Prompt professional service, and reasonable rates. Jeff was very helpful when wife was stranded…read more Central office has real-time tracking, so can let you know how close their truck is to you. Highly recommend!

Needed a tow on a Saturday and they were able To help and do…read moreit very fast....only had to wait 30 min

I had to have my car towed today. I came across MAXX Towing and I am so glad I did! Frank was…read morethere within an hour to tow my car and get me home; and was very kind and helpful. He even gave me a jump when we got the car home and was able to get it in the garage. A lifesaver! Save this company name if you get stuck in the future because they don't come up on Google.

Came quickly and very reasonable rates. Really nice guy!read more

My van got stuck on my driveway grass couldn't get out for several hours and I call every towing…read morethey were asking too much, and they give me couple of hours to get there until I called one way towing and driver name was Jacob didn't take more than 20 minutes showed up with sense of humor and got the job done in 5 minutes with lowest price. Hope no one get in trouble towing but if you do call these guys are the best. Thank you, one way towing, you guy are on my future towing list.

Called for a non critical tow. Good communication, fair price, and got to me on time. I would…read morerecommend.

Had a flat tire on my 5th wheel RV on I75 in Dryridge,Ky. Was in the process of changing the tire…read moreand Don Kaylor stopped behind me. Proceeded to help in anyway he could,told me to sit and relax as he was going to take care of my issue. We both got the job done and his help was greatly appreciated. Would highly recommend him and his company.5 STARS TO KAYLORS ROASIDE RESCUE SERVICE.

Was able to assist in timely manner. Thank you. Highly appreciated and recommend. Needed his…read moreservice for fuel delivery as my gas Guage was not reading properly & was stranded 10 miles from home.

Our car broke down on 75N near Ft Mitchell. Driver kept us…read moreupdated and ETA, very quickly got car towed to mechanic with no issues. I appreciate it especially since it was after 8pm.

We needed a jump after a long vacation and these guys came incredibly quickly and got us up and…read morerunning. highly recommend.

very good at what they do. fair price for the tow.l, went out of their way to drop me off at motel…read moreas well.

Typical price gouging business. Called them to tow my truck because I was desperate. They said it…read morewas a 1 hour wait. Ended up taking 3 hours. They took an additional hour to hook up the truck and charged $195 for the extra hour. Paid $750 for a 20 minute tow to freightliner dealership. When I tried to dispute, they threatened to impound my truck.

Great service great people I highly recommend them. Thank you for your help. Well worth the moneyread more

I called AAA for a flat tire along a rough part of the highway. Dustin was able to pick me up in…read moreless than an hour of calling! Friendly dude and polite I appreciate the service

A $337.30 tone deaf and upsetting experience this morning, for a 5 mile tow. Sherry is racist,…read moreprice gauges, and makes up payment policies. Maddie does not know her job and simply offers a fake apology. The operator last night was threatening, rude, a liar, and dismissive. $95.00 admin fee, $242.00 tow from Florence to Erlanger, and a 5% processing fee (even though some was paid in cash). The operator towed from a parking lot last night at 1am. While towing, an employee that was parked in an incorrect spot, the operator was threatening, rude, and dismissive. The operator while carrying a gun on his side talked down to an employee who was just trying to gather information and process what was happening. When asking basis questions of how much, where to go, and when can I come pick it up, the operator made comments like, "Get away from the car or I have the right to defend myself." "And this car is mine, until you pay for it." Told the employee it would be $100. Call the customer service this morning and Maddie answers the phone. She does not know what she is allowed and not allowed to do, when offering payment suggestions. Apologies for the operator but is unwilling to discount the outrageous amount of money to compensate for the operator's rudeness. Lastly would not provide the name of the operator to report him for threatening behavior with a firearm. After dealing with an operator and customer service representative, Sherry spoke as the manager on-site to see if grace could be given for the situation at hand. Her idea of grace is waiving a storage fee (the vehicle was there for less than 6 hours) and allowing someone other than the owner of the vehicle to make a payment. She threatens to charge storage if we cannot pay in full today, does not apologize for her operator's behavior, and falsely claims the owner of the vehicle is the only person that can pay for discharging the vehicle, with the owner there giving consent. It is upsetting when you have your car towed for something you know you did wrong. However, Smith Towing had the option to be transparent, polite, knowledgeable, and customer friendly and choose to do the opposite of all 4 qualities. I will be calling the police to ensure all the operators have concealed carry permits and I will be suggesting Jabil/Crane use a different tow truck company in the future. Do not provide this company with another opportunity to treat people's car like a ransom.

very Rude customer service, lost the keys to a car they didn't even tow, they were all clearly on…read morethe same key chain, apparently they "lost" the most expensive one. I would not recommend this place to anyone, they work for the county and do not care about your property. 0/10 I wouldn't even rate them that's how bad they are.