My experience with DIT service was excellent. Bobby provided prompt service and was swift and…read morethorough at the site of the explosive fire which destroyed my vehicle. Later, when I contacted Downtown Ignacio Tow, he was very courteous and helpful to welcome and assist when I arrived at the office and vehicle storage site in Novato. I was impressed with his concerns for my safety, and wellbeing in examining the toxic remains, as well as diligence with health safety during the pandemic. I will be certain to recommend the services of this small business.

I was having a bad day, locked my keys in my vehicle, called Downtown tow and boy did they help me…read moreout!! Thank you Ryan

Terrible customer service. They sent the wrong type of type truck. The driver was extremely rude.read more

The release button on the gear shift of my old Honda Accord broke off, and I couldn't shift gears…read moreand move it. An AAA service technician came out and said he couldn't move it. The company also said they wouldn't tow it, because bla bla. So I called Authentic Tow. The people at the phone were polite. Their time estimate for sending help was accurate. The service person was polite, knowledgeable, and able to roll my car back so he could roll it on a flatbed. All this on one of those narrow, winding Marin streets. I'd rather not have car trouble; but am satisfied with the outcome.

I highly recommend Nave Motors for auto body repairs. Kevin…read morewas excellent at explaining every detail of what needed to be done to my RAV4. It only took 5 days total to have everything done. Kevin was very kind, even offended me a free rental he has on the lot. Thank you

My experience was wonderful at Nave Motors. It all started when I got into a car accident with my…read more2016 Honda Odyssey. I didn't think twice about taking my van to Nave. Kevin Pasayes, the manager, came out to my house to look at the damage (my van was not drivable). It looks like a brand new off the lot van. They honored the 10% repair discount being a AAA member. The value couldn't be beat for the extent of my damage and the hospitality and kindness of Kevin and his staff was as if I was part of their family. The Nave family goes back generations in Novato and so does my family. Saying "thank you" doesn't come close to how I feel emotionally to have my van back as if nothing happened to it.

My Hero's!!!! I was stranded 85 miles from home on Easter Sunday Evening. It was a busy time for…read moretowing companies and no one was willing to take me so far when they has so many local calls they could answer. But then my AC driver showed up with a plan to tow me to the closest motel and then on to my final destination the next day, he had mercy in his heart and decided he get me all the way home and back to my family that night. What started out looking like a very long night in a motel finished we me at home and my car at my mechanic. I won't forget the help I received from A&C Towing

My Tesla powered down during a prolonged time away from its charger. After an unsuccessful and…read morefrustrating encounter with AAA, I tried A&C Towing in Novato. Walter earns 5 stars for his caring and knowledgeable help. He immediately understood what to do and sorted me out. But that's not all. When we ran into a problem at the Supercharger station, he patiently worked with me to troubleshoot the problem. Together we solved it. The call-out took longer than was ideal because of the multiple issues we had none of which were his doing. Yet never once did Walter seem frustrated; instead he was always caring and friendly. I don't know if A&C made any profit on the call out but they made me a steadfast fan, because of Walter.

Let's acknowledge, nobody enjoys having their car towed... fine. One Monday morning, I discovered…read moremy car had been towed overnight, I took an uber to their yard, and met I'm guessing, the owner. Vehicle wasn't in my name, so he walked me through the process, and what documents were needed for release. While I waited for the registered owner to send over a notarized release form, the owner of ATA was kind enough to let me slum it in their office lobby space. I charged my phone, and waited until it was released. I took responsibility for my vehicle being towed and the consequences associated- thus, my experience was fine. They were respectful and helpful. Not much more you can ask for in those situations.

I can see why these people have two stars. The woman with the neck tattoos, was very rude to me. I…read morewas helping someone who is short on their luck, someone who had all their paperwork id with them. Walks past the counter, giving these smoky looks, she was extremely rude. It was disgusting. Then she walks back and goes. Did you call me a B word? So I told her yes I did and reminded her it's not a crime and that she was being very disrespectful to somebody who had all their paperwork. She then reminded me that I was on camera and I told her I really didn't care. She told me I could leave so I did and she slammed the door behind me. How immature can you be haha. I feel bad for anybody who has to deal with this place and these people. Absolutely rude and utterly disgusting. I'd avoid this place at all costs if I were you.

AAA Roadside Service contracted this company to tow my car from my driveway to the tire shop…read more The tow truck arrived really fast. Driver was professional and helpful. My car was safely delivered to the tire shop on the tow bed (as it should be). All of this happened in less than a hour. A clear sign of professionalism and experience. Fiver for an easy peasy situation during a stressful morning. *COVID SAFETY: AAA asks members to get a ride instead of sitting in the tow truck with the driver. I trusted this company to safely deliver my BMW to the tire shop without me. Also, I wanted to keep working at home so that proved really helpful.

I needed to have my car towed from Richmond to San Rafael and when I called the gentleman answered…read morethe phone on the first ring and said yes he was absolutely available even though this was on the Monday of the Thanksgiving holiday. He was quick and efficient and he delivered my car to my driveway exactly as specified in a timely manner. I do highly recommend professional towing especially for his customer service. I didn't catch his name; but he was an angel. Thank you!

I really enjoyed and appreciated the excellent service provided by Roberto. I was stuck in the city…read morearound 3am and he was able to make it out to me within 20 minutes. He was very reassuring that I was in good hands and I never doubted him for a second. His quality of work was thorough and professional. His pricing is very reasonable and I would highly recommend his service to anyone in a similar situation. His communication and explanation was great from his arrival time all the way through to making sure I was all god to go prior to parting ways. I hope to never have car issues in SF again, but if I ever do, best believe he's gonna be at the top of my call list. Thanks Roberto for coming to my rescue!

I called around 12 AM needing help and Roberto answered right away. He was incredibly kind,…read morepatient, and genuinely helpful from the start. What stood out to me most was that he wasn't just trying to make money off a tow and he actually wanted to help me make the best decision possible. He even suggested an alternative option he thought might work better before towing, which I really appreciated. Everything he says on his Yelp page is completely true. He genuinely sounds like someone who cares about helping people and making sure they're okay, especially during stressful situations. He even asked me to follow up with him afterward, which shows how much he truly cares. You can tell he's just a genuinely good hearted person, and he absolutely deserves every great review on here. Thank you again, Roberto!

Wow! David is a great business owner. He arrived early, got straight to work and completed the…read morerepacking of bearings on my trailer quickly. Very pleasant to deal with, you don't come across honest mechanics like this these days. Beat the local thieves at Toscalito by a very large margin and they wanted to keep the trailer for a week to do something that David did in an hour in my driveway. Highly recommended! 10 Stars?

I received an excellent and honest assessment of my trailer to make it road safe again. After…read moresharing my goals for repairing and selling, David saved me approx 2-3k, giving a thorough assessment and highlighting next steps. He fixed my electrical issues in 10min! I highly recommend David for his honesty and safety-first approach.

Carlos was very responsive. Needed a tow for a muffler strap that broke and he asked to send…read morepictures of the vehicle. He even contacted the muffler shop ahead of time for us. Sent his crew out ASAP and got to the shop right away. No issues with the tow to the shop, and his driver was very respectful and attentive.

Honest, Integrity and a Company I would definitely recommend and have use many times.read more

Best auto body repair shop ever in the 50+ years I have owned cars and had to have them repaired…read more Totally professional, honest, meticulous and goes the extra mile when the insurance companies try to cheap out or shortcut quality work. If you want things done right and get your car back the way it was before the accident Milani's Autocraft is unquestionably your best choice!

Joe is the best! I had a fender bender and he not only gave me a beautiful new perfectly matched…read morebumper, but he fixed something with a screw that I was about to pay a lot of money to have fixed. I have been to him before and he always does great work. I give Milani's