Adorable little boutique hotel diagonal from Windsor castle on High Street. My main complaint is…read morethere is no gym in the hotel. There is a gym that guests can use for a small fee that is 3 minutes away but it doesn't open until 8 or 9am depending on the day. That is too late for me since I was going to work early every day. The rooms are tiny with a double bed. I had a view of the rooftop next door. The mattress was pretty firm and the bed had 4 pillows one of which was a feather. The bathroom had a nice shower with one of those rain shower heads and the water got really hot. The shower door was one of those half doors that doesn't close. That seems a bit weird but it worked. The bathroom has a towel warmer but mine was not working which was unfortunate. It also got a bit stuffy in my room at night luckily the window was able to open a little bit, enough for fresh air! There are coffee pods, and tea in the room. I love that they give you the Walkers biscuits in your room. They are so good and there were many flavors that they replenished every day. Also they gave you water in your mini fridge. My co worker was not happy that there was no lotion or conditioner in the bathroom. She asked for lotion at the front desk but then had to buy some conditioner. I always bring mine so it wasn't a big deal for me. My reservation came with a buffet breakfast in the restaurant. It was your traditional English breakfast The coffee was horrible. 2/10 on the coffee scale. The location is fabulous and very walkable. Kitty corner to the Windsor castle and shopping is steps away.

Rooms are ok not great not nice just ok. Resturant in building is ok not great not outstanding just…read moreok. Room maintenance so so. Hvac was not good hot at night had to open the window to cool down. Washroom shower is made for small people. An overall rating is ok Location is great.

Cute little hotel in Windsor. Had a great High Tea here, and breakfast buffet was amazing and FREE…read more Room had all the comforts of home and prices were reasonable!

Beautiful property close to the main attraction of Windsor Castle. There's also the benefit of…read morebeing close to Eton and the beautiful surroundings! Check in was somewhat seamless. As an American, I was somewhat taken aback by the lovely receptionist who asked, "Did you know Trump is going to visit?" I thought she was being inclusive. My response, "Yes! I'm bummed I'll miss him." She said, with an unpleasant look, "You are?" Yes, half of America voted for and continue to support this man. Leave politics out of hospitality. That said, she was lovely on ash other accounts. The lift didn't work, but it's an old, but stunning building. Rooms are spacious and finally, we got face cloths! The restaurant and bar have a great atmosphere. Decorated with greenery (fake but will maintained) and bright colors that make you feel alive. The restaurant and bar include a variety of food and drink that would please anyone, even the pickiest of eaters. However, upon arrival at the bar, we weren't sure if we needed to order first or wait for a server. A server came by and she either was having a bad day or she didn't care for Americans, as we attempted to relate our order to her and got abide and sarcastic remarks. We would have left if it wa6nt for Jake. He was accommodating, friendly and went out of guys way for us. He's a reason we would return to the bar/restaurant! The beds are comfy, however my cousin and I have twin beds and they slide this way and that. Wondering if there's a way to make them more stable. First round at the mini bar is complimentary. Our view was towards the back of the hotel. Nothing to see there but cranes, alleys and rooftops that are an odd guy to the rest of the hotel. The great food, comfort and welcoming (for the most part) make this a place I would return, grabbed politics are never discussed, especially upon check in and not promoted by any conversation and we're the receptionist's personal views. It definitely made me want to start elsewhere. It's fortunate we had a great experience after check in. Again, it almost made me feel uncomfortable and I was thinking of leaving. However, people have different opinions and I respect that. I just didn't think I would encounter such bias upon check-in. I wonder if our room with the not so great view were based on my views. With the lift out of order, we either had to lug our suitcases up 3 flights if crooked stairs or have someone lug them up for us. The man was so gracious, but this is a job for the young and fit. I felt signing this task what I believe was the most senior staff was not a week thought out plan. Again, the hotel, location, lovely accommodations, food and most staff makes this a wonderful choice for your stay in Windsor!

Not ideal during a heatwave…read more We stayed during an unusually hot spell, and unfortunately, the room wasn't well-suited for the heat. There was no AC, and the window design only allowed a small portion at the top to open, so airflow was very limited. The window also faced directly onto the parking lot with foot traffic, so we didn't feel comfortable opening the drapes--this made the room feel quite closed-in. There was a fan, but it was dusty and triggered our allergies. The carpet also felt sticky, which made the space feel less clean than we'd hoped. We ended up checking out early despite the stay being non-refundable.

Cosy rooms, homely, friendly staff…read more Food was average (was disappointed with the Chicken Boursin, but rib eye steak was quite good) Decent spread for breakfast. Hotel residents can drink all night long. I would stay here again.

The worst hotel I have ever visited, I requested a crib months in advance only to find out they…read moredon't have any on the night of check in, the front desk offered a refund, so we went to stay at a new hotel. Incurring taxi and new room costs. A week later still no refund, I contact the hotel and they say sorry you're not getting a refund. Unreal, this hotel is also disgusting and old, dirty and small rooms, no AC, no restaurant. They should be ashamed.

Historical inn built in the 14th century, with Windsor Castle directly across the street. If you're…read morelucky, your room might get a great view - not me, I got a view of rooftops, lol. Great central location, surrounded by many restaurants and shops. You definitely don't need a car. I came here for work, and most of my colleagues stay here. ROOMS - Very nice rooms but beds not so comfy w/ lumpy mattresses ... I traveled with colleagues so got a glimpse of 3 rooms - all very different from each other but I think the doubles or queens are just two twins conjoined together. I don't think there are rooms with two doubles. - Free WIFI and it works well. - No mini-fridge ... frustrating when you want to keep your drinks cold. - Room doors don't have a security chain or double bolt. BATHROOMS - Maid service is great about keeping the bathrooms clean. - The sides of the tub are really high so as a petite person, you really have to be careful climbing in and out of the tub. - Sinks have separate hot vs cold faucets ... I really wish they would update the sinks. - Toiletries incl. shampoo, shower gel and lotion ... no soap or conditioner. Hotel does have a lift (elevator) but some rooms require additional steps. Depending on the hotel rate, free breakfast buffet may be included. Food was very good but exactly same every day - I was there for 5 days. Scrambled eggs, fried eggs, Canadian bacon, sausage, baked beans, meats & cheese, pastries (croissants, danishes), cereals, fruit, yogurt and smoothies. Still enjoyed it though :) Overall great place to stay esp. if you're visiting Windsor Castle. Lots of great restaurants and shopping.

Stinky and no AC You get what you pay for and if you want to…read moresleep in a hot room with the smell of rotten eggs then you've come to the right place One night in here will give you the feeling you are in the streets of Calcutta. Don't open the bathroom door while showering as you'll set off the fire alarm

My review is between fair and good. This is definitely not a 4 or 5 star hotel, but for the price…read moreis ok. The room was acceptable, the shower edges could use a scrub. The toilets have some difficulty flushing, but the gentleman working in the front desk ensured I had parking during my stay. Floor cracked, but this adds to the entire British old style hotel experience. Driving distance from the Windsor castle, there are two pubs walking distance. In a suburb neighborhood, a taxi/can away from the castle.

We just spent four nights at this little "lodge" that was more like a bed & breakfast except for…read morethe fact that there was no breakfast. Well, there was; you could have paid 5 qui extra but it was just a "continental" one consisting of bread and such. No hot food. In England you're suppose to have a delicious, hot English breakfast with eggs and sausage and ham and baked beans and tomatoes and... The big draw was that it was not very expensive. It was the cheapest place to stay that I could find in Windsor, which is obviously is an expensive place to stay in. It is also just about a ten minute walk to the downtown shopping area, which is a bonus. There was also free parking on the premises. The hotel itself needs a lot of work though. The bed was pretty uncomfortable for a start. The room wasn't exactly clean either. There were the two of us and we only found one towel in the room. The sink wasn't much bigger than your favorite cereal bowl. The shower; well, the guy who did the tiles and grouting should have been fired on the spot. It was really messy and quite frankly you'd think they would re-do it right away based on the appearance. They did have a kettle and some tea bags and packs of Nescafe, but that was only for the first day/night. Not once in the 4 days did anybody come and leave more in the room. Nobody ever ame to the room, so the bed wasn't made, the garbage wasn't emptied, etc. On the positive side; there was a television and lots of channels were available. So overall, I would say this place would be good for a night or good if you don't care about the cleanliness and state of the room that you stay in. In hindsight, I should have paid a bit extra for a decent room.

Review of Restaurant and Afternoon Tea: When we arrived two staff members walked past us before we…read morehad to ask to be seated, once we were seated the waitress did not come back for 30 minutes and we had to go find her to set our table (including one unwashed tea cup) and take our order. The food arrived twenty minutes later with no tea. It took a different waiter and a manager to figure out they had forgotten our tea and ask for our order again. The food tasted and looked fine, the gluten-free selection was good and both our teas were brewed well and tasty. Later that night, both my mother and I got sick (we think from the savory sandwich filling, the only thing we ate that was the same). Overall, food made us ill and the service was understaffed and overwhelmed.

This place is a very cool place surrounded with many other…read moregood places to visit. Finally, I come here again it is almost two years since the last visit that I had with my family taking vacation here in the winter season. This place had a very good accommodation services! A lot of staff that will assist you! They had a very competitive facilities and amenities'. Food service was also great.