1. New Century Hospice

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Marble Falls, TX

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New Century Hospice

5.0 (2 reviews)

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6 years ago

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Sonder Hospice & Palliative Care

Sonder Hospice & Palliative Care

4.5(6 reviews)
33.7 mi

While my father was in Sonder Hospice Care toward the end of his life the staff was very empathetic…read moreand compassionate. They were angels helping usher him our of this life. The entire staff was available to my family as a means of support. We are truly grateful to have had them by our sides as we experienced the loss of a loved one.

Our family used Sonder for 1.5 years up until my husband passed in October 2026. On the day he…read morepassed, Sonder was absent, leaving the family without support. Alerted by the nursing home staff the night before that death was imminent, the on-call Sonder nurse made a decision to recommend holding off until the next day for a visit and hadn't remembered to ask about his vital signs. The family asked her to do so. The Sonder nurse later said that they would be around in the morning - which didn't happen. They never came. I found myself alone without any guidance. Yet, I recognize that Sonder delivered excellent care throughout the years, reaching out when called when he was initially in the hospital and later at home. I do believe the care he received helped extend his life as he was only in the nursing home for less than 2 months at the end. They visited regularly - the nursing staff, the chaplain, and CNAs for personal care - and created solid and mindful relationships. Unlike other hospices they didn't push heavy narcotics on you but provided excellent explanations as to how to use these drugs. Thus it is hard to reconcile the excellent care at home and the unfortunate turn of events at his passing. Perhaps what could be improved are communication styles, staff quality and education, or more nurses. In any event, no family should be left alone at the end.

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Sonder Hospice & Palliative Care
Sonder Hospice & Palliative Care
Sonder Hospice & Palliative Care

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Compassus

Compassus

3.3(4 reviews)
35.0 mi

I've been meaning to write this for more than a year. I hope I don't need their services again…read moreanytime soon, but I'd recommend Hospice Compassus to anyone. Several of their staff members walked us through an incredibly difficult and chaotic time. This was our second time needing hospice and the difference between Hospice Compassus and the other company was night and day. There is never a time when you need help, kindness, compassion and understanding more, than when a loved one is dying. Save yourself the heartache of being abandoned by caregivers. Go to Compassus first.

Despite the fact that I was one of my dying son's primary caregivers, the director won't even talk…read morewith me about an ongoing family dispute. She had told me that hospice would not get involved because it was a "family matter". I was physically assaulted in front of my son and 10-year-old son (and a police report was filed), so the following DOES apply. I am not a fringe family member; I was directly involved in my son's day-to-day care. I reached out to their corporate compliance division several weeks ago, spoke with someone who promised to get back with me at least by the following week; I never did heard back! I have filed several regulatory complaints but those take time and since my son is already in hospice, we don't know how much time is left My heart is broken and no one seems willing to help. Under 42 CFR § 418.64(d) - Counseling Services and § 418.56(c) - Plan of Care, hospice is required to: Assess the family and caregivers for psychosocial needs related to the patient's terminal illness. Offer counseling and social work interventions to support them in their caregiving role. Help resolve stressors as they affect the patient's care and safety.

Suncrest Home Health and Hospice

Suncrest Home Health and Hospice

5.0(3 reviews)
33.3 mi•Arboretum, Great Hills

We were fortunate to find Suncrest Hospice for my husband after his debilitating stroke. Our Care…read moreteam which consisted of Whitney, RN, and Felicia his CNA, and Siera, our social worker were absolutely the best. It was always a high light in our day when they came to the house. They always made me feel better about the care I was giving and were so sweet in the way they cared for my husband. Whitney was my rock and I feel like she has become a beloved member of our family. I was so relieved when she arrived the day my husband passed. She took all of the stress of the situation onto her shoulders and handled it with the love and attention we needed. I would recommend the care team at Suncrest to anyone needing hospice services. The only issue we had was with the supply person, Melissa. For whatever reason she took a dislike to us and refused to supply food for my husband who was on a feeding tube and had to have special supplements. On several occasions he would have had to go with out food for 2 or 3 days if I had not ordered and purchased food myself. At one point, the food she did send us was clotted and no good. When I reported it and asked that more food be sent, she accused me of leaving the food outside in the heat and again procrastinated on sending the replacement. My husband's care team stepped in and stood up for my husband's needs against this obstacle. I can't say how much I appreciate how Whitney, Felicia, and Siera stood behind my husband and I in this difficult time. They really saved the 5 star review in spite of Melissa's shortcomings.

Suncrest Hospice cared for my 87 year old mother for 2 months recently after a stroke, until she…read morepassed away last week. Suncrest was highly recommended by the stroke rehabilitation hospital my mother was in after her stroke. I can't say enough positive things about Suncrest! Everyone I dealt with, from the registered nurses to the social worker to the chaplain was so kind, competent and professional. They assisted with all of the medical equipment my mother needed at her home, special food (she had a PEG feeding tube in her stomach), and were available 24/7 for any issues or questions. I recommend Suncrest Hospice highly to anyone needing hospice care for a loved one.

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Suncrest Home Health and Hospice
Suncrest Home Health and Hospice

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New Century Hospice - hospice - Updated October 2026

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