Thank you Billy and Greg! Customer service Is A ++! Were…read morewere out of water and not only were they communicating with me they did what no other company in the area did , they came the same day. Like most of us in the area we have animals and Our concerns were valued. Billy came to deliver the water and he is professional and friendly. If you don't know who to call to great service and very reasonable price call Sooner Trucks Water Delivery!!

absolutely fantastic! We are a large Dog Rescue and so many water trucks broken down, we were given…read moreBilly's number for sooner water company and he was here within hours. He is polite. He is amazing. He is hard-working. He wants to make sure every customer is happy, as other people said five stars has not enough! Awesome, awesome and so much gratitude on behalf of the rescue dogs

NOT THE WATER COMPANY I USED TO BE A VALUED CUSTOMER OF!!!…read more I've been a customer of pure oasis water for over 8 years! I started with them since they first opened. The owner was my delivery guy for an old water company that closed. As soon as they closed, he went door to door to gain his old route back with new customers. I appreciated him and signed up without hesitation. As the years progressed, this company has gone downhill fast!!! The delivery guys have always been cool but Patty in the office is terrible. She must be the owners wife because she just does whatever she wants with no consequences. I have my invoices emailed to me. Mind you, I receive over 100 emails a day between work and personal. The invoice tend to get lost. She called me ONE time to let me know I had a balance of $120. I freaked out and paid them all at once. That was Friday. Monday comes around and my Vivint camera captures the delivery guy pounding on my door with an invoice in his hand. He leaves the invoice, takes the empty bottles, and leaves no water. He leaves no water after I paid all invoices. Still a week later, no water. I'm assuming the terminated me? After almost 9 years of business and being one of their first customers. So now I'm looking for a new water delivery service. Do not use pure oasis!!

Wow come on guys! I'll first start off by saying, I like the alkaline water. I've been a customer…read morefor a number of years, but this situation does put a bad taste in my mouth. I know you are at the AV fair every year in fact I signed up because I thought your company was stellar, Im retracting my statement. What I'm not happy with is the fact that I'm being charged for a service call that I wasn't given the opportunity to say no I don't want water so that would elevate the service charge being charged to me. Why am I still responsible for a 5.00 service charge? I spoke to my water man and he stated that another customer was dealing with the same problem. Is the company hurting that bad that you are taking money from the customers who aren't given the opportunity to decline water for a certain service date when Patty was to do "reminder calls" I was reassured when I spoke to a representative last time about my bill that Patty would call the day before to ask if I wanted water moving forward, I'm still waiting for my reminders. I was called by my water man to ask did you want water? I explained that I wasn't home and that I didn't want water, I said it would have been nice had you been informed to avoid coming to my house and I end up being charged. May I suggest that you hire a specific person if that's what it takes to make the "reminder calls" or "reminder texts" at this point I'll even do it myself from home! I've been working in customer service for over 20+ years and what keeps customers coming back or having them stay is consistency, trust, integrity, honesty, listening to customers, a reward system and respect to name a few. I do understand that there was a price hike that occurred approximately two years ago in regard to gasoline prices.

Great service. Very friendly and open most always. Highly recommended! Keep up the good workread more

5 stars all around. I called the store with questions and he answered professionally and provided…read morethe information I needed. I ended up stopping by about an hour after. The item I got worked perfectly and he even showed me how to use it. I did not buy my containers from there, but when I looked at the prices, I realized I made a mistake by not getting f them from here. They are super cheap!! I will start coming here from now on as long as prices are low and service remains great :) Not only do they sell water, but they sell snacks and drinks at an awesome price.

I ended up choosing Pro Water Solutions for a whole-house water softener system and reverse…read moreosmosis, and I couldn't be happier with the experience. From the very first phone call, Brad was responsive and promptly returned my call. When he came out to assess my home and provide an estimate, he took the time to thoroughly educate me on my water quality and the available solutions. I left that visit feeling much more informed and confident in my decision-making. After comparing a couple of other quotes, I decided to go with Pro Water Solutions--and I'm glad I did. Brad's knowledge really stood out. He tested my water, along with the bottled and filtered water we had been using, and the results were honestly shocking. Installation was scheduled and completed in less than a week after I gave the go-ahead. Daniel, the installer, was excellent--professional, detail-oriented, and made sure everything fit perfectly. He also walked me through the entire system and made sure I understood how to use it. Overall, a smooth, professional experience from start to finish. Highly recommend.

We met with all of the big name companies for a whole house and RO system and decided to go with…read morepro Water Solutions. We first met with Brad and he was honest and answered all of our questions. We were able to get a brand new salt system and a RO system at a great price compared to the other companies. The install went smoothly and everything was done in a timely manner as promised. I've already referred a couple friends and they proceeded to work with them as well. So far so good with our system. Highly recommend Pro Water Solutions. Thanks for everything!

1-Very clean 2-very friendly family owned business…read more 3-Very reasonable pricing, they haven't raised the price for the past 4 yrs that I have been going.

Very cool place! Glad I found it. The option to pay for a large quantity to make the purchase…read moresmarter makes sense to me. Besides, I trust this more than any machine flanking a grocery store.

Great service. Notified me when they were on the way. And they have the smaller jugs that are…read moreeasier to lift if you call and request them.

This has to be the MOST unprofessional company I've ever had to deal with!…read more They have no customer service, they never come on set delivery dates. We were left without water for weeks on end (had to buy water bottles to compensate). They also went MONTHS without providing invoices. We just had a delivery right now and one of the delivery guys made sexual gestures at me and the driver was trying to open our gate. Who does that?! STAY AWAY FROM THIS COMPANY!!!!!!!!!!! Update: Mike gave us a call and while this doesn't undo the employee's behavior, it DOES reflect on the professionalism that the company is trying to strive for. I appreciate the owner trying to rectify the situation and be on top of it. For that, i will change my review from 1 star to 3. A little communication goes a long way. Maybe one day we will restart our service with Tribeca.

Best move from Sparkletts to Mitch. Very happy. Same product without the deliver fee…read more Give them your business

Delivery on time all the time!!! Friendly customer service…read moreas well family like customer treatment.

Been coming here since it opened. I get my 5 gallon jugs filled with Alkaline water. The water has…read morea great taste. They also have fruit smoothies that are very affordable compared to other places. They also have sandwiches. I find the employees to be friendly and service oriented. If you have not been to this place then you should check it out.

Great store with more than just water, including smoothies and sandwiches. I will be back soonread more

Always great service and unlike other placed, they always flush out the bottles and wipe it down…read moreafterwards. Great place

Best place in the area to get your water. So welcoming, makes you feel like you have to come back!…read moreMy favorite place to get water

I have called Newhall Water District a few times since moving to the area . I just spoke to the…read morerudest person ever . She cut me off , didn't let me speak , condescending and very very unprofessional ! Her name was Sidra . April is the person I usually speak with and she is always very kind , helpful , and respectful . There titles are "Customer Service Office Representatives" Wow, even asked for the management numbers she didn't even let me finish just transferred me , when I called back for a higher chain of command since the Robert McLaughlin wasn't available she told me there is no one else and again hung up on me ... I found the Organizational chart that indeed has other administrators and a board of directors. This is unbelievable and unacceptable behavior from a place of business regardless of there a water company and we are sort of at their mercy, since there is no other competition . They must not pay her enough , or she hates her job ! Someone needs to be aware and FIX the problem or get rid of her . From the looks of this yelp page , a few of your customers have had the unfortunate event of having to "deal "with her .

They get one star for putting a human on the phone. The human wasn't friendly or very helpful. Our…read morecredit card on file stopped working after SCV Water took over Newhall Water (whom had MUCH better customer service). I had been tossing statements knowing we were signed up for automatic payments. unfortunately, what I didn't realize was my bill was adding up, because it was late. When I discovered the problem, I immediately went online to update the card on file. Funny little glitch in their system . You CANNOT log into your account when it's past due. They freeze your account. Instead, I chose to the option to pay my bill now. Then I went back on their website to try to log in. It still wouldn't allow me access to put in my credit card. I called SCV water and asked if they could update it over the phone and I was told they can't. They are NO help! I suppose I'll need to put a reminder on my phone to check back in a few days to see if I can access my account. What frustrating here is you sign up for automatic payment, so you are NEVER late. I find it unbelievable that they make it so difficult to give them money! Errrg.