I still can't believe this place! I didn't get the guys name but he was an angel or something. I…read morehaven't seen customer service like this in a very long time. my family has some small businesses and they are known for customer service, and new E.R.A Elite roadside service has matched it and maybe surpassed it. I still can't believe that they fixed my tire which I've had problems before and they fixed it even before they touched it,he knew it was gonna be not a regular fix. came to some bumps during it and still fixed it. left and went and got the tire for me to fix for me!!!! that's unheard of! I will talk and talk and talk about this company. and I talk a lot. I hope to God this company is blessed 10 fold very quickly. still can't believe had they literally saved my day. I could go on and on. thank you guys! Renee Powell Montgomery ohio

Called New E.R.A. instead of that other company for a flat tire. Service was prompt, professional…read moreand efficient. Patched up my tire and got me back on the road in under 30 minutes from the moment of arrival to job completion. I would HIGHLY recommend them instead of those other guys who will definitely overcharge you.

Just wanna say, This is a GREAT company. My wife was driving, and hit a small object in the road…read morecausing a flat tire. It was fairly late, and my wife was a little worried. She called me, and i reached out! They had her back on the road within an hour.

From the owner: In Shop and 24/7 Emergency Roadside and On-Site Semi Truck and Trailer Repairs. Also offering Heavy…read moreDuty Commerical and Auto Detailing.

I had a dead battery and wanted to take care of it before the snow fell. Our service man let me…read moreknow throughout the morning about ETA. He was so pleasant, even though he had been working since 6 a.m. He got the car started, made recommendations, and I was on my way. Now I have the peace in knowing my car will start when I'm going out.

From the owner: Flatbed Towing Service, Winch out Services,…read moreRecovery Services, Roadside Assistance in the Greater Cincinnati Area. Instant Response, Real life Dispatch. Affordable, Reliable, Friendly Service. Locally Owned, Nationally Accredited Fully Insured. *No Semi-Trucks*

Quick to help us, on our way to a funeral the next morning it was after 7pm the funeral was 2 more…read morehours away. He got us on our way quickly and professionally.

I did not get a response back from this company regarding their prices. I ended up going with a…read moreresponsive company with excellent customer service and low prices.

Prompt professional service, and reasonable rates. Jeff was very helpful when wife was stranded…read more Central office has real-time tracking, so can let you know how close their truck is to you. Highly recommend!

Needed a tow on a Saturday and they were able To help and do…read moreit very fast....only had to wait 30 min

Great place get your car worked on. They're very honest the prices are reasonable and they don't…read moreput things on your car that that don't need to be on there. Their quality of work is through the roof. We have three vehicles and they have worked on one of them and we are very pleased with their work couldn't ask for a better place and better people they're very trustworthy. I pray blessings over their business that they will succeed and be abundantly in Jesus's name.

My experience with Parkway started when my other shop didn't want to work on the 1968 Olds 98 455…read moreRocket convertible that I won in a charity raffle. Too big, too old, my other shop only did foreign. They did recommend Parkway. I found Parkway to be honest straight up people who treat you right. They put new brakes, brakelines, tuned the carb and much more. Their prices were good, and I always felt like they were taking good care of my classic car. They well earned my trust. They are on Central Parkway and convenient to anyone downtown or hillside.

We took our car in at 11:15 to get a tire patched. They said it would take them 1 hour, so we went…read moreback at 12:15. At that time they said it would take another hour. At this point, we said would you please call us when it's ready. But, still never heard from them, so we called AGAIN at 1:15 and they said another 30 minutes!! Again we asked them to call us when it was done. No surprise that we never heard from them. So we waited and called again at 3:00 and then they said they couldn't fix it!!!! They wanted us to purchase a new tire. It would've been so much better, if they could've just communicated with us a little bit here and there. When we went to pick it up, a young guy did come out and apologize, which I appreciated, but they should've communicated throughout and it would've gone much better. Instead , it was simply a frustrating experience.

Excellent and friendly service. I use them exclusively for all my tire needs. I appreciate all…read moretheir hard work!

Great job fast and very reasonable price knew there job made it look easy and helped any way they…read morecan and the lady on them phone awesome

I called via AAA and had the best experience. Usually it is very intimidating getting car help as a…read morewoman. Darryn was extremely helpful and honest with me about what services I need!!!