has the world's most chill laid back employees. Please don't be rude to this…read morebusiness if they don't give you the price you want for your used electronic item. They are after all, A BUSINESS and they already pay top dollar for used electronics. They have a very funny name and it was actually created by a bunch of satirical British men which makes me love the company's personality even more. Has a great selection of gently used cheap movies for date nights if Netflix doesn't have the movie you're looking for to stream (happens to me 99% of the time).

It's a convenient place to bring electronics when you need cash but you really should watch out…read morebecause the people that work there have no idea what they are doing (maybe with the exception of the store manager). The first time I brought stuff in the guy working misquoted me a higher number for one of the items I brought in by A LOT. The second time I brought stuff in a different guy told me, after running it through some "tests", that my iPhone was locked to the ATT network even after I told them that couldn't be possible because I purchased it unlocked directly from Apple. He offered me at least $50 less for it because of this. In addition, they rejected another one of my items because they "couldn't get it to charge". Needless to say I did not sell my items to them. I got home popped a Verizon SIM card in my iPhone and LO AND BEHOLD the phone works. I also plugged the other item in and LO AND BEHOLD it charged right up and held its charge. Basically they wasted an hour of my life and lost business. I do hope the guy who told me my iPhone was locked just made an honest mistake BUT he would have some money to gain if he had convinced me to sell it to him at the lower locked price then turned around and sold it as an unlocked. My suggestion to you would be to make sure you go on the CEX website and get your own quote for the items you are thinking of bringing in. Secondly, try and be in the store when the manager Alissa is working because she actually knows what she's doing. Several of the employees there are unprofessional, slightly rude, and don't know how to do their job correctly.