Adorable little boutique hotel diagonal from Windsor castle on High Street. My main complaint is…read morethere is no gym in the hotel. There is a gym that guests can use for a small fee that is 3 minutes away but it doesn't open until 8 or 9am depending on the day. That is too late for me since I was going to work early every day. The rooms are tiny with a double bed. I had a view of the rooftop next door. The mattress was pretty firm and the bed had 4 pillows one of which was a feather. The bathroom had a nice shower with one of those rain shower heads and the water got really hot. The shower door was one of those half doors that doesn't close. That seems a bit weird but it worked. The bathroom has a towel warmer but mine was not working which was unfortunate. It also got a bit stuffy in my room at night luckily the window was able to open a little bit, enough for fresh air! There are coffee pods, and tea in the room. I love that they give you the Walkers biscuits in your room. They are so good and there were many flavors that they replenished every day. Also they gave you water in your mini fridge. My co worker was not happy that there was no lotion or conditioner in the bathroom. She asked for lotion at the front desk but then had to buy some conditioner. I always bring mine so it wasn't a big deal for me. My reservation came with a buffet breakfast in the restaurant. It was your traditional English breakfast The coffee was horrible. 2/10 on the coffee scale. The location is fabulous and very walkable. Kitty corner to the Windsor castle and shopping is steps away.

Rooms are ok not great not nice just ok. Resturant in building is ok not great not outstanding just…read moreok. Room maintenance so so. Hvac was not good hot at night had to open the window to cool down. Washroom shower is made for small people. An overall rating is ok Location is great.

Cute little hotel in Windsor. Had a great High Tea here, and breakfast buffet was amazing and FREE…read more Room had all the comforts of home and prices were reasonable!

Beautiful property close to the main attraction of Windsor Castle. There's also the benefit of…read morebeing close to Eton and the beautiful surroundings! Check in was somewhat seamless. As an American, I was somewhat taken aback by the lovely receptionist who asked, "Did you know Trump is going to visit?" I thought she was being inclusive. My response, "Yes! I'm bummed I'll miss him." She said, with an unpleasant look, "You are?" Yes, half of America voted for and continue to support this man. Leave politics out of hospitality. That said, she was lovely on ash other accounts. The lift didn't work, but it's an old, but stunning building. Rooms are spacious and finally, we got face cloths! The restaurant and bar have a great atmosphere. Decorated with greenery (fake but will maintained) and bright colors that make you feel alive. The restaurant and bar include a variety of food and drink that would please anyone, even the pickiest of eaters. However, upon arrival at the bar, we weren't sure if we needed to order first or wait for a server. A server came by and she either was having a bad day or she didn't care for Americans, as we attempted to relate our order to her and got abide and sarcastic remarks. We would have left if it wa6nt for Jake. He was accommodating, friendly and went out of guys way for us. He's a reason we would return to the bar/restaurant! The beds are comfy, however my cousin and I have twin beds and they slide this way and that. Wondering if there's a way to make them more stable. First round at the mini bar is complimentary. Our view was towards the back of the hotel. Nothing to see there but cranes, alleys and rooftops that are an odd guy to the rest of the hotel. The great food, comfort and welcoming (for the most part) make this a place I would return, grabbed politics are never discussed, especially upon check in and not promoted by any conversation and we're the receptionist's personal views. It definitely made me want to start elsewhere. It's fortunate we had a great experience after check in. Again, it almost made me feel uncomfortable and I was thinking of leaving. However, people have different opinions and I respect that. I just didn't think I would encounter such bias upon check-in. I wonder if our room with the not so great view were based on my views. With the lift out of order, we either had to lug our suitcases up 3 flights if crooked stairs or have someone lug them up for us. The man was so gracious, but this is a job for the young and fit. I felt signing this task what I believe was the most senior staff was not a week thought out plan. Again, the hotel, location, lovely accommodations, food and most staff makes this a wonderful choice for your stay in Windsor!

A brand new renovated hotel would be your best offer. The Harte & Garter website does not look like…read morethe actual hotel interior pictures. The personnel were friendly & a fantastic location but I would not stay there again.

The worst hotel I have ever visited, I requested a crib months in advance only to find out they…read moredon't have any on the night of check in, the front desk offered a refund, so we went to stay at a new hotel. Incurring taxi and new room costs. A week later still no refund, I contact the hotel and they say sorry you're not getting a refund. Unreal, this hotel is also disgusting and old, dirty and small rooms, no AC, no restaurant. They should be ashamed.

I've always been happy with Holiday Inn in America and the UK. Reliable, clean, comfortable, and…read morefriendly...this location is no different. PROS: -Reasonable price of $160 for 1 Friday night, especially for this area. -Clean, modern, and decently sized rooms. -Comfortable twin beds with great flat pillows. -AIR CONDITIONING!!! -Large LCD TV -Large clean bathroom -Tea Maker -Reasonably priced parking at £15/night...but there was some free street parking outside. -Friendly staff -Nice lobby area -Walking distance to the main shopping street, especially were the locals actually spend time at(the area close to the castle is very touristy!). CONS: -Easy 15min walk to Windsor Castle if you're in good shape...but if you're in bad shape it's a 20-25min long uphill walk. -I wish parking was free! Highly recommend staying here, very convenient if you had a long tiring 10+ hour to Heathrow and need a nearby place to stay and plan on visiting Windsor Castle.

We stayed here on a recent trip to Lego Land. We only stayed friday night and the cost was very…read moregood (about £60 incl breakfast for a family of 4). Parking was advertised as extra but was free (you must ask for a ticket from reception to get out of the car park). The room was spacious, very clean, not much noise from other rooms. Breakfast was buffet, a great selection and very tasty.

Great hotel and restaurant. The staff go out of their way to provide great service. Beautiful…read more19th century manor and estate. Beautiful grounds decorated with great works of art including Jordan Webb sculptures in wood of animals.

This hotel made our stay! This was our 4th & final…read moredestination on our trip to the UK. We'd stayed in Airbnb's the entire trip (and usually always do in Europe). But for our last 2 nights we opted for this hotel because it's literally ON the Thames and the restaurant overlooks it. It's steps from the Eton/Windsor Riverside train station (front London), 5-10 minute walk with great views of the castle, and only 6 miles from Heathrow. It was the perfect place for us to end our nearly 3 week holiday. The complimentary breakfast was delicious, and we also got complimentary bar drinks since we booked direct with the hotel. We spent some time in that restaurant/bar playing games, drinking, and looking at the stunning views of the Thames. Staff were exceptional. I walked in the hotel about 6 times, and I think 3 of them, someone was there to open and hold the door for us. I never waited for anything in the restaurant. The heated towel rack and bathroom floors were perfect for January! I would absolutely stay here again.

Extremely bad service from check in. Charging for early check in and being rude when we had the…read moreaudacity to ask for the ability to get into our rooms early. Then only getting 2 of our 3 rooms ready when we return at the designated time. Next morning when I requested to change rooms because my husband was having difficulty with the 2 flights of stairs, I was told the those rooms were a different "class" of room that cost more. We are part of a group tour where everyone paid the same. I was also told I should have identified when booking that we had difficulty with 2 plus flights of stairs. We had no hot water for our morning shower - told that happens in the morning when everyone is showering. Then our room was not cleaned until 5pm when we were getting dressed for dinner, we were walked in on 5 minutes after asking them to come back in 10 minutes. This is the worst customer service I have had in 20 years if visiting England.

Not ideal during a heatwave…read more We stayed during an unusually hot spell, and unfortunately, the room wasn't well-suited for the heat. There was no AC, and the window design only allowed a small portion at the top to open, so airflow was very limited. The window also faced directly onto the parking lot with foot traffic, so we didn't feel comfortable opening the drapes--this made the room feel quite closed-in. There was a fan, but it was dusty and triggered our allergies. The carpet also felt sticky, which made the space feel less clean than we'd hoped. We ended up checking out early despite the stay being non-refundable.

Cosy rooms, homely, friendly staff…read more Food was average (was disappointed with the Chicken Boursin, but rib eye steak was quite good) Decent spread for breakfast. Hotel residents can drink all night long. I would stay here again.

March 2026; WOW! Just do it! Just book the hotel and eat in their formal dining restaurant!…read moreExceptional customer service, views and food. We LOVED our stay here and will be back. See photos for a delicious Sunday Lunch meal!

I am torn in my review of this place. If money is no object then its worth a stay. It is truly like…read moreyou are staying in a mansion from yesteryear. Definitely a downton abbey moment. My room however was not worth the $1k per night I paid. No cookies, small bathroom, no AC (visited in the blazing summer), no fridge. The charges for food were outrageous. Lunch menu was limited and I spent $100 on a bowl of soup, salad and a couple of soft drinks. This all being said am I happy I stayed here, yes. Its a once in a lifetime stay that I would never repeat but I probably put the $5k I spent to better use as a down payment on a new car but you only live once!

Stinky and no AC You get what you pay for and if you want to…read moresleep in a hot room with the smell of rotten eggs then you've come to the right place One night in here will give you the feeling you are in the streets of Calcutta. Don't open the bathroom door while showering as you'll set off the fire alarm