I love the water at this location and they carry both Alkaline (made famous as Tom Brady's secret…read moreto vitality) and plenty of dispensers so I never have to wait. Robert the owner is extremely knowledgeable about the process so I am confident that his machine is fresh and well-maintained!

I am a college professor. Since last ten years, I 've been…read moreusing the service of Bubbles laundromat in New Hall. Because I like the spacious and clean Bubbles Laundromat. Couple years ago, the ownership changed with better service. The new owner, Robert is the best owner caring customer first I've ever seen. A few month ago, I forgot leaving my two white floor mats in dryer. He was nice enough to give me a call to remind me to pick up my floor mat. He was very social and kind to customers. He kindly tells me how to use the laundry machine and dryer best and save money. It looks like he cares the welfare of customer more than his own profit. I highly recommend Bubbles laundromat in New hall. Dr. Su

Can we give zero stars? Because that's what SCV Water deserves…read more I honestly cannot believe we have to settle for a company like this. This has been, without exaggeration, the worst utility company I've ever dealt with -- and I completely agree with everyone else saying they're the worst. First of all, there is no empathy whatsoever. No flexibility. No reasonable payment plans. They will shut off your service ASAP without hesitation. On top of that, their billing statements are confusing and inaccurate -- it will say one thing, but somehow the total charges are higher. Try getting a clear explanation? Good luck. And don't even get me started on their disconnection and reconnection fees -- they're outrageous. Here's our personal experience: we called to let them know we were MOVING and wanted to transfer service. Pretty standard process with literally every other utility company. Months later, we find out they were still charging us at our old address. Why? Because apparently you have to explicitly say the words "I want to cancel my account." They claim they don't "transfer" accounts. First of all -- common sense? If someone calls saying they're moving and want to transfer service, that obviously means they no longer want the old account active. Second, this policy is nowhere clearly stated on their website. Third, when I originally called, no one told me I had to specifically say the word "cancel." To make it worse, we're STILL dealing with the old account because nobody has called us back regarding this issue. We've been waiting for follow-up that never comes. Customer service says they can only handle so much, and even then, there's absolutely no empathy or sense of urgency. We're left chasing answers while charges continue to pile up. The lack of transparency, the hidden policies, the aggressive shutoff approach, the insane fees, and the complete lack of accountability make this an incredibly frustrating company to deal with. Unfortunately, we don't have another option -- but if you do, avoid this headache.

Everyone is right, terrible terrible company and we have no choice but to go with them. Customer…read moreservice is horrendous, inconsistent, unsympathetic, no consideration for those who are are having hardship issues in these times. No payment plan options, no waiving of fees, nothing. They could care less except except the almighty dollar and their bottom line and profits if they can't give certain considerations and good service to the public and their customers. I hope we get another water company. They are one of the worst I've encountered.

The unfortunate thing is your utility company isn't like getting cable vs DirecTV where you have a…read morechoice - you're stuck with them. Let's put aside the fact that voter-approved Proposition 218, which prohibits agencies from charging more for a service than it costs to provide it (i.e. - tiered rates of water usage), doesn't apply to VWC because they are not "government run" so they are free to charge whatever they want. Every other December my water bill is stupid high, think higher than July stupid, so I reached out and asked for an audit and explanation. Their response "I don't know but we can have someone come out and for a residential water tune-up." WTF?!?! My irrigation was turned off for a month thanks to drought resistant plant material and my lawn is UC Verde Buffalograss which is dormant. How am I billed for more water usage when none was used than I am in the summer when I water 4x a week?!?! Funny thing is I had more water usage in January than December but my bill miraculously was less! Like all other utility companies, public or otherwise, it's all cash grab and VWC is no different.

1 star - rude, insulting customer service. I won't get into the details, but after speaking to this…read moreBowman "graduate," I should have asked to speak to her supervisor. What she said was very inappropriate and unnecessary. What she should have been concerned with was my address. Just send someone out to fix my damn ruptured water line. 5 stars: A technician was at our house 15 minutes later. Main valve replaced after 45 minutes. He was nice. Overall, this calls for a 3 star average review, but the CSR was such a stupid bozo that it tainted this experience. Note: apparently water valves need to be replaced every 15-20 years. The houses in this neighborhood are 15-20 years old.... Our tech told us stuff like this happens everyday, so if your house is over 15 years old consider calling your water company to see what's up!

I've visited just about every library in the Santa Clarita Valley, and the Old Town Newhall Branch…read moretruly stands out. The design of the library is beautiful, and there are so many amenities that I seem to discover something new each time I visit. The facility is extremely well managed and maintained, and you can tell that safety and security are taken seriously, which makes it a comfortable place to spend time reading or working. I'd also like to recognize a staff member named Jacqueline, who consistently greets guests with a warm smile and friendly hello. Her professionalism and welcoming attitude make a real difference. Jacqueline could probably teach a class on customer service--she's that good. This library is a real asset to the community.

My husband and I had the worst experience with the lady who does passports . The moment we got…read morethere , early for our appointments, she was so bothered. She was so passive aggressive and unkind. The story is long so I'll just leave it at that. We ended up leaving bc she made us feel so uncomfortable . The manager was really nice though , David I think . It was so uncalled for how rude she was , for no reason .

Jose was really professional and helpful, his parter as well…read more Very delicate at the time to perform my repair. Highly recommend them if you live in the San Fernando area. I will personally ask for them for future repairs. Thank you for your help.

I spoke directly with the owner and tried to address a few service concerns I felt were not handled…read moreproperly. While he disagreed with my assessment, and was combative...my perspective didn't change... It only worsened in terms of the company... I'm the paying customer, and the experience didn't meet expectations... I deal with a lot of vendors across the state for my facilities so I know the difference between acceptable and unacceptable. My biggest issue was the lack of cleanup and how quickly the crew seemed ready to leave. My entire back patio was left covered in mud and debris. The mess extended to my pool (which required a separate cleaning), the side corridors, walkways, my new doors, and even my barbecue area... It was pretty nasty... The new barbecue just got put in so the white stucco is going to need to be repainted. The street in front of my home.. including both neighboring properties...was left with significant sludge and sentiment buildup. I ended up having to apologize to my neighbors and personally pressure wash the area myself. To be fair, I was told the pool might get dirty, but this was far beyond what I expected. They also backed up and blocked my pool overflow system, which had been working fine prior, and didn't address it before leaving. From my perspective, the crew seemed more focused on moving quickly toward cutting concrete and scheduling additional work rather than fully resolving the issue at hand... They were eager to get the initial job going which is fine, and said there are three guys ready to work, but unfortunately one guy probably should have been out on disability with what seemed like a broken arm. No disrespect, they all seemed nice from a personality standpoint... But when you're being billed per hour, you expect three healthy workers. I've had similar work done at my other properties, and this experience felt rushed and not up to a professional standard. What didn't sit well with me was the owner's lack of receptiveness to respectful, direct feedback... especially from another business owner. In summary: The issue was not resolved (roots were visible on camera but not cleared).. out 1300 bucks.. did you get a second opinion and a trenchless option with more appropriate tools was presented and being executed on. There appeared to be a push toward more invasive and costly work... And they couldn't really confirm where the actual blockage was. It was more of a guessing game. Cleanup was far below expectations I was left to handle the aftermath, including cleaning and neighbor impact This may not be everyone's experience, but it was mine. I'll let others decide accordingly.

This location is my preferred post office. I'm an independent author and ship books out regularly…read more This is the only location I've been where the staff is quick, efficient, kind, and helpful. I use the self drop, and the counter as well as a PO Box. 10/10 every time.

I went to the Newhall location because the Valencia USPS parking lot was completely closed and I…read morehad a very heavy box to ship out. It was my first time going to this post office and definitely my last time. I wanted to ship out a box to my daughter who's currently studying at Oxford, it was good to go with a label with her name and address. A male USPS employee shoves a sharpie pen in front of me and condescendingly said I couldn't send the box "anonymously". What??? I was confused. I asked him how was it anonymous? He pointed to the sharpie pen and said "you have to write your name and address here (pointing to an area of the box). I told him my name and address is already on the shipping form I filled out so how am I sending the box "anonymously"? I also told him I've shipped a box to my daughter before and I was never required to write a return address on the box since the sender information is already on the shipping form that's adhered to the box. He wouldn't budge. I took my box and left. I will go to another post office tomorrow. Very bad experience here.

On the 13th of January I contacted the company to request a leak detection on my house, they sent…read morean employee named Gabriel. I showed him the area between the kitchen and bathroom where the floor was hot- checking my water meter I knew I had an underground leak. Gabriel told me just for him to detect the leak it would be 875$ which I agreed and payed. Confirming we had a leak I asked the cost to fix it, he quoted me 8-10,000$. Shocked by the excessive amount I asked if that was the best price he could do. He said he would talk to his office to see what he could do. He came back with a drastic price drop of 5300$ including the 875$ from him detecting the leak. I said I would have to get back to him. To make sure he marked the 2 areas of the broken pipe correctly I hired another team and on Friday they began digging on the first area Gabriel had marked the leak to be. They dug 12 inches down and found no leak or pipe. I called Gabriel to explain the situation. He said to send him pictures which I did and offered for him to come and find the right spot rather than for me to spend more money which he never did. The new team who fixed the leak had to break even more concrete and cement 3-4 feet away from where he originally detected the leak which cost more money to fix and damaged more of my floor.If we had dug in the second area he also incorrectly marked it would have also cost me more. I left a message asking if Gabriel could call me back and called headquarters requesting assistance of a supervisor, 72 hours has passed and no one has reached out or made any attempt to apologize for the mistake. I would not recommend this company to anyone unless you want your money taken quick and want nonexistent assistance even quicker. I paid for professionals only to be professionally let down. Sincerely, an extremely upset customer

Paul was great. Service was awesome! Was up front and honest about finding my leak. Decided to let…read morehim try for $250 and he found it! No way I could have found it with just my snake camera, needed infrared gun and pressure test. Found it and it is now fixed.

Outstanding work! ALWAYS!! Immediately responded to two…read moreissues in my house. Professional, clean, knowledgeable and fair prices. THANK YOU!

I hate giving less than wonderful reviews, but i feel like i owe it to the yelp community…read more Even though I called Clearwater, a different company showed up. They did snake the drain, but charged more than was quoted, didn't clean up after themselves, and tried to upsell us on something that is not even be needed. Unfortunately I will not be using this company again :(

If you can grab a spot, there is more solo workspace here than the Valencia branch…read more There are lots of businesses near by if you need to take a break in your study/work day or grab a bite.

This is a review of the Summer Stars Tutoring Program. My child attended the program and they were…read morepaired with the kindest, patient and gentle tutor, Mr. Moore. He had the right countenance to balance my energetic child. My child really grew in their reading skills and comfort in reading. I'm co grateful for this program, especially to keep my child practicing through the summer months. In addition to that, they have great community programs for all ages.