We have engaged Colonial Pest Control since relocating here, and their service continues to meet…read moreour standards of excellence. Thank you for your ongoing support.

Kevin, one of Colonial's licensed service techs, was thorough and honest. Plus, he had good news!…read moreWe don't have an active termite problem. Then he showed us a simple way to monitor for new activity. We are very relieved and highly recommend Colonial Pest.

I've had Ford's for many years and for the most part have been happy with their service. When I…read morewas not they rectified it almost immediately. But I'm writing today to say that my lawn, this year, is the best i've ever seen it looking. I don't know what they're using, but i just hope they keep using it. Also the communication continues to be great.

Did anti carpenter ants work.It was done fairly quickly and they cleaned up afterward, Have had…read morenone since

Despite the foam that was sprayed prior to Sean's visit, he still got to the nest…read more I am bee free!! No scent, pet safe. Worth every penny.

Sean from Swat Pest and Wildlife was absolutely fantastic! He responded, almost immediately, to…read moremy after hours request and answered several questions during that phone call. He arrived on time to the non-emergency appointment scheduled a couple of days after my initial request. Sean was very knowledgeable, patient, understanding, and took the time to answer all of my questions and to inspect bugs that I had never seen before. To my absolute horror, he confirmed that my house indeed had termites and that my c.1890 fieldstone foundation was allowing mouse entry. For a small business, the prices are actually a little more cost effective than larger extermination services. The termite treatment lasts 10 years and is transferable. Pets and my disability were taken into consideration during the initial, specialized treatments for termites, spiders, and mice. Because the house could not be "bug bombed" and certain areas couldn't be treated, he returns every 3 months for monitoring. He notifies me a few days beforehand to let me know when he'll arrive and always takes the time to answer any questions. If you're ever in need of an exterminator, Swat Pest and Wildlife is definitely the one to call!

I've had Bill Sullivan do our pest control for the last 5 years. Let's see: prompt, never needed a…read morefollow up visit, works both the house and outside, honest, reasonable rates. All I could wish for. I remember I once asked him what treatments he uses. He opened his bag, gave me their names and website to purchase them. You need to search far to find professionals like that.

I used Bill last summer when I had a very large bees nest and he was at my home within a few hours…read moreat a very reasonable price to kill the bees and the nest. I am very grateful for his work and quick response as I am allergic to bees. As a result I will continue to utilize his services as he offers yearly spraying to prevent nests from forming. I highly recommend Bill for anything pest control related!

The team at ProTech is fantastic. They are personable and extremely thorough! If you have any…read morequestions, they take the time to answer them and will address all your pest concerns. The ProTech team brings decades of knowledge and experience. I highly recommend ProTech Pest Control to do the job because they get it done right!

I contracted pro-tech pest control to run a routine inspection on an investment property prior to…read moreclosing. Pro-Techs wealth of knowledge and due-diligence while on the property site revealed some major pest/infestation issues. Pro-tech then wrote up an inspection review for me to present to the selling party, not only that they saved the day. Quick, effective and professional service Nick. O

Assurance Pest Solutions provided an exceptional level of service in North Reading, MA. The…read moreinteraction with their team was professional and courteous from the initial contact. Notably, they demonstrated impressive responsiveness by scheduling an appointment for the very next day to remove a hornet nest. The removal process was handled efficiently and safely. Due to their promptness and high-quality workmanship, I highly recommend Assurance Pest Solutions to anyone seeking reliable pest control services. Tammi T.

This team did an amazing job this past fall and winter ensuring our neighborhood squirrels found a…read moremore, shall we say, natural place to settle down and raise a family, versus our attic space. :-) Highly recommended if and when you need their help!

I would highly recommend Mass Bay Wildlife…read more Over the past several years we have used their services for a number of different things, from wasp to birds. The latest project was placing bird exclusions around our roofline to avoid nesting. Alex was thoughtful enough to use similar material (and color) - making the work blend in with the house. The communication is always clear, honest and thoughtful. They have always been on time and have competitive pricing.

We used Alex and Mass Bay Wildlife Management in Foxborough, MA to take care of a squirrel problem…read morea couple of years ago. Recently, we decided to sign a yealy contract with the company when we were having some mice and hornet/wasps issues. They return emails promptly and set up appointments quickly. Their staff is professional, timely, and explain what they are doing patiently. I have been very satisfied with their services.

We are having a very good experience with our exterminator. He is professional, knowledgeable, and…read morevery responsive. He takes the time to inspect everything carefully, explain the process, and answer all of our questions. He is also very understanding and reassuring during a stressful situation. We are already noticing a big improvement after the treatment. I highly recommend him to anyone needing pest control services.

I just moved into a new house with a bit of a spider and wasp problem. I sent out several quote…read morerequests on Yelp here and heard back from all of them, but John was the most flexible, both in time and in addressing the problems. He was able to come earlier than expected, and he let me add things to my original request, like this open work space under my back patio. He did not put me on a contract because he doesn't usually come out this far, which was most appealing to me. He didn't try to shoehorn my needs into a contract plan. John is my hero. He was grabbing and tossing spiders off my house with his bare hands. May I be so brave myself some day. I strongly recommend him for all your exterminating needs.

Mice and roach removal was requested. Not only was it fast and efficient quality, they never came…read moreback. It was a but pricey but it was worth it.

I have been a customer with this company for a while and they have been getting worse and worse…read morecustomer service wise . They don't keep appointment times and charge out the a** for work they barley do. Whatever happened to the customer is always right and the jobs not done until the customer is happy??? They are great the first couple times to hook line and sink ya. I do not recommend them to anyone

DO NOT USE TERMINIX FOR ANYTHING!…read more If you don't want to be scammed by Terminix, I would read this: At the time of writing this review I've spent over 4 hours across 18 calls since May after Terminix in Webster,MA did a wildlife installation under our 3 season shed. There were 2 large holes under it and there was a strong odor of skunk on the inside. There were problems from the initial instillation in May. I signed an 18 month contract and did financing. There were at least 3 areas under one of the front doors and on the side (where tools are stored) that we thought should have been covered but the installers (and the sales person Donald) told us did not need to be covered. On top of that, the installers left their fast food trash trash and installation materials boxes on the street IN FRONT of our house [see Photos]: Uncovered areas [see Photos]: When I told Donald about this he NEVER apologized and said "If something is not done it usually because they must have feel it was ok not to do it." Well, he was wrong about that! On 6/10 a second instillation was done and there were still places left open under the shed and the installer said that the one-way door at the back of the shed that was supposed to let the critters out but not back in, would be removed after they checked to make sure there were no animals underneath. That never happened. After calls to customer services again, on 6/30 Todd Ryan (a manager at the Webster Terminix) finally called me back. I specifically asked the 1st installer not come back to the property because of the trash and the incomplete work. But on 7/3 I got an automate text alert saying he was heading back to the property. I called customer, reviewed the call with Todd and he was told not to come and that I would be contacted to reschedule and a different installer would be sent out. I made 3 more calls to try to get a supervisor or manager at the Webster location to call me back and confirm an appointment to remove the one-way-door. TWICE customer service reps. scheduled a set of 2 dates and times for them to confirm and NO ONE from Webster contacted me. 7/6 - I called customer care again -things had gotten worse - I had a photo of a groundhog sticking its head out of a fresh hole right in one of the areas 2 installers had left open. [See Photos]: Between 7/7 - 7/14 I made 3 calls to try and get answers from Webster and there was ANOTHER animal since. coming out of the same hole that was left open by the 2 installers, a fox [see Photo]: I was told many things by customer care including that a regional manager would be calling me to resolve the issue, that the Webster location was the only one that could handle the issue, that it couldn't be transferred to another branch. On 7/14 I talked to Todd in Webster again and a 3rd instillation was scheduled for 7/22. I spoke with customer care on 7/21 to review the work to be done the next day - to fill in ALL of the areas with no wire and complete the job. I was told by the customer service rep. animal control might need to be called to remove the animals. On 7/24 after calling customer care again, I got a voicemail from Nick (Store Manager in Webster) saying the installer wasn't going to be able to come out "due to a personal issue." I also got a notification for an appointment. I called back to find out what the appointment was for since he had already been out 2 days ago?????? I spoke to him on the phone and he said the last payments for the financing would be canceled and the Webster store "would be billed for the remainder" and the loan closed due to the instillations not working. He would talk to "the billing department" and I would receive notification of this via email by "early next week. THAT never happened. The next day 7/25- Jose (the 2nd installer) arrived. He told me he did not even have a shovel. He cut a small bit of wire, didn't dig a hole, used 2 blocks of wood (without asking to use them) and used sealant to cover the one whole and left the other areas open AGAIN. He also had no idea when the 2 week follow up would be scheduled or what the next steps were: I called Nick in Webster and left a voicemail on 8/5. Nothing. 8/18 - Called their finance company SMAC and they told me they had no record of anything Nick told me on 7/24. Once again I was told someone from the Webster location would call me back within 24/48 hours, the escalation had been put into place and there was no one else at the entire company who could close out the loan or handle the issues. No one called me back from the Webster location. No one at all called. 8/21 - I called SMAC again and they said they could see the request was made but they were waiting for the request from Webster to submit the form to cancel the loan but nothing was received. I called Terminix Customer Care and was told that Nick had notified customer care on Tuesday that we would have to pay out the remainder of the 18 month loan and they wouldn't cancel it!

I paid over $9000 for rodent exclusion work I now have to undo myself before it causes further…read moredamage to my home. the workers used the wrong material, did an inadequate and incomplete job and left a mess. Hoping for a refund!