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    New Century Hospice

    5.0 (1 review)

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    5 years ago

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    Brian D.

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    Compassus

    Compassus

    3.3(4 reviews)
    35.0 mi

    Despite the fact that I was one of my dying son's primary caregivers, the director won't even talk…read morewith me about an ongoing family dispute. She had told me that hospice would not get involved because it was a "family matter". I was physically assaulted in front of my son and 10-year-old son (and a police report was filed), so the following DOES apply. I am not a fringe family member; I was directly involved in my son's day-to-day care. I reached out to their corporate compliance division several weeks ago, spoke with someone who promised to get back with me at least by the following week; I never did heard back! I have filed several regulatory complaints but those take time and since my son is already in hospice, we don't know how much time is left My heart is broken and no one seems willing to help. Under 42 CFR § 418.64(d) - Counseling Services and § 418.56(c) - Plan of Care, hospice is required to: Assess the family and caregivers for psychosocial needs related to the patient's terminal illness. Offer counseling and social work interventions to support them in their caregiving role. Help resolve stressors as they affect the patient's care and safety.

    I had a near death experience when I became a patient with Compassus. That was the best day of my…read morelife because a year and two months later I was discharged in good health. I had the best care in the world, best aides, and the very best nurse, Tami Moore Waugh. From the very beginning of this journey she was compassionate, kind, caring, and explained everything so that I could understand it. Whether good or not so good. She kept on top of all my medications and communicated with the doctor if she saw a need for change. She made me feel comfortable with the condition I was in, and would go out of her way to make me more comfortable. Now, praise God, I'm on my own but I miss her terribly. I'm 88 years old so I know it won't be too far off when I may be with Compassus and Tami again. They are fantastic!

    Suncrest Home Health and Hospice

    Suncrest Home Health and Hospice

    5.0(2 reviews)
    33.4 miArboretum, Great Hills

    Suncrest Hospice cared for my 87 year old mother for 2 months recently after a stroke, until she…read morepassed away last week. Suncrest was highly recommended by the stroke rehabilitation hospital my mother was in after her stroke. I can't say enough positive things about Suncrest! Everyone I dealt with, from the registered nurses to the social worker to the chaplain was so kind, competent and professional. They assisted with all of the medical equipment my mother needed at her home, special food (she had a PEG feeding tube in her stomach), and were available 24/7 for any issues or questions. I recommend Suncrest Hospice highly to anyone needing hospice care for a loved one.

    our family is grateful for suncrest hospice. we contacted…read moreseveral hospice agencies when we made the decision and our suncrest team made the choice easy. they handled everything! Lauren collected all the necessary records, was always available to answer questions or address concerns. Lyn, RN, was patient and kind to mom and I as she explained the ways hospice would help with mom's care and comfort. we recieved necessary medical equipment the same day, and when adjustments were needed, it was handled swiftly. Ryan, RN, has a calming presence, we enjoy his visits to check mom's vitals and address any medical needs. Kirsten, our social worker, is cheerful and offers ways to get mom social time and outings that bring joy in this difficult time. Paulette, our chaplain, took time to discuss necessary final arrangements and helped ease mom's mind on her journey. suncrest also blessed us with quite possibly the sweetest person ive ever met, Sarah, our aide, who visits mom several times a week. Sarah bathes mom, brings necessary supplies and brings us coffee and sometimes even breakast! Sarah always brings her smile and a joyful attitude. suncrest has made life a better place during the biggest challenge any of us have faced.

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    Suncrest Home Health and Hospice
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    New Century Hospice - hospice - Updated May 2026

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