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    Pitway

    5.0 (6 reviews)
    Open • 6:00 am - 10:00 pm
    Updated 1 month ago

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    Response time

    10 minutes

    Response rate

    100%

    Services - Pitway

    Boat towing

    Car towing

    Motorcycle towing

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    1 month ago

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    John B.

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    1 year ago

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    1 year ago

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    John B.

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    1 year ago

    Pitway was incredible, and super helpful! Definitely would contact them again in case of an event in the future

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    John B.

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    1 year ago

    Service was quick and friendly. I was delayed meeting the technician. Still, he was patient, courteous, and proficient. Thank you!

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    1 year ago

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    Roberto's Roadside Rescue - Roberto working on my Jeep

    Roberto's Roadside Rescue

    (508 reviews)

    SoMa

    I called around 12 AM needing help and Roberto answered right away. He was incredibly kind,…read morepatient, and genuinely helpful from the start. What stood out to me most was that he wasn't just trying to make money off a tow and he actually wanted to help me make the best decision possible. He even suggested an alternative option he thought might work better before towing, which I really appreciated. Everything he says on his Yelp page is completely true. He genuinely sounds like someone who cares about helping people and making sure they're okay, especially during stressful situations. He even asked me to follow up with him afterward, which shows how much he truly cares. You can tell he's just a genuinely good hearted person, and he absolutely deserves every great review on here. Thank you again, Roberto!

    I really enjoyed and appreciated the excellent service provided by Roberto. I was stuck in the city…read morearound 3am and he was able to make it out to me within 20 minutes. He was very reassuring that I was in good hands and I never doubted him for a second. His quality of work was thorough and professional. His pricing is very reasonable and I would highly recommend his service to anyone in a similar situation. His communication and explanation was great from his arrival time all the way through to making sure I was all god to go prior to parting ways. I hope to never have car issues in SF again, but if I ever do, best believe he's gonna be at the top of my call list. Thanks Roberto for coming to my rescue!

    VJJA Towing

    VJJA Towing

    (15 reviews)

    VJJA is super responsive and helpful. They responded to me with a fair price that beat the…read morecompetitors. They towed my motorcycle to the shop with no issues. Secured it quickly. Delivered it quickly. Confirmed with me that the bike arrived safe. Called the shop and they confirmed receiving the bike and all the accessories. Great experience and value!

    I experienced a severe flat tire, it was getting late so local shops were closing so I wanted a tow…read morefrom SF to the Peninsula, and VJJJA responded quickly and professionally to my request (via Yelp). They provided quotes for 2 different locations (local and 30mi away) and with a truck arrival ETA. Their quotes were reasonable, and they even ensured a larger truck came by so my family of 4 (including 2 kids who were in booster seats) could ride in the tow truck to our destination. The driver arrived on time, and was friendly, professional, and used google translate when we had minor challenges communicating (about the booster seats). My husband initially couldn't find the seatbelt buckles in the backseat but the driver was able to find them after reaching under the seats. The driver professionally loaded our car onto the truck , drove well to our location 30mi away, unloaded our vehicle, drove it into a safe parking space, and took pictures of the vehicle before and after. Payment link was sent via text and transaction was easily handled. During the process, the business called me a few times: to setup the appt officially, to confirm truck and driver could take our entire family, and to inform me that payment link was sent via text. Overall an efficient and professional service!

    A&L Towing - Motorcycle

    A&L Towing

    (3 reviews)

    I would not recommend A&L Towing based on my experience. What should have been a simple roadside…read moretire change turned into more than a three-hour ordeal and resulted in damage to my vehicle. I contacted my roadside assistance at 7:22 PM for help with a flat tire. A&L Towing arrived around 7:48 PM. The driver appeared to be very young and arrived wearing a black T-shirt, yellow shorts, and black slides. When I asked if he was planning to change my tire wearing slides, he told me he had been asleep and had just woken up because his father told him to come help me. After retrieving my spare tire and using my lug wrench, he struggled to remove the lug nuts. Instead of using the proper equipment, he repeatedly attempted to force different lug wrenches onto the wheel bolts by striking one wrench with another. I became concerned as I watched him move from wheel to wheel trying different methods. When I asked if he needed assistance, he declined. He then made a FaceTime call to his father, speaking in another language. After the call, he informed me that his father was going to cancel my roadside assistance request. He collected his tools, drove away, then returned just a couple of minutes later saying he needed to take a picture of my wheel so his father could cancel the service request. At that point, I contacted my roadside assistance provider to report that my tire was still flat and that A&L Towing had left without completing the job. Around 10:15 PM, more than two hours later, A&L Towing returned--this time with a young female driver, who advised she was the owner's daughter. She asked if I needed help changing my flat tire. I explained that her brother had already canceled my service request and that another towing company had already been dispatched. She then told me she was there to tow my vehicle, but I declined because I preferred to wait for the replacement service provider. When the second towing company arrived, the driver immediately examined my wheel and told me that my lug bolts had been freshly stripped. He asked whether anyone else had attempted to remove the tire before he arrived. After I explained what had happened, he confirmed that the damage was consistent with the previous driver's unsuccessful attempts to force the tools onto the lug bolts. He also believed the reason the first driver returned to photograph my wheel was to document its condition after the damage had already occurred. This entire experience demonstrated a lack of professionalism, inadequate training, poor communication, and unacceptable workmanship. I experienced an unnecessary delay of more than three hours, my roadside assistance request was canceled without my authorization, and my vehicle was damaged during an unsuccessful repair attempt. If A&L Towing is sending inexperienced drivers to perform roadside assistance, they should be properly trained, supervised, and equipped before being dispatched to customers. Roadside assistance customers deserve competent, professional service--not damaged vehicles and hours of unnecessary inconvenience. Unfortunately, based on my experience, I cannot recommend A&L Towing.

    Jorge was great! I was stuck in San Pablo in the middle of the road at 1am on a Friday night, flat…read moretire (model S, so no spare). He was the ONLY towing service to respond to my Yelp requests. He came quickly and got me home safe. Can't recommend him enough! Thanks Jorge!

    Pitway - towing - Updated October 2026

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