The food is OK, but the ambiance in the store is a bit depressing. Their hibachi dishes are very decent and freshly prepared. But, they serve it in a styrofoam container for dine in customers and on cafeteria trays. The seats look like they're from a Hardee's that closed years ago. I want to support them. So I will return to try them again! read more

I was charged for 4 items totaling $43.77 on 04/26/27 from New Japan. Door Dash picked up the food order but did not deliver. I was home waiting with a guest and noticed the driver turned onto my road but never continued to my address. After waiting a few minutes, I called the driver. She did not answer so I called the restaurant. A complaint was filed for noncompliance as food was not delivered. Refund of credit card charge was denied by door dash. I request a refund. read more

First time trying New Japan. They were super accommodating to my requests. I asked for no rice, or soy and just veggies and chicken. They steamed the chicken and veggies for me. The dinner was delish! Flavors good. I had plenty leftover for lunch tomorrow. The place was clean and the staff really nice. read more

See all

This is a spot that a frequent in Pittsboro. The service is always nice and the food is hot and fresh. My go to orders are the hibachi chicken and shrimp, crab rangoon and the spring rolls. The serving size is plentiful and can last for multiple meals. read more

See all

Worst service ever girl with bull nose ring can I help you with attitude I ordered steak and shrimp plate times 2 is that it more attitude. Let alone hibachi is supposed to be cooked in front of the window as ordered. This is on a prep table already cooked steak taste like a sponge fried rice, barely seasoned. So here's your barely edible food with a side of attitude. This place needs to be shut down another customer came and asked for the white sauce and a couple extra we could charge you for it really. Her attitude towards everyone she needs to be fired and the food needs to be cooked fresh to order. It literally takes only a couple minutes to cook all of this stuff. Why put it on a hot plate read more

We got the hibachi chicken and spring rolls. The chicken and rice were flavorless and the white sauce didn't add much at all. At least 1/3 of the tray was onion and the "fried rice" was white rice with a little soy sauce haphazardly mixed in. read more

My recent hibachi experience was underwhelming. The rice was undercooked and the vegetables lacked flavor. While it seems like a straightforward dish, it's surprising how often it misses the mark. I'll likely skip this restaurant next time. read more

See all

This place is expensive, bland, and terrible. Don't waste your time or money. $50 for the worst "Japanese" food I've ever had to feed 2 people...and it was below par- like the service. read more

Good consistent food! People there are mostly nice. Price keeps going up which isn't the best, but it's all good food so I'll quit nagging ha! Love the ginger sauce read more

First time coming here and I'd come back. No frills but checks all the boxes. Place was clean which is a biggie for me and had a good amount of seating. Food was good and came out quickly. A bit heavy on the onions and zucchini but the teriyaki chicken and shrimp were really good as was the fresh broccoli. Seemed fairly priced for the area. Service was as expected in a fast-food style restaurant though she could have at least smiled. A good quick dinner option for the family that isn't burgers and fries. read more

This is worst than mall hibachi. Much worse. Inside is depressing, food was not good. It's wild that people rate this restaurant well.

Not really sure why this place gets such bad reviews. It is very good for what it is. I have eaten here about 6 times in the last few months. Staff has always been friendly and helpful and the facility is clean. Food is inexpensive and the portions are generous. We usually get one steak or chicken dinner and one vegetable dinner. Broccoli is fresh while other vegetables are prepared ahead of time. Sauces are available on the side and are interesting without being overpowering. Beef and chicken are both excellent and appear to be freshly-prepared. Great choice for an inexpensive and reasonably healthy meal. read more

I love the hibachi chicken with broccoli and white sauce. For the price, it's a generous portion that makes two meals easily. Always delicious. Service is super fast. read more

This was probably the worst Japanese restaurant I ever ate at. My chicken was fried in an oil that made it taste like fish. Actually the rice tasted like fish also! The cook looked like she could have used a new pair of clothes. She had on dingy shorts and a top with rips in it. And wore crocs on her feet!! That really isn't a star but couldn't post if not read more

I often like to go to Pittsboro because I find the small town atmosphere quaint. The last time I went, it got a little too late and most restaurants were closed so I stopped in here on my way back home. When I saw the name "New Japan" I naively thought that this restaurant would be something like new Japanese cuisine that I had in the past, because Pittsboro has been getting interesting places like the Chatham Market. Unfortunately this turned out to be nothing more than Japanese mall food. With a friend we ordered: Appetizers: Spring roll appetizers - Soggy Miso soups - Could taste the powder, definitely from a package Orange roll - Sloppy, bulky, and not great Entree: Teriyaki Chicken & Steak - Low quality doused with too much syrup to disguise taste, Hibachi Chicken & Steak - Low quality dry meat, bad sauces, harder to disguise lame taste *Their "fried rice" is really boiled white rice with a spotty amount of soy sauce on it; nothing "fried" about it.* Prices range from $5.69 for a Hibachi Vegetable, to $9.50 for Hibachi Scallop, however the food is too uninspiring and bland to be worth the cost. Many malls have better Japanese food than this, and supermarket sushi tastes better. On the other hand, a lot of people can't handle authentic foods, and this may be at their threshold of flavor, but that's unlikely with this place. If you love buffet-style food, this may be a good place for you. For everyone else who is looking for something of decent quality, you best look elsewhere. read more

See all

I should have listened to the reviews but I was really craving Japanese and it was the only thing I could find close. I thought "the reviews are usually just a few bad experiences" well if so I'm one of them too. Steak was like beef jerky and the shrimp sushi was literally only the shrimp tails in the middle!!! Disgusting! If you are reading this don't be like me and waste $15 on inedible junk. read more

New Japan - Japanese Near Me - Pittsboro, North Carolina

See all

Couldn't decide what to have for lunch and decided to pop in and order to go since it was close. Ordered the special and it was delicious! The proportion of rice, meat & veggies was great. Their Yum Yum (or as I call it dipping sauce) tastes amazing. The special also comes with a drink, I don't drink sodas so I attempted to get sweet tea; however it was out, so I just left without a beverage. read more

I'd give this place zero stars I could. Bad enough the "food" is lacking in flavor/. The whole place smells like pee. The owner was very rude and acted differently towards black customers, and not in a good way. I ate their food and was sick for 24 hours after. If you like having your digestive system emptying out from both ends, you want to eat at New Japan. read more

First, the food isn't really "Japanese Hibachi" style, rather a poor attempt at Chinese Food with Teriyaki added. Food not good, portions not a value for the money, not particularly clean, or fast service. Not sure how this place stays in business. read more

Bussing!!!! They got the best hibachi in NC! I enjoy coming to this hibachi restaurant when I I come home from college! Definitely my go to spot! read more

I really enjoyed this place. It is your typical low end Hibachi place. The food was pretty good, though it could have used some more seasoning. I had the Hibachi Steak and it came with mushrooms, zucchini, and onions, as well as a side of fried rice. Everything was clearly cut up there except for the mushrooms. I think they might have been frozen. I liked the fried rice and the steak, which was well done but not tough. I also got the Crab Rangoon, there were two of them and they came wrapped like spring rolls. I did not like this as it made the ratio of wrapping to filling unbalanced. They had two carafes with sugar-free lemonade and orangeade, but they were empty. My mother had the Fried Beef Dumplings and said they were pretty good. read more

My plate was ready within 30 seconds of ordering, so I must assume some meals are prepared ahead of time.... I had the hibachi chicken. This should be a very simple dish that is hard to mess up. New Japan was able to mess up even this simple meal. The chicken and vegetables were soup like - Smothered in sauce. The vegetables were exceptionally soggy and broke apart once they hit the (plastic) fork. For nearly $8.00, this place is overpriced for no wait staff and plastic/styrofoam service. Add to that the pathetic excuse for hibachi style cooking - This place scores a low F-. I will never, ever consider stopping here again. read more

Well...so many places have used their time wisely during the COVID-19 down time. Unfortunately, this isn't one of them. Their setup right now made me feel as though I was at one of those convenience store that sells single cigarettes. The Health Department is going to love them when they come by and notice that your to-go order sits out in the restaurant on a table w/o any heat lamp for an extended period. From what I could tell from standing in the waiting cell it didn't look like the interior had been spruced up or deep cleaned while closed down. Maybe that's why they aren't letting people inside. Food was ok...not hot(thanks to the holding spot on the tables), and service was (insert barf emoji). Cashier threw my card and receipt down on the dirty table inside the waiting cell for me to retrieve. Still don't see how they can clean the table throughout the day since the table is against the entry doors and there are tables pushed against the doors from the inside as well so that grossed me out even more. Ok...I think you get the point. read more

New Japan Restaurant is a new restaurant in Pittsboro serving hibachi style Japanese food. They do offer a few sushi rolls on the menu. The staff was friendly and patient with guest. Nothing really outstanding or special about this place. There are T.V.s inside the restaurant. Food C Staff A Decor C Location B Health Inspection Grade 101.0 read more

I have enjoyed the hibachi style chicken many times here over the past few years, by myself and with my family. I know it is not true hibachi, and vaguely Japanese style, but I like it anyways. Several months ago, the food I purchased was not nearly as tasty, but I thought I would try again. As I entered, the door was duly posted with "mask required to enter" and I was glad they were being conscientious for their customers' safety during this Covid pandemic. However, at least three people entered with me without masks. The customers in line were without masks. The worst part, the counter help had a mask that not covering the nose and was loosely covering the mouth. I asked if it could be pulled up, and operated properly, but the person said "No, it's alright". I figured at that point, if the counter person didn't care about the customer's safety, I was especially concerned that the cooks may not care as well. I left. May not be back for a long time. It appears to be a collection point for anti-maskers. read more

This is probably one of my favorite hibachi Japanese places in town! The service is good and the food is delicious. The food is nicely cooked and not super greasy. Definitely reccomend if you are looking for a fast food Japanese place. read more

The chicken and beef hibachi was pretty good. I like the rice and vegetables. Nothing special. I'm not sure how authentic the places, but I wasn't disappointed. read more

I have gone to this place twice and all i can say is how stupid i was. The fist experience was the same as the second! disgusting. They cook the food then pile it under a heat lamp for God knows how long and the yum yum sauce is extremely watery. Avoid this place like the plague. read more

I went here to try something new in Pittsboro. Save your time and money. The place was run by high school kids that didn't care about much of anything more than acting like kids. The food was terrible, the service was non existent and the place was just dirty. Not a good choice at all. read more

This is my second time coming here. I thought the food and portion size was decent for the price. I had the hibachi chicken and crab Rangoon. The crab was different as it is prepared like a spring role. I thought it was tasty especially with the white sauce over top. Would definitely go again. Nice change of pace from the fast food chains. read more

The food was horrible. We got two plates of steak and one plate with steak, chicken, and shrimp. All of it was really bad, the steak was burnt and way to tough for us to eat. The rice was not cooked all the way. Many dirty tables and the sauce station was very unclean. It was very hot inside of the restaurant. Very disappointed. read more

Make sure you have your expectations inline with the type of restaurant you're entering. If you want authentic Japanese, this is probably not the place for you. However, if you are cool with a fast food style facsimile that provides an alternative to the burger/taco/pizza joints nearby, then this is a nice choice. I've been here a couple of times and always found them to be pretty quick with their service and a comfy atmosphere (not too loud, not too crowded, etc.) for dining in. read more

I have no idea what all these negative reviews are about, Ive been there a lot and the food is always on point. I would give it 4 stars b/c the sushi could be better but I want to balance out these bad scores lol. I thought I had the wrong place when I saw 2 stars, don't be deterred by the misleading yelp score o_0 read more

Tried this place for the first time and should have read and believed the reviews. We were on the way home from a weekend of baseball and extremely hungry. Not a ton of choices and thought this may be better than the McDonalds or Taco Bell nearby. Wrong! We have eaten at many places, however this tops the list as one of the worst. The hibachi food was obviously not cooked to order. The chicken was mushy, as were the vegetables. Seems mass amounts are cooked and placed in heated pans, where the steam continues to cook the food. Very overpriced for quality of food. Avoid this restaurant. read more

I love this place! Wing, the owner, is a sweetheart. They cook your food super fresh exactly how you want it. The true test is shrimp, IMHO, and the hibachi shrimp is super perfectly cooked. I could eat there every day for lunch! Their sauces are divine, and I like the ginger sauce and yum yum sauce equally. The hibachi chicken was something my super picky husband actually liked! I like to get my food to eat, and then order the California rolls to take home for my boys as they are all made to order and take a little while. Their eating area is clean, spacious, and welcoming. Always lots of people, but never feels loud or packed. I didn't notice any tv's but I was concentrating on my food. read more

I ate here several times, each time ordering the hibachi scallops with re-fried rice. Each time they were yummy! The fish has always been fresh. Plus, I enjoy their white sauce on the rice. I will be back for more read more

When this place first opened the food was to die for !!! I ate there tonight and the portions were not worth the money I paid . Very disappointed. read more

Amazing food, to die for! Incredible service, you get exactly what you pay for. A VERY RECOMMENDED PLACE TO GO TO! So glad i didn't listen to the horrible reviews that were given! Will be going here ALL the time for now on. Can't wait to go back!! read more

It's cheap Japanese food. The only thing I like there is their noodles and teriyaki sauce. It's way too expensive for what you're getting, and the veggies that come on the plate I've never eaten because they are just green mush. Disappointed in them. I was hoping for something better, but no. read more

Food was good portion sized. I got the special the chicken and it was ready super quick. The girl behind the counter was rude and didn't smile. The food is not that good. When I walked in, I smelled a strange Oder. I will not be back read more