We've used Newton Auto Care through the long life of three of our vehicles. We're the kind of folks who don't drive and sell after a few years, so it always gets to a point (around 15 years?) that an honest serviceperson is vital. And that's where Newton Auto Care shines. They've never "steered" us wrong. They've been very fair with pricing and also timing. Honesty is #1. read more

Excellent service, Ken doesn't upcharge or try to sell you things you don't need.

When I was out of town my check engine light went on and a local shop there did a quick once over. There wasn't anything discernible so he turned off the notification but did tell me that if it were to come on again to have it checked out. A few days later it came back on and I stopped at my dealership to see about setting up a diagnostic test to get to the bottom of it. The dealership wouldn't be able to get me in for over a week and estimated that if it was what they thought it was I would be looking at about $1500 to fix it. I definitely don't have that in savings to throw around so I asked friends and family in the area I live if they knew anyone and two people recommended Newton Auto Care. I called them the next morning and Ken was able to get me in on the Saturday which was just a couple of days later. Again, my car ran quite well and nothing discernible from the diagnostic tests but he did reaffirm what the dealership said could be the issue and that it would cost about $1000. Whew, already $500 less which was a relief. I don't have that much socked away but it's easier to meet that than 1500. Ken turned off the notification, sent me on my way and told me to come back if/when it comes on again. Well a week and a half later that lovely check engine light came on again. I stopped in on my way to the WA for work and Ken was able to squeeze me in the next day (Saturday). In the end it was even less than Ken originally quoted and they stand by their work. Funny enough, the check engine light came on again but looks like it's left over sediment from the fuel injector flush that needs to be worked out but when I called to let Ken know he told me to just come on in and they'd check it out. They know a satisfied and happy customer is likely to come back so while the rates may be lower than a dealership one is not compromising on the work ethic. I will definitely be back. It also helps that I can walk home from there if they need to work on my car for a few hours. Thanks to Ken and Geoff for all their hard work, care and trying to help me understand what's up. read more

Newton Auto Care - Auto Repair Near Me - Surrey, British Columbia

This facility provides a great service Staff is friendly, knowledgeable The service provided is done quickly at a fair price Most importantly is they stand behind the job done If you need something they don't provide Ken will direct you towards a business that he believes will help read more

This is the most honest auto care dealership in Greater Vancouver. I took my car in for a full tune-up hoping to solve an engine loss of power problem; but before they performed any work they did a quick diagnostic on the "Service soon warning light" and found there was a possible transmission problem that needed to be checked first before doing a full tune up. Dan Payne showed why he is one of the most respected auto repair managers in the business by not proceeding with the work that may not be needed and telling me where to go for a highly reputable transmission place to solve the problem. I could have been out hundreds of dollars paying for a tune-up that did not solve my problem but lucky for me I go to the best auto-care place. Thanks again Dan for displaying such a caring and trust worthy business ethics environment. Miles M. read more

this place is great super friendly knowledgeable and very Honest. my car was wobbly didn't know whether it was a tire ( as they looked fine) or something worse. Kenny says bring in early morning we will try and fit in. they took it for a ride right away and said it's the tire. I was so happy it wasn't a more serious problem. I took up there time which they are very busy and it was no charge. You can't get any better than that. it's like having your friend check it out knowing that they tell you the real deal. awesome people - highly recommend. read more

My parents have been using Newton Auto Care for years, and have always had glowing things to say about them. Yesterday I took my parents car in for routine servicing for them, and was so impressed with the owner, Ken, and his staff. While waiting for the work to be completed I was able to see how the staff interacted with their different clients and was very impressed. I have nothing but great things to say about them. Very impressive. I only wish I didn't live so far away or I would take my car there as well. read more

This is a auto care service that cares about you, your auto, and your pocket book. I was recommended to this place and i will recommend it to my friends too. Great service, awesome workers. You want a honest car garage service stop here. read more

I wish I'd gone here first! I actually searched this car-repair shop while sitting in my car, waiting for a no-show mechanic who made an appointment to fix my car. Well, I wish I'd gone here first because not only did they make my car run better than it's run since I bought it (used), but also fixed the repairs which had been neglected by the previous mechanic. Price is reasonable, service is friendly and you can tell they take pride in providing excellent, friendly service! read more

It all starts with the owner: Ken Payne. He is one of the most honest mechanics I've ever met. He has saved me huge $$ by being honest about what needs to be done, and what doesn't. I've had estimates from other service centers that are way above what Ken quotes. Once, I was certain I needed the water pump replaced; after they checked it all out, they told me I didn't need a new water pump. Ended up the problem was a minor leak coming from the air conditioner - which he said is normal. What a relief. Another garage was going to do the work without telling me it didn't need replacing. And if and when something really does need to be done, he tells you straight. He and his mechanics really do seem to genuinely care about the vehicles they work on. These days when it is sooooo hard to find an honest and good mechanic, Ken and Newton Auto Care get the highest marks for honesty, quality work, integrity, and competitive pricing. I highly recommend them. read more

I have nothing but good to say about Newton Auto Care, the staff, the service, the prices, but especially the owner, Ken Payne. I had a series of things go wrong with my car, a '98 Ford Taurus, in a short period of time. I had been overcharged by several other mechanics and in the end told to take my car off the road, as they hadn't addressed the real issue. Because it had been my Father's car and it had alot of sentimental value for me, I really wanted to keep it going a while longer. A neighbour told me about Newton Auto Care, where she had been taking her vehicle for a number of years and how she always experienced great, affordable, service and that Ken had always treated her with such kindness and respect and honesty. As a last resort, I called him up and he listened carefully as I told him about my car, the problems, the money I'd sunk into it, the various work I'd had done and the recommendation that had been made to take the car off the road. He told me to bring my car over and that he would take a look and give me an honest opinion on what, if anything I should do. I was met by a very happy, easy-going, personable and kind man, who insisted on giving me a ride home and followed up with exactly what he promised. He assured me that he wasn't trying to convince me to get the work done by him, but that I should think about it for a few days and if I did go ahead with the work, he would undercut the other estimates I'd been given. He also levelled with me that because it was an old car, I could choose to do the work and other things could break down. I appreciated being told the truth of what to expect. Long story short, I had the work done, he did exactly what he promised, he charged me so much less than what I'd been quoted before going to Newton Auto Care and he even threw in a few things for next to nothing. I had a side mirror that had been ready to fall off for months and when I picked up my car, Ken had surprised me with having it fixed. I would highly recommend this business to anyone I know, especially women customers, who often get taken advantage of by some mechanics, because of their lack of knowledge. This is a trustworthy, dependable business and you will feel good just stepping inside the door, as Ken Payne always seems to have a smile on his face and a kind word for his customers. L. Shaw read more

Ken and his team at Newton Auto Care are amazing! I have been taking my SUV here for approximately 10 years and have never been disappointed. I trust Newton auto care for all my car maintenance and repair...trust and quality are hard to find in this industry. When any friends or family need car repair...I ALWAYS refer Ken and Newton Auto Care! read more

Very Honest shop....I took my wifes jeep there because of what sounded like worn out bearings...turns out the tires only had 20 psi in them,so I had him do a oil change and air filter....pleasant surprise. read more