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    Pho 19

    3.5 (31 reviews)
    Closed 10:00 am - 8:30 pm

    Pho 19 Photos

    PHO 19 ATMOSPHERE

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    Kiana S.

    We enjoyed our first time visit at this cute little hole in the wall downtown in Hilo. The waitress was very friendly and our food came in so quickly at our table within minutes. We loved our banh mi sandwich-enough for two to share. Also the oxtail soup was tasty flavorful broth with a large serving of veggies and noodles. Prices are reasonable compared to other restaurants. Just what you need especially on a rainy day In Hilo. We were too stuffed although there is also cheesecake and pies were offered. We'll definitely be back to this place in our next Hilo town visit.

    Veggie Pho
    Eli T.

    Delicious, great price and excellent service. We ordered the vegetarian pho and it was the only location that offered a fully veggie broth that included protein (tofu) plus many delicious veggies including cabbage, zucchini and mustard greens! The location is challenging to find but it's worth it if you're able to walk a little longer or drive. All of this was packaged for us in a compostable recycled box. Thank you!

    Beef stew pho

    I was tempted to try the spicy version of the beef stew pho (available - you just have to ask for it.) But, I let my better senses prevail and went with the regular, not spicy. Excellent taste. Huge! Will try the spicy version next time. Definitely recommended.

    Food

    I have never been here before. But definitely never returning. I was sick and bought chicken pho from pho 19. I usually go to Pho Viet but I couldn't today. It wasn't terrible, but as I was finishing up I was greeted with two eyes and a couple of legs. Yup, bug in my food. I went back and politely asked for a refund and was gaslighted. I had initially spoke to a worker who then directed me to the owner (an elderly woman). I had felt bad having to explain to her that there was a roach in my food. I didn't want to embarrass her- I'm always supporting local businesses. But I'd assume they'd want to know to take better precautions, or so I thought. I had shown her the video evidence of the bug and she initially asked the kitchen to remake my chicken pho. But I wanted a refund. I asked for one again and she denied it. She told me there's "no roaches in her kitchen" and it's a "French onion". I had then responded to her politely and explained that she was wrong. It was indeed a bug. In order to get my full refund of $22. 1 chicken pho and spring rolls... she told me to bring my rubbish back. So I left and came back. She still tried to deny my refund. I was then recorded and verbally harassed. I was told I'm a "young kid causing trouble". Asked for my refund yet again, explaining that all I want is my money back for both items. Who knew if the spring rolls had bugs in them too? I was then called a "hustler" multiple times buy the first worker who greeted me. The owner accused me of putting BUGS in my own food to cause trouble. I told her I didn't want to cause a scene, she yelled at me and told me I was. As I continued to ask for my money back (all while being recorded) she finally gave back my $22. This was the worst restaurant experience ever. Ive never been treated with so much disrespect.

    Beef Stew Pho
    Maile J.

    All I can say is that I can't wait to go back to try other things from the menu. Good service & yummy food!! We went on a Wednesday evening- not overly busy. We got seated right away and was serviced within minutes I guess their Oxtail soup is very good..always sold out..so they suggested that we call first to check if they still have.. this also goes for the Beef stew pho

    Large Pho

    Very bad customer service, and we waited for one hour for the food to come out of the kitchen. We ordered 3 Pho, but it didn't come with any beef, meatballs, nor sprouts. DONT WALK IN! YOU WILL WAIT AN HOUR!!

    Beef cold salad
    Christy K.

    Beef broth was delicious and the noodles were cooked perfectly! Beef cold vermicelli noodles was my fave, not a ton of flavor on the beef but everything else was very fresh and hit the spot! Bahn mi didn't have the crisp on the bread I was expecting but still a good sandwich. Great service!

    Korean fried chicken
    Liz D.

    So happy to find authentic Vietnamese pho! Very comforting soup. Don't miss out on the Korean fried chicken. Flavors are amazing!

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    4 years ago

    Chicken Pho and Summer Rolls are are my favorite, veggies are fresh, service is awesome and the broth in the pho is delicious!

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    4 years ago

    Good Pho and they give jalapeños with your bean sprouts and Thai basil with a good broth and meat

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    3 years ago

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    3 years ago

    Good food! Good service, the owner is really sweet! Definitely come will come back when I'm in Hilo! 10/10

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    3 years ago

    We've never been disappointed here. Pho is excellent! All booths. Very comfortable. Our "go to" place when we are in the area.

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    4 years ago

    The best Pho in town !! Great service , The broth is excellent. Enjoyed the atmosphere with country music .

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    Pineapples Island Fresh Cuisine

    4.3(2.6k reviews)
    0.4 mi
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    Came as a party of 2 at noon on a Sunday, and we were seated right away! The ambiance definitely…read moregives a nice island sports bar vibe. Only street parking is available. There was also live music with a lady playing guitar solo and singing! Service was amazing! We never had to wait long to order/get the bill. We were most impressed by the fact that the waitress made sure to split our Hilo local plate into two plates to make it much easier to share! We almost thought we had received two orders because of how well-plated they were. - Poke tower (8/10): Solid choice for an appetizer! There were ample portions of poke, and the flavors were nice. Not a super stand out dish though. - Hilo local plate (9.5/10): If you want to taste a wide range of Hawaiian cuisine in one dish, I would highly recommend getting this one! The Kalbi ribs were sooo good! They were juicy, tender, and bursting with flavor. The Kalua pork was pretty good, and both meats paired well with the rice which had an interesting savory haupia sauce drizzled on it. The mango chili slaw and pineapple salsa added a nice tang to balance everything out. - Triple lilikoi pie (5/10): Wayyy too sweet and sugary for our liking, and you can barely taste the lilikoi flavor. We ended up just picking at the graham cracker crust and couldn't finish the rest. It seemed like one of those desserts that are premade unfortunately, and we wish we hadn't ordered this dessert.

    We chose Pineapples Island Fresh Cuisine because it's one of the highest-rated sit-down spots in…read moreHilo, but it ended up being just okayyyy. The menu felt very "meh"...nothing particularly exciting or memorable. The cocktails looked great in photos, so we ordered the piña colada flight, but it tasted like there was little to no rum in it. Pretty presentation, but very mediocre overall. Food was just okay. The burger wasn't bad, but definitely not anything special. The fried shrimp dish was disappointing and lacked flavor. The big letdown was the ambiance. We were seated facing the street and parking lot the entire time ...no view...., just sad street. Overall, it didn't live up to the hype. Not terrible, but definitely not worth going out of your way for. The staff were all very nice though. Service friendly.

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    Bar with loads of fresh pineapples

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    Ahi poke tower

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    Cafe 100 - Super loco moco

    Cafe 100

    3.9(655 reviews)
    0.5 mi
    $$

    I planned for my husband and I to grab a quick bite at Cafe 100 before leaving Hilo. With more than…read more2000 reviews on Google and 30 varieties of loco moco, it was hard to ignore. Cafe 100 is a casual, local spot with window (staff) or kiosk (automated) ordering and plenty of semi-outdoor seating (i.e., you are technically inside and covered, but you can still feel the heat from outside). I will admit the menu felt a bit overwhelming at first glance because there are so many options available, but we visited on a weekday when it was not busy, so we were able to take our time deciding. Anticipating larger portions, we decided to share a mixed type loco moco plate along with a drink. That turned out to be a great call, as the portion was more than enough for the two of us, especially since we would not easily be able to take leftovers with us. This is casual, familiar comfort food done well. No complaints here, and I have already recommended Cafe 100 to a few friends :)

    Made a day trip from Oʻahu to the Big Island and had to stop at Cafe 100 -- home of the original…read moreloco moco. As a born-and-raised local, rice, gravy, and eggs will win me over every time, and I really wanted to love this place for the history alone. I'll be honest though -- the hype set the bar high, and I left a little let down. The regular loco moco was just okay. The hamburger patty tasted pre-made or frozen, though the gravy was solid (thank goodness). The beef stew also tasted pre-made and was lighter on the tomato flavor than I prefer. I ordered the steak as well (around $30), and it came out very well done. On the positive side, they offer a ton of plate lunch options, the space is extremely well kept for a local diner, and there's plenty of parking. It's covered outdoor seating only, but it's comfortable and clean. What surprised me most was the lack of visible history. I expected to see more storytelling about the loco moco origins -- photos, signage, staff sharing pride in it -- something that really leaned into that legacy. It felt a little missing. Still glad I tried it for the experience, but for me, it didn't quite live up to the legendary reputation.

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    Cafe 100 - Cafe 100 Menu

    Cafe 100 Menu

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    Jackie Rey's Ohana Grill Hilo - Brownie roll was ok - the brownie itself was hard and the chocolate chips didn't help.

    Jackie Rey's Ohana Grill Hilo

    4.3(1.3k reviews)
    0.7 mi
    $$

    When we lived in Kona, we would frequent the Jackie Reyes there. The food was good, but for the…read moreprice, the entire experience - not even the old, nonfunctional classic car out front - was worth it. BUT, the Jackie Rey's in Hilo has now become our go-to fine restaurant in Hilo town. The building is classic. An old town Hilo bank, with the vault intact. High ceilings, comfortable tables and decore and an artistic antique wooden bar that would be a gem in the crown of any European city. The management and personnel are the most wonderful people. Always happy to accommodate you in the best way they can. After one kamaaina visit the servers will know your name. They'll make you feel welcome and that you are a part of their experience too, something that is nearly impossible to find in other town dining. They have rewards programs for kamaaina which includes a point system that gives you significant savings on your next visit. The food is first rate, from the pupus to the main dishes to the desserts. Sauced and presented in five star fashion, without feeling pretenious. We will be their peskiest and most loyal customer as long as we are in the area. Kudos to Jackie Rey's Hilo.

    My wife and I went to Jackie Ray's this past Friday. We got a window table and was able to see the…read moreactivity across the street since it's was Friday downtown open market. If you dine here and are not a big person don't get a booth table as it's the most uncomfortable seating I've ever experienced. The seat is way too far from the table and I needed to lean forward and sit on the edge of the seat. I would recommend getting a table its chair so you be able to adjust yourself to the distance from the table. Server was just Ok and with them placing a water decanter on the table for refill they didn't come around as often. The decanter water has no ice so whatever ice you have in your cup to cool the water. Last time eating at this establishment was better and my only complaint was the window seats next to the picture window and the flys that was buzzing there. Only thing is again there were two big flies buzzing the windows and I had to waved them away. The doors are always shut and only when customers walk in could the flys get in. Staff should walk around before opening and get rid of them. We entered about 5:10 PM so it was opened for just 10 minutes and shouldn't have flys. Air conditioning was on but the temperature was a bit warm and a cooler temperature of maybe 10 degrees be perfect. I had the mochico Ono and it was just ok tasting but on the plate presentation was nice. My wife had the pork chops and she really liked it but said was just a little over cooked. I did try a small sample and to me it was just ok also. ambiance in the restaurant is nice and most of the staff were very attentive. The server we had wasn't and I needed to Get his attention to get my bill even though he had passed multiple times and didn't or should have noticed we were done dining. Probably not be dining again at this establishment again and do know of better dining spots in Hilo.

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    Clean and inviting. This is a historical bank building.

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    Pho 19 - hawaiian - Updated May 2026

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