So we've been going here more regularly and it really is a nice library. Yes bigger libraries will…read morehave more books and space. But for a smaller library it's great. There are plenty of tables on the kids area. My kids never get shushed, though is still remind them to use inside voices. They have a nice little play area in the kids area. All of the librarians are welcoming. My son said that he overheard that the kids librarian may have moved away which is sad. But the ones at the front are always happy to help anyway. Oh and they have plenty of work and okay computers for my kids to practice their computer skills. The best part, it's always nice and clean.

I try to keep a sunny disposition always especially with people while I'm out and about…read more So when I walk into a business, I expect the personnel to have that same kind of attitude. Instead, you can walk into this library, looking lost. And neither of the ladies in the front will bat an eye your way. There's a kiosk even to check out books right infront of the desk of the woman who stayed stationed in the seat the whole time we visited. Scowled at the face. And very unpleasant aura. She watched as me and my 7 year old struggled to figure out why my card wasn't working. When I walked over to her desk, she was snarky. Since my library card doesn't specifically say Castaic Library on it, and we'd also gotten card at a Library in Canyon Country I wasn't positive I was using the correct card (since it wasn't working). So I asked the lady at the desk and she said "well it says LA County doesn't it" mind you, I'm a very quick to shoot off at nasty people kind of person. But I let it go since I just wanted to check out the books we had and return the one. I was advised the system automatically assigned me a pin. When I first got the card, I wasn't asked to set up a pin and I never received an email or notice to set up a pin so I thought that that was odd that the system chose one for me. I would've never found that out over at the kiosk by myself. And it really irritated me that she allowed me and my child to stand over there poking at this computer hearing us go on about something being wrong and she just sat there. But she was able to help me reset my pin. Now you would think since she already had her system up and my card and account information that she would just go ahead and proceeded to completing checking out my books for me. Nope. She shoo'd us away back to the kiosk advising if we needed anything else let her know. Fine. I completed checking out our books. Now I was a little bit embarrassed because I haven't been to the library myself in a long time and I wasn't positive so I asked her if I could also return books through the kiosk . She specifically advised me to drop the return book off in the bins in the front of the library. Again, I'm irritated because she could've just taken it from me to assure the return was returned. Something didn't sit well with her just pushing us away at every chance she had to help us. It was absolutely dead in there as well (about 330-4p). But we did as advised and dropped the return in the front bin. Fast forward to TODAY my teenager sends me a screenshot of an email from the library advising the book we returned is LATE and not returned!!! HOW?!!! When we did exactly as was asked?!! We checked out books fine but somehow messed up retuning the 1 book we had to replace that day?? There was no help when we called about it. Was advised we have to wait 90 days to see if they find it. It has to be wherever the staff left their customer service and smiles. I refuse to pay for a book we returned. So we shall see how this ends up going. Don't they have cameras?! Something.

Small parking lot. Very close to freeway, but super quiet…read more Very nice and clean inside. Came during a Saturday night. There were two staff and one other patron. They had plenty of computers available. The printer and scanner worked. Very beautiful library.

Small and limited selection but you can order anything that the LA County library system carries…read more The staff were nice but the clerk put my email address in wrong. You can't change your email address in the county's profile system ~ of course not, why make anything too easy.

The biggest library in the Valley has many books to chose from and if not available they can always…read morerequest it from another library. Book store on site at the entrance that sells new if not fairly new books for kids and adults. *They have story time during the week for kids. *Yoga sessions for adults. *Help people with taxes days. Staff is always friendly and helpful. Plenty of seating out in the open if you want to take a seat, read and or get some work done. They also have book sales about 3 times a year so look out for the special days.

Visited today as I needed a new library card mostly because I want to try the Libby app. I did the…read morepre registration online before heading to the library which I would definitely recommend. Parking is spacious but I did sadly see the charging stations that they used to have here have been permanently disconnected but the machine part is still there. Maybe some day they will bring them back as they were convenient though slow. Inside staff was very friendly and assisted me with finishing the set up for my new card. It only took 5 minutes and now I have my card! I can't wait to start using Libby. I then walked around browsing the aisles and I found a wide selection of different languages which I thought was awesome. There's also plenty of study tables and many public computers. On leaving I looked around the park. I was really pleased because the grass looks nice and green and no foxtails! I saw someone playing with their dog in the field and this made me realize this is a great place to bring my dog to do some training and it's close to me. Very happy and looking forward to my next visit

The building department was friendly. Easy process to obtain info on property permits and records…read more We like the art that lines the hallways.

Walked in here to refill a TAP card for SCV and LA Metro. Info desk politely pointed me to the…read morecashier office and I got my business done. Everyone in that office was nice as well. I heard people discussing permits and being helpful. The cashier was friendly and help me immediately. Going in I was curious how the vibe would be in the a government office, but the awesometown peeps scored a win. Service with a smile. Thanks y'all!

I lived in North Hollywood for 5 years and never knew this branch existed (in my defense I lived in…read morethe oposite corner of the city). But I absolutely missed out on calling this my local branch. It is an absolutely stunning branch. It's small, but the architecture and windows are just so beautiful that you can't help but just walk around and take it all in. This branch feels more like a monument than a library. Or, maybe it's just a monument to books. Staff was so incredibly friendly. When I came in saying I was on a quest to get all of the 100th anniversary branch stamps, not only did the woman help me get my stamp, but she also provided me with a pamphlet on the library and the area, other information on local events, and a ton of coloring materials for my kids. All without having to ask for it! She was just that happy to help. The branch is next to a large park so it's a wonderful area to check out a book and then walk outside to find some shade and enjoy it right away. It's just perfect. Parking lot is tiny. Be prepared to just park on the street. Luckily there's plenty of street parking so you won't have to look for long.

Very small parking lot that can make it very hard to get in and out when it gets crowded!! I came…read moreby here to be able to use the services of the Los Angeles public library district. Located nearby a public park as well. I walked in and the front desk is right next to the entrances. The staff was very observant and would assist people that needed help. There's sections blocked off for teens and kids, so for adults it's a bit harder to find spots if you want to sit. One printer machine and one scanner machine. The architecture of the place is pretty inside and I like the rustic old library feel of the inside, it feels comforting. Lots of flyers of different services and events as well!! I don't mind coming back here in the future for any tasks.

Welcoming, good collection, interesting activities, professional and kind. Staff will request…read morebooks that they don't have. I once received a book on loan from the Syrucuse New York Public Library.l

Lovely people there who kindly helped me at the very last minute of the day. It's a great library…read morewith computers that you can use for free It's a great community asset and I would highly recommend it

Recently renovated- the library looks great! They have computers and printers you can use too. It's…read morea nice little library that has calm vibes and the books are taken care of and orderly. Always find something interesting to check out when I visit!

Several computers are available, and there are lots of tables and chairs with plenty of space. The…read morechildren's section is large. Their reference books are limited and old as are their non fiction selections. If you are looking for fiction, paperbacks, and dvds you will have better luck. Open hours are limited.

I went to a seminar in the library's community room, and it was very informative. SBA spoke about…read morehelping families out with mitigation. The community room was a nice size with rows of tables and chairs. This library is historical in Altadena and has an old-school nostalgic vibe. Everyone was nice. It has easy parking and is great for finding items needed for research, etc.

Absolutely lovely library! It's deceptively huge - and surrounded by the most peaceful gardens and…read moregrounds - just lovely! They're currently showcasing a small exhibit of beautiful native California bee photos by local conservation photographer Krystle Hickman which was the reason for my visit. The exhibit is found in a small seating area in the center of the library. It's almost like a little outdoor courtyard in the middle of the library! Lots of natural light and plants surround cozy seats and the back wall is highlighting the bee photos - it's a very beautiful small gallery and I'm so glad I visited! Her work with the native California bees has been significant. I took a class with her at the LA Arboretum this year and learned SO much! So I was very excited to learn this library was promoting her work! There's plenty of parking in their large lot. They have a water conservation garden section outside with interesting info on plants and wildlife. They have a huge beautiful art piece near the door. You have to climb several small flights of stairs to enter this way - but there's a handicap entrance around the corner in the front. The inside is quiet and very welcoming with friendly, helpful staff. Definitely a great place to relax, read, and get work done.