Best place in Redding to buy shoes from a customer service standpoint. My wife bought another pair…read moreof shoes from here recently, and it was an extremely positive and comfortable customer service experience. A couple of weeks later, a manufacturing defect showed itself. Morgan, remembered my wife by name and went out of her way to find a like for like replacement. I understand that she has recently been promoted to store manager and her efforts to make things right exceeded anyone's normal expectations. I don't know if the shoes were discontinued or what but they were not able to find a replacement; but E wound up with a different pair of shoes that likes equally as much. Stop in and see Morgan. She has skills when it comes to working with people. Always pleasant, never pushy or rude and absolutely respectful. Not too common these days.

If you want shoes that fit right, this is the place! Morgan went above and beyond in finding the…read moreright shoes for my 21 year old son and 88 year old mom. I love their selection and customer service.

It was my first time visiting, and I came in because an affiliated company that works with them…read moreworks with the VA, who's treating my injured foot. Lucas was incredibly helpful and accommodating. He greeted me as soon as I walked in, assisted me right away, and brought out shoes for me to try. He also explained how my VA paperwork worked, what it covered, and even pulled up other styles on the computer to help me find the one I liked best. Great job! Great attitude!

I hadn't run for over three years due to medical conditions. Fleet Feet helped me get into a good…read morepair of shoes to restart my running journey. Thank you!

Buy one get one half. Wasn't looking for anything but a…read moreclearance pair lead me to a new flip flop too

I'm sorry to have to give this store a bad review. I did not witness poor customer service as some…read moreother reviews claim. The staff was very nice. However, the company policy is to sell shoes made overseas that have some sort of easy wear off coating on the sole of the shoe. After a few times the bottom of our sandal looked like the one in the photo. The store staff claimed that is normal in the industry and normal for many *not all* of their shoes. I have never seen this on a pair of shoes before. When we asked for a refund we were refused. It was only after applying repeated pressure that we were offered a refund. Take a look at the photo of the shoe and tell me if you think that is normal wear for wearing a sandal to church and to a restaurant (total of 3 times) on Mother's Day. Then after getting a refund, I shared the story with someone at a local beauty shop and the lady next to me said she had a similar story--only hers was worse. Since no one on here has complained about the policy of selling shoes with coatings on the sole that wear off...I thought I would warn people. Make sure that whatever you buy from them does not have a coating on it. The store has no warning signs. Two people I have spoken with either fell down because of this problem or almost fell (the coating snagging and making them start to fall. Also, they typically do not do returns like most stores. They only give store credit. That's another thing to beware of..(I will add photo if yelp lets me...right now i'm not finding that option available anymore. Not sure why)

The service at the bike shop is professional, personable, friendly, timely, and the prices are…read morereasonable. I come here for all of my bicycle needs.

I came in for a full tune on my snowboard after an unexpected incident on the mountain. I was in…read moretown for work and was continuing on to Oregon so I only had a few days to get it done. They did a great job and quickly too! Super friendly staff and very fair prices. I would recommend to anyone in Redding. Thank you!

They stuck the big purchase label on the plastic covering! This is a gift and I do not want the…read morelabel on the packaging! Plus, the clerk couldn't even print me a receipt. So I'm stuck with the plastic bag all covered in order information. They don't even put it in a box. I was disgusted.

After doing so much Christmas shopping at many different stores these last couple weeks, I have to…read moresay Dicks has had the best customer service. Everyone is there to help and has been very nice. Not only around the store but at the registers. It was nice to see good customer service DOES still exist.

About $400-$600 for a pair of Jordan 1's that you can find on flight club for $150. Kind of a scam…read moredeal. And they aren't the best About answering the phones. Definitely not recommended!

Only resell store in town but dude is fair. I would definitely go again to sell if his worker…read morewasn't so smug and not helpful. He will run ur business in the ground. Needs to be fired.

It isn't the most impressive mall, store or size wise, but it's in a good and convenient location…read more They've done a lot to improve the safety at this mall lately, which is nice. The current state of the food court is lacking at best, as they tore out the old food court to put in a makeup store. It's a dark hallway more than anything else. The food choices are lacking, as there is only Chinese food, Subway, and a Cinnabon. Hoping they put in better food choices down the road.

it's a great mall but the American flag on the north end of the building needs to be retired it is…read moretattered and torn a poor representation.

Returned pair of shoes, had receipt. Very fast service, excellent store items bought at great…read moreprices

They did not even let you sit on the couches to test it no matter what and it is almost like the…read moreworkers don't want any sales

Slowest return process EVER. And most unprofessional, also. I had to do a return for a Kohls.com…read morepurchase . I had the receipt on my phone with the barcode, etc. It had only been less than a month since I bought it, so I knew the time frame was not the problem. Two cashiers and a manager could not figure out how to process the return. FINALLY. 40 minutes later, a fourth employee comes to the register and finally got it figured out. Really? Really? I still can't believe the lack of common sense these people have. I thought I was being Punk'd by Ashton Kutcher. I've never had a more horrible return experience in my life. Be careful what you buy at Kohls.com. Employees have no idea how to process an on-line return. It will take a minimum of four employees, and A LOT OF TIME to get it resolved. Hopefully, this Redding store will be the next to close.

I'm up here in Redding usually at least twice a week, so I like to use this Kohl's store to do all…read moremy Amazon returns. Not that I have a ton of returns, but when I do I come here. The return line is not bad usually and all I do is drop of the return with a return label and scanned and off we go! The Amazon credit is processed almost as soon as it gets scanned and a few hours later the money is back in my Amazon account. The staff seem like they know what they're doing ... at least for Amazon returns. As for the rest of Kohl's ... I really don't have any shopping to do here. Every once in awhile I'll get something like a t-shirt on sale for like $5.00 or something. It's a very clean store. The parking is easy and I noticed they have a ton of handicap parking if that's what you need.

Who doesn't love journeys. Who doesn't love vans . I have one little problem and it's not Journey's…read morefault or Van's fault I have a child a female child with an 11 and a half foot size . But they do manage to have a couple of pairs that will fit her thanks Journeys

If I could give this store zero stars I would. My brother bought me a pair of Rainbow sandals from…read moreJourneys in the Mount Shasta mall for my birthday, however they were the wrong size. I went to exchange them for a different size, but since he hadn't given me the receipt, they wouldn't allow me to exchange them, though I had them in the store bag, the tags were still on them, and they'd never been worn. The manager essentially accused me of stealing the pair I had to try to get a free pair (if I was stealing them, why didn't I just take a pair that were the right size in the first place? Then I wouldn't have needed to go back to the store.) Now my brother is out 50-something dollars and I am stuck with shoes that are too small. Be aware of their sketchy return policies! I will not be going back to Journeys.