One of my go-to places here in Hilo. As a local, I visit here quite often because of their delicious food and reasonable pricing. Customer service is OK, it can use some improvement. Sometimes the food takes a while to come out even though it is slow. The charbroiled shrimp plate is my absolute favorite. I really recommend this place and dish. read more

I love the cold noodles with spring rolls and shrimp. I always come here and they are so nice:)

Prices are right and portions are nice sized! In particular, i enjoy the pork chop and the beed stew with rice noodle.

I used to eat there a bunch before COVID-19 and it was great. But when I got take out the other day, they gave me the smallest containers and I was at work and didn't have another bowl to put it into and when I tried to transfer the pho noodles into the broth it spilled everywhere and the noodles were a little over cooked and mushy. read more

Authentic Vietnamese cuisine right across the street from the Seaview Hotel, Hilo. Unpretentious setting at the edge of downtown Hilo, on your left as you're coming from the docks, on your right under any other circumstances. EVERYTHING on the menu is delicious (yes, I have). My favorites are their Bahn Mi, Spring Rolls and Pho, but you can't go wrong with anything... YUM! A note on freshness: The herbs and vegetables at New Saigon are locally sourced and VERY bright. "Thou shalt not wilt" Book of Phil 4:20 Their carry-out portions are more than generous. Cheerfully recommended. That is all. Enjoy your visit to the Big Island of Hawaii. read more

I would say some of the best Vietnamese food in Hilo went there twice this past week. Pho is good , broth is tasty. I add lots of chilis in mine. Cold noodles are my favorite, fried rice is also good. Service ain't 5 stars with language barrier and all ,but food makes up for it. Prices are very reasonable for Hilo. read more

Yummy veggie fried rice. The summer rolls tasted good. The veggie chow fun didn't have as many vegetables as I expected. It had good flavor, but was greasy. I wish they would filter their water. Sweet older man was our server. He got my order wrong once over the phone, but was very apologetic when I arrived to pick up and had to wait. read more

Horrible customer service. Typical Hawaii business practices. Came in before other people and got served after them. Been here multiple times and customer service always suck. read more

I was really looking forward to takeout. We were early so it wasn't busy. Ordered Chow Fun and Kung Pow chicken. Wanted to go for basics, it was terrible. The Kung Pow was unrecognizable. The chicken was a sick grey color, no spice at all. It may have been cashew chicken, all celery. Just bad. Chow fun equally bad. The couple that sat down for dinner right after we ordered finished eating before we got our takeout. It was like they were bad on purpose. read more

Beef soup was okay, tendons Tasted a little weird so didn't eat them. Price is so so I would not recommend. I am from Los Angeles this review is base on all the Vietnamese restaurants I have tired from LA read more

We were lucky enough to be in Hilo when this restaurant was open and serving. It is busy so be ready to wait. The food is amazing, feeding a temperamental tween with finicky eating habits. Good soups, ban mai (sandwiches) and spring rolls, etc. read more

Our favorite spot to eat when on Hilo side. We always get a pho and a bun dac biet dish. My mom loves to come and chat in Vietnamese with the family who runs this place. They have a good sized menu and offer daily specials. Fun to watch kids jump off the road into the ponds. We love their son's banh mi place (Hung phat) in downtown Hilo. read more

Been to New Saigon several times this month. Lol. We always get their Cold Vermicelli Special Combo #29. It's enough to share with another person or save for leftovers! Note they add fresh mint leaves which is very refreshing but not my flavor. We ask to have it left out. Very friendly customer service. We also love their pork chops. read more

Discovered this place while staying at the Hilo Seaside. Ordered the cold noodle salad with grilled pork and spring roll. Very tasty. Nice texture with the daikon, cucumbers, bean sprouts, lettuce, vermicelli. A little skimpy on the meat, though. Served with a fish-based sauce on the side. read more

New Saigon Restaurant - Vietnamese Near Me - Hilo, Hawaii

We've been enjoying this delicious food for several years - my fav is the Shrimp & Eggplant - so ono..... Have eaten other items, Pho, spring rolls and they are all amazing. Amazing Cook/Chef in the back making magic! Wait staff is very friendly. read more

I just bought a bbq chicken sandwich for $7. The bread was badly burnt and I had 4 tiny pieces of chicken. To be honest they don't even deserve one star. Do not recommend. read more

So I came here last night with my daughter and did a take out of Thai ice tea, spring rolls and banh mi. Thai ice tea- way too sweet, I had to add water, lots of water to compensate the sweetness. Spring rolls- a little over fried, it looked burnt. But the sauce for the spring rolls was yums. Banh mi- the sandwich had great flavor, but too much bread and not enough filling. Then to top it off, I paid cash and gave the man who helped me tip. To add injury to insult, I didn't realize until I got back to the hotel room that the loose change he gave me wasn't even American but Thai money! DON'T EAT HERE, IT'S A RIP OFF!!! read more

So far this was one of the best pho places I've tried. The Thai tea was perfect! Not overly sweet like most places. I had the pho with rare beef which was great and the flavors of the broth were amazing! My dad had summer rolls and he loved it. We also had spring rolls which were great. Nice and crispy also very flavorful. Overall was a great place and very clean! Staff was kind as well! Definitely making this my go to spot while on this island! read more

We ordered summer rolls as appetizers and 1 pad thai chicken and 1 wan-ton soup. The food was delicious and we got it quickly. Will return for sure when back in Hilo. Mahalo. read more

So I tried several Vietnamese restaurants and Thai restaurants around the island I believe this one is the best I have grown up eating Vietnamese food with friends and this is the closest I found on the island food was very good family owned and very friendly and courteous I have the number 27 and the fried Spring rolls and they were awesome read more

I live near San Jose, CA , and get really good Pho. The beef Pho was the best I have had in years. They have some Chinese dishes too. Service was good and there is even a view of the ponds. I like the casual eating area. The spring rolls were good and a bit different, maybe had sweet potato in them? Not giant portions like some other places in Hilo but with an appetizer they were big enough. read more

I don't know why this place is getting 4 stars. The services here is so slooooooooooow. Took the guy 20 minutes to take our order and I had to walk to him to tell him what we wanted. Another 30 minutes for the food to come out. Seriously, it does not take 30 minutes to make pho and rice plates. After we're done, I asked for the check and walked to the guy to pay for it. The pho broth was bland. No taste what so ever. I guess we're spoiled having hundreds of pho here in the Bay Area. Everything about this place is wrong in so many ways. read more

We live near this place and we could easily go anywhere in Hilo but we keep going to New Saigon. It is a simple, family run restaurant. The food tastes great and they cook with pride and love. The won-ton/egg noodle soup is spot on and their other Vietnamese dishes are as true as Hilo can produce. This aint Viet Nam, after all. read more

My parent's and I (who are Vietnamese) didnt think this place was bad at all. The cold noodle salad with egg roll & shrimp was good. The pho wasn't the most flavorful, but it wasnt bad either. You should just go and try it for yourself. read more

This is a Vietnamese reataurant. Definitely not Korean. It is always nice with good food at good prices. Location is nice as you can see the pond across the street. Not fancy, just good! read more

we visited from Oahu, an huge Pho fans. came here for dinner, and quite disappointed. I should have known when it said Vietnamese/Chinese food. family owned and the whole family was eating when we arrived. didn't pay much attention to us. The Pho was super bland. very watery. had to add everything on the table to give it some flavor. the rare bee left a stank flavor in my mouth for about an hour after the meal. maybe their Chinese food is better. if u want Pho, search elsewhere. read more

Singapore noodles had great flavor. Although, mine was made with shrimp and pork and there was not enough of it.

One of my haunts. Yummy food! I always get the spring rolls and special fried rice. My boyfriend gets the mi bo kho. Sometimes, we try some of the specials. Everything I've tried tastes good. You can't expect gourmet dining, but despite the road there is a nice view of the water from the dining area. My favorite hole in the wall restaurant! read more

I will never go to this resturant again, the service was terrible, the food was ok not the best pho in town. By the time I got service and food, I was so frustrated that I did not want to eat anymore. The server ignored us for 30 minutes. He did not even give us a menue to look at, instead I had to walk up to the front and order. After my experience there I wouldn't suggest this place. There are better places with better service and food in Hilo. Very disapointed in this place. read more

After waking early in the morning and finishing almost 8-9miles of hike, we reached our hilo hotel pretty late and was lucky to see this place open and excepting orders :). Its family ownened buisness and the old lady is the cook who also take orders:). I ordered lemon chicken with rice and my wife ordered pad thai with tofu. I didnt like my chicken that much as it was fried (not a fan of fried chicken) + the sauce was towards sweet side. I guess this is there way of cooking of lemon chicken. I really liked the order of my wife pad thai ...with perfect touch of spice, as usual she wasnt able to finish it so i finished it as i didnt have my chicken that much ..due to sweeter side. This place is not that "wow" in chicken atleast the one i odered. I will recomment the par thai veggie of this place sure. read more

Wow this place gives me memories of my trip last year to Hilo... me and my cousin have dined here a few times. The vietnamese food is delicious. I'm vietnamese and it tastes authentic enough. Of course there was plenty of seating and a laid back crew. read more

The food was good but the service was horrible. Waited long for someone to even come to help us. We had to get up and track them down to order and to pay. Not sure about coming back here again. read more

Hilo have only a few Vietnamese restaurant we try out New Saigon. Place is clean, food was good and service was great. They are nice and friendly people. Family was happy!!! read more

I ordered the beef combination pho soup. The soup was really greasy. It's also really pricey compared to NYC. It's around $10 - $12 for a bowl of noodles with soup. In NYC it's usually $5 - $7. The portions of meat was fair though. The noodles were so and so, nothing special. Just your mediocre vietnamese vermicelli noodles.. read more

Good Pho but the broth was a bit sweet for me. I'm a Pho snob so I can't say you won't love it. Great service. Give it a try if you like Pho. read more

New Saigon is hands down the best Vietnamese Restaurant in Hilo Town. We dined for lunch there just now --- had to order the vermicelli, grilled pork and spring roll combo and was blown away by the fabulous tasting grilled pork, the freshness of the vermicelli (not that glob of noodles stuck together experience we've had so many times) and the perfectly fried spring rolls. My hubby insisted we share a bowl, and I totally regret not having my very own! I will definitely be back to satisfy my craving for authentic and well prepared vietnamese food. These guys know exactly what they are doing and if you ever get a chance to visit Hilo town, make sure to factor in a pit stop here! read more

Had The Pho. The plate of veggies. Found a small slug on basil stem. There's a thing called rat lung worm disease on the Big Island. This place needs to learn how to wash their vegetables and be consistent, If you won't feed it to your kids don't feed it to your customers. please wash your produce because it is a serious disease I wanted to tell them. read more

I've patronized this place for about two years but no more. I was home sick with a cold last week and a good friend brought me beef pho from this place but they forgot to put in the meat. When my friend returned the next day the owner said that she did put meat in the pho basically calling us liars. The chicken pho also lacked meat. She denied this as well. I followed up myself with a phone call to express my disappointment but she clearly did not care. I've routinely recommended this place in the past, however, due to their extremely poor customer service I will definitely be steering people away from this place. Very lame to lose a steady customer over a poorly prepared bowl of soup and not taking responsibility for their error. read more

I'd have to start off that this isn't the cleanest place in Hilo, but it's an ok atmosphere here. You can tell everything is made fresh and not store bought or frozen. They are even prepping in the table area, which for me it's ok because I like to see freshness at the start. However, the food is ok! I really enjoyed the chicken pot stickers! Fresh and homemade and not burnt or dark like the spring rolls. Spring rolls are a bit darker than most I've eaten at different places but its ok as well. I had the combination pho and I love how the meat is cut (thick) and the tendons are my favorite! Noodle amount was good not too little or too much. I love the broth here too! If you are ok with having a little run down place but want fast and pretty ok to good Vietnamese food, this is the place to go! If you go at night, it's not as hot at all like during the Hilo, Hawaii day! Plus, I bought a pretty cool shirt that they brought back from Vietnam! Not the worst place, it's just right! read more

New Saigon Restaurant - Pretty epic shirt if you ask me! From Vietnam and all! But on a side note, isn't it Pho King awesome??? - Vietnamese Near Me - Hilo, Hawaii

So yummy. Service sucks but food is worth it. Their quality of to-go food makes up for poor dine in experience. My favorite Vietnamese restaurant on BI. read more

New Saigon Restaurant - Pho to go. Just as good as dine in. - Vietnamese Near Me - Hilo, Hawaii