Wonderful and friendly customer service. They are under new ownership as of Jan 2019, and I really enjoyed how they went above and beyond. I got a gel manicure and a spa pedicure. They even gave me $10 off. I would highly recommend this location versus the others. read more

New Palace Nails & Spa - Nail Salons Near Me - Harrison, New York

They cut your skin while doing your toes and I'm assuming they didn't clean their tools the right way I caught nail fungus on my nail ! Highly recommend not doing your feet their. read more

Great pedicure and environment. But it does not take me to be fluent in a language to understand when I am being spoken about in a different language. Learn to not talk about your customers in front of them and your salon will be busy on Saturday afternoon in the middle of summer. Five stars for the pedicure, negative four for the employees. Also- there's an extra dollar service charge to use your credit card. This is not posted but they tell you this when you hand them your card. read more

I'm changing my rave reviews because I came here to relax and enjoy my pedicure. What I got instead was 2 employees blabbing the entire time. They may have been talking about me and a few other customers. ..I don't really give #$@! But it was annoying! My lady kept stopping to answer the phone..that was really annoying! I wasn't asked what shape I wanted my nails filed and I had an overall being rushed out vibe. I might return but I'm walking out if blabber mouth is still here. read more

New Palace Nails & Spa - Part of a large selection of polishes - Nail Salons Near Me - Harrison, New York

Wendy is the best at eyebrows nails and massage. I highly recommended people come here for the green tea and great music read more

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I come here very long time and my nails stay 3 weeks! The staff very nice and accommodating! read more

New Palace Nails & Spa - Nail Salons Near Me - Harrison, New York

Lily ( the owner) isca doll All the girls that work there are very nice also. Great mani and pedi, waxing , massages etc etc. read more

Maybe I was there on an off day, as it was a holiday & my normal place was closed so I was a walk-in here. However, I'm not sure the woman I had was a licensed manicurist. I My was a bit off, & I came in with clearly rounded natural nails, and asked for rounded shape when asked and "no clipping, because I'm trying to grow out." After the woman filed all of my nails SQUARE, (shame on me for now paying more attention) I told her "I'm sorry this is too square- I wanted round." And she proceeded to file straight across in the same exact manner, making my nails so square and down to the quik in the center- so at that point, I walked out. After correcting the shape myself, my nails are now non-existent. read more

I went to get acrylics and during the appointment the women was very kind. But she cut my multiple times with the machine. She had it on too fast and was not able to control is well so all of my fingers were bleeding my the end of my appointment was over. To add, all of my nails are different shapes, I got coffin shaped and she was not able to keep the shape even with one another and my nails are lumpy, there are some places filed down more than the other. Finally, it said that acrylics were 35$. They charged me 65$. I didn't notice until after when I got home about the charge on my card. It is what it is. Never going back read more

Im done with this place, its creepy inside, my finger tips are killing me from the girl going to town with the cuticle cutter, and they charge a dollar for using a debit card! I mean are you kidding me? So thats it i am so done!! read more

New owners!! So happy update it to excellent! Very nice nail salon and the workers are very nice and do a great job at pampering!

Reflexology, massages, pedicures and nails are done professionally. They do not speak much English but be patient and they will accommodate any request. They may talk to each other and be interrupted to answer the phone etc, but I have never felt rushed. I also do not get the sense that they are talking about customers. The services are excellent and I do not feel that they are overpriced but worth it. I would advise making appointments but if you walk in they will try to get you in even getting someone from the Mamaroneck salon. You may have to wait a bit for them to drive over but it's worth it. read more

The staff here was courteous and efficient. I went without an appointment with a friend for a pedicure and we were promptly seated next to each other. The salon is very clean. They line the pedicure tubs with a plastic disposable liner and change the foot scraper for each patron. They give a brief leg/foot massage and back massage with each pedicure. Pedicures are $18 and manicures are $10. read more

I started going to their Mamaroneck location but the Harrison salon is a big step up. The same staff rotates, but the salon is very clean and pleasant. The pedicure tubs are covered in plastic, all the tools are hermetically sealed, including the 2 nail files that are used only for you. I read other reviews about them speaking in Chinese too much, but I don't feel it's rude. I've never found them loud and disruptive. Of course they feel more comfortable speaking to one another in Chinese. Imagine trying to learn English. I've never had one that could not communicate with me enough to get the job done correctly. As for the $1 surcharge for using a credit card - yes, they should post it, but come on, their prices are so reasonable, it's worth it. read more

Worst massage I have ever received. I stopped it half way through that's how horrible it was. I have never done that in my entire life. This place used to be very good..however, I am recently very disappointed in the terrible service! read more

I love this nail salon. The staff is amazing and they are so clean providing new tools for each client as well as plastic for each pedicure tub. They also give great massages. I highly recommend to anyone looking to relax and enjoy getting great mani/pedis and massages. read more

Disgusting! What a waste of money and the manicure was horrible. Will never be going back there again.

I use to come here all of the time as they did a decent job, better than most in the area, however the past few times I have had bad experiences. First of all, the staff has stopped being friendly to me completely, don't say one word to me let alone ask how I want my nails- trimmed, square, etc. like they use to. The male techs I had in the past did a great job, but no longer seem to be there, even when I request an appointment and now my nails are constantly breaking and different sizes, shapes. Finally, the price is never the same! It always differs which is sketchy to me and when I inquire they brush it off and can't answer why, not to mention they charge a fee to use a card when I'm already giving you my business! I now know why I never have to wait anymore and no one else is in there.... read more

Bad service worker was extremely rude told me I couldn't talk while getting my nails done and rushed me out because it was 8:00 closing time and told me your fine your nails are dry and rushed me out when in reality my nail wasn't dry and it chipped! Never am I ever coming back to this salon again! Very dissapointed. read more

I have been a loyal customer for over 5 years now. I used to rave about their acrylic tip sets. Now I want nothing to do with them. 1. Everytime I come the prices get more expensive, and when I ask why they try to tell me they've always been like that.. until I pull out a receipt from my last visit. 2. they don't ask me how I want my nails and they BARELY put any acrylic on when I get fills. 3. they get sander happy, they grind them down way to thin and I find myself going back every week because they are so fragile. and not to mention while I was getting my nails done the lady was arguing with another co-worker. I tried giving them multiple chances, but never again. read more