This is the best sleep lab in Redding, CA. (They have other locations as well.) The room was…read morecomfortable and the sleep tech did a great job at making the sleep study as comfortable as possible.

The staff members are horribly rude. The front desk and sleep techs. It's shameful that people can…read morework this way while working in healthcare. A

It takes them more than a month to get your results. The in house staff were very proffesional.read more

Severely delayed or no communication. I had to chase down my own results. Will not return calls.read more

Wyatt technician at this facility is a caring, patient, and professional person who makes sure that…read moreyou feel comfortable and explains everything to a tee! Thanks Wyatt .

This place is a joke. So many better places out there. The Redding location isn't too bad however…read moretheir Concord office that sets everything up is very frustrating because they make you do more than required by insurance. Dr. Mary Tran also calls providers without authorization and tells them false info. Crazy place. There's a reason they are the lowest rated sleep center in Redding.

My husband needed an updated sleep test for his CPAP and I needed a first time test. Shasta Sleep…read moreServices was fast and friendly! Easy test kit and didn't interfere with my sleep.

Shasta Sleep Services has the kindest most considerate staff. Their staff clearly cares for and…read moreputs the needs of their customers first. Lacey is extremely knowledgeable and mindful in planning and implementing the sleep testing protocol. Rest easy knowing you are in good hands with Shasta Sleep Services. I know I have.

Updated review: Still no call after two months. Learned my…read moredoctor's office is no longer referring due to their horrible service. DO NOT USE.

I am exhausted trying to deal with these people. Took over 6 months to get replacement supplies…read more Machine not working? No call back in over a week. (I called them and asked for a supervisor, she was not available. No call back) Finally brought a loaner, but my mask hose didn't match it. More time on the phone with them. Said they would overnight me a compatible hose (breathing tube) and that was over a week ago. Called again yesterday, and was told "it's going to ship today".... I sure wished there was a CHOICE to get supplies somewhere else but there isn't!

Dr. Cynthia does a great job on my spine every time! Almost always walk out feeling better than…read morewhen I walked in! She's so knowledgeable on lots of things related to health. She uses an activator instead of twisting your back to pop. She does a great job for me! Cathy

Cynthia really knows how to care for you. She uses the "clicker" to adjust your bones which is such…read moreless drastic and stressful to your body. She is very thorough and so careful. I highly recommend her to anyone looking for a good chiropractor. You can also get yourself a great massage with her special massagers after the adjustment which just makes any day perfect!!

This place has been nothing but wonderful! From the start,…read morethe staff has been nothing but professional, helpful, and caring. I had a ton of questions regarding the process surrounding a Sleep Study, the girls in the front office as well as the Physician's Assistant that I saw for my appointments answered all my questions and concerns. They helped put my anxiety about the testing at ease. When I left my new patient appointment, they provided me with information that would help me prepare for my study and went over the breakdown of my insurance coverage. My questions were answered and I was ready for my study. My sleep study was scheduled shortly after my new patient appointment (which I was super happy I didn't have to wait 2 months to get in). The night techs were informative and explained the process of the sleep study well. When my results were in, the staff in the front office call me to ask if I wanted a follow up with the PA or to go over the results on the phone. Since I was informed that there could be more than 1 study in the process of diagnosing and treating sleep apnea, I chose to go over them on the phone. I had to come back for an additional test to be treated on a CPAP machine, during that test I was diagnosed with (in addition to obstructive sleep apnea) central sleep apnea. I had no idea my apnea was so bad! The front office called and when over my results from this test and I ended up having to come back for another test to be tested on a more advanced machine for OSA and CSA. Upon completion of my testing, I was nothing but happy and thrilled with my results. I was anxious to get setup with my machine and start my new journey at home apnea free. This office and the staff has been gone above and beyond my expectations and would HIGHLY recommend this place to anyone!

Unbelievable place. First of all when my insurance approved my co pay the center was very slow to…read moreget in touch with me and when they finally did they wanted me to come in same day for the study. This was not possible so I did schedule for Sunday night. Unfortunately I came down with the flu and did not want to expose their team so called many times on Saturday and Sunday to reschedule. I sent an email and even talked to their chat assistant Which turned out to be a total waste of time. It took until Tuesday morning before I heard from the center. They did not care that I was sick and want to charge me another 200 dollars for not showing up. In my mind I did them a favor. The last thing I wanted to do is expose their team. Over all I will never show my face in that place. I feel this company does not even deserve a rating. Money before heath, perfect description of Innovative Sleep Center. You ask what to improve? How about closing your doors so a real sleep center can be established.

Second time I've been here and second time they've kept me waiting for more than an hour. Don't…read morecome here if you're busy!

Very nice Doctor who will call patients between 5:30 and 6:00 PM…read moreTherapy can be arranged by phone. Website describes the practice and gives phone and email addresses but contact messages via website are unanswered.