Terrible customer service. They sent the wrong type of type truck. The driver was extremely rude.read more

The release button on the gear shift of my old Honda Accord broke off, and I couldn't shift gears…read moreand move it. An AAA service technician came out and said he couldn't move it. The company also said they wouldn't tow it, because bla bla. So I called Authentic Tow. The people at the phone were polite. Their time estimate for sending help was accurate. The service person was polite, knowledgeable, and able to roll my car back so he could roll it on a flatbed. All this on one of those narrow, winding Marin streets. I'd rather not have car trouble; but am satisfied with the outcome.

I really enjoyed and appreciated the excellent service provided by Roberto. I was stuck in the city…read morearound 3am and he was able to make it out to me within 20 minutes. He was very reassuring that I was in good hands and I never doubted him for a second. His quality of work was thorough and professional. His pricing is very reasonable and I would highly recommend his service to anyone in a similar situation. His communication and explanation was great from his arrival time all the way through to making sure I was all god to go prior to parting ways. I hope to never have car issues in SF again, but if I ever do, best believe he's gonna be at the top of my call list. Thanks Roberto for coming to my rescue!

I called around 12 AM needing help and Roberto answered right away. He was incredibly kind,…read morepatient, and genuinely helpful from the start. What stood out to me most was that he wasn't just trying to make money off a tow and he actually wanted to help me make the best decision possible. He even suggested an alternative option he thought might work better before towing, which I really appreciated. Everything he says on his Yelp page is completely true. He genuinely sounds like someone who cares about helping people and making sure they're okay, especially during stressful situations. He even asked me to follow up with him afterward, which shows how much he truly cares. You can tell he's just a genuinely good hearted person, and he absolutely deserves every great review on here. Thank you again, Roberto!

3:00am... you're playing music without the engine on, then bam... battery dead. You're stressing,…read morelooking up roadside assistance, but no one is answering. Finally you find CNA Roadside . You're worried you're gonna get scammed, but instead you get the most polite, prompt, and prepared gentleman ever. Expensive? No, I paid $65 for a jump. I'm thankful that he even took the time to make the trip to San Francisco. Thank you again dawg!

I had a flat tire this morning on my way to work. I contacted CNA Roadside and they returned my…read morecall within minutes! Luis was very friendly and professional. He went above and beyond from fixing the flat tire to checking and inflating the rest of the tires as they had low pressure as well. 10/10 would recommend!

I just want to say a huge thank you to Jack (I believe that was his name!) and his coworker for…read morebeing there for my family and me today! We had just left our newborn's pediatrician appointment with our four-day-old baby in the car when we suddenly got a flat tire on the highway in Southern Marin. We were barely able to pull over safely and I was honestly panicking/freaking out, especially having such a tiny newborn with us! Both of them were incredibly patient, calm, and reassuring throughout the entire situation. They walked us through everything so smoothly and helped me calm down enough to actually process what was happening. They never made us feel rushed and made such a stressful situation feel a lot more manageable. I can't thank you both enough for your kindness, patience, and for taking such good care of my little family during such a scary moment! We truly appreciate you both so much!!

Called, got set up for a tow. Said they would be there in 45-60 min. Called after 40 min to get an…read moreETA and they said oh we cancelled it right away because it was too far away - apparently with zero thought to CALL ME AND TELL ME. What a terrible tow company - avoid!

i had low tire pressure on a weekend so I needed to get it pumped, called habib to do the pump for…read moreme, and he did a thorough check and discovered a cut in the tire, all on a 15 minute notice where i drove to his house. great service and would absolutely recommend this to everyone who runs across this page!

They stop by at 8pm and install 4 new tires. Good folks. Would call them again if I need tire…read morechange at home in the future

Mr Herrera is super affable, punctual, and efficient. He is also an excellent driver. Speed…read moreappropriate, and he never drove over the center line, even though much of the journey was on a single lane windy "country" road. Riding with him was a pleasure, and he got my car to the shop in much less time than I expected. He is also very reasonable considering how far we had to go. Update: I had another flat tire in the middle of the night, out in the middle of nowhere and his partner, Juan, leapt out of bed to drive from Novato to Mill Valley to tow me back home to Bolinas. He's so funny and friendly. It was a pleasure riding with him. Awesome peeps!

Very friendly and very helpful. These are traits that a lot of people in this business don't have…read more The cost was very reasonable as well. Not much more I can say. I highly recommend this company.

I just had a really exceptional experience with Valley Towing and wanted to share here. Victor…read morearrived to tow my (totaled) car to the repair shop, and he was super friendly, helpful and fast! I'm grateful for these guys and their great work.

They're towing fees are illegal based off of state regulations and the bar feces are considered…read moreheightened and unfair and completely scamming Every time I call the number changes I have filed a complaint with the bar as well as the California highway patrol these charges are legal and scam I will follow up with an update

Adrian came to the rescue when we got a flat tire at a state park. Tesla was going to make is wait…read more6 hours for services and Adrian showed up in 30 minutes. Highly recommend this company for any tire emergencies

Adrian was amazing to work with. He came so quickly and also was honest with what needed to be…read morerepaired. Really nice guy too.

Last night at 11:30pm I called CSAA roadside service. They told me that they didn't have a tow…read moretruck driver to respond to my request of a jump start. I was parked in an unlit parking lot in Greenbrae by myself. I couldn't believe it. They told me that I could contact another company on my own. I was fortunate to find ATA Towing. Tony was reassuring at that late hour that he would meet me in 20 minutes. He was on time, friendly and professional. The next time I need a tow or roadside service, Tony will be my first call. I wish that I could give them a 10 star rating. Please give them a call first. Thanks.

policing blocks to tow cars unlawfully. they have a contract…read morewith my property management and apparently ata towing can create their own laws as far as fire lanes. this is the spot they claim is a fire hazard even though my property manager states it is not! They towed my car and charged me $1300. Then he hung up because he needed the last word. so extremely rude, unprofessional, petty. this business needs to get shut down. do not ever use these people.

Carlos was very responsive. Needed a tow for a muffler strap that broke and he asked to send…read morepictures of the vehicle. He even contacted the muffler shop ahead of time for us. Sent his crew out ASAP and got to the shop right away. No issues with the tow to the shop, and his driver was very respectful and attentive.

Honest, Integrity and a Company I would definitely recommend and have use many times.read more