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New Bern Home Improvements

5.0 (1 review)

Services - New Bern Home Improvements

Bathroom remodeling

Carpenters

Kitchen remodeling

7 More Services

Guest house or ADU construction

Manufactured home construction

Modular home construction

Single-family home construction

New structure construction

Property management

Remodeling

New Bern Home Improvements Photos

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10 years ago

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Buchanan Custom Carpentry - Nothing is prevent water at the top of the door.

Buchanan Custom Carpentry

(1 review)

We hired John "Devon" Buchanan, who goes by Devon, to install French doors and replace sliding…read moreglass doors, which had 2x4s scabbed onto the header of the opening to accommodate the smaller size of the sliding patio door. "Devon" couldn't figure this out, so he forced the new French doors into a hole too small, so we could not shut the doors and secure our home; he beat the new French doors up so much by forcing them into the scabbed hole, they had to be replaced. I am the one who had to take out the beat up doors, for Devon disappeared for almost a week and would not return our calls or texts. When he finally developed a pang of conscience, after our house had a huge tarp covered hole in it for week as it stormed outside, he called and explained that he had been arrested, which seems a frequent occurrence in his life. After he did return and apologize for lying to us via his wife, I pointed out to him the scabbed in 2x4s, which we removed making the hole large enough for the French doors; but, the newly installed doors wouldn't lock, and he had broken a lot of siding, so he asked if he could return the next day to finish up. Of course Devon did not return the next day and we have not heard from him since, because he blocked our number. My wife and I drove to his previous residence but were informed that he had been evicted. We were also told that he had done other customers as he has done us. As an update, we found where Devon lives and he had the nerve to blame us for his incompetence. In addition, he told us he would be at our house to fix all the vinyl siding that he broke, but of course he has not shown up again. I just got on a ladder and there is no J-channel installed on the side or top of the door, so we are having to hire another carpenter to fix Devon's sloppy, irresponsible "work." On top of that, he removed a brace from a down spout to remove vinyl siding and the down spout is, after high winds, falling down. We were informed that he has a substance abuse problems, emphasis on the pluralization, which explains his behavior. A quick Google search will show his various mug shots that substantiate his substance abuse problems. He seems like a nice guy at first, but he is not. Avoid John Devon Buccanan like the plague. Do not let him touch your house. Do not trust him, for he lacks honor, so doesn't care what shape he leaves your house in. We are posting a few pictures of Devon's sloppy work but there are more that show how he put no J-channel on the side of the doors, and other photos that show all the vinyl that he broke, as well as the downspot braces he ripped off and didn't replace, which caused the downspout to fall. We wish we had never met John Devon Bucchanan.

From the owner: Contact us for decks, fences and home renovations. Call or message for a free consultation. Tell us…read morehow you found us for preferred availability.

James L Cayton Associates

James L Cayton Associates

(5 reviews)

Prompt service by a very knowledgeable Rennai tankless water heater. Fixed the problem in under 5…read moreminutes.

We received two bids basically the same but decided to go with cayton based on a neighbor . We…read moregreatly regret that decision and the neighbor agrees now . It has not been a good experience at all. The sales guy Eric V. Has proven not to be honest and reliable . The workers who show up to do the work are awesome and decent people . Our first experience which should have given us a clue,was when we had an appointment for Eric to come over and look at our house and give us a quote. Our appointment was at 10am. I was sitting in the living room and well after 10 am , Darrin called him to see if he got lost ... he proceeded to give Darrin attitude saying he was at our house at 9:45 and we didn't answer the door . So Darrin asked me why I didn't answer and I said because no one knocked on the door . Eric said he couldn't come back until 12:30. We had other plans but we wanted the estimate so we delayed them . Well, we have ring door bell.. so guess what ? He didn't come to our house ( even though clearly he had our address). Darrin called him back to let him know. When he showed up at 1230 he apologized because he went to two houses over instead of ours. That is minor but we just got more of the same after we signed the contract. We ran into problems with Eric and The worst part is the company owner refused to take our call saying he was too busy and whatever Eric says he stands behind, he's " his man". Well I guess we are old fashioned and honesty is important to us . Won't go into details but we are now talking with rinnai corporate about the outstanding issues. Hoping they can help or get involved with the local business . No matter how long you are in business you should care about the truth and doing the job you are paid to do . Sadly cayton has wrung us out on multiple issues. Update : a call with Rinnai customer service revealed that Cayton is not a certified dealer which might explain their lack of knowledge installing the wireless module ( though we were not told that by cayton). If you want a certified dealer , check with Piedmont Gas, has we known that's where we would have gone . But Rinnai Corp is going to take care of us and we don't recommend James l. cayton for anything .

Carolina Home Exteriors

Carolina Home Exteriors

(1 review)

This is one great company. They have now done two jobs for us. They enclosed our screen porch and…read moremost recently replaced all the windows in our house. They take great care in their work. They clean up after each day and store their equipment neatly and out of the way. If there is any problem with the materials or installation they take care of it right away. You can't beat the payment terms either. They ask for a reasonable down payment with the balance due after everything is completed. I have been around a long time and I can say that this is one of the best companies I've ever done business with. Nice people and quality work. I highly recommend Carolina Home Exteriors.

From the owner: With over 30 years of quality home improvement work in New Bern, NC and Eastern North Carolina,…read moreCarolina Home Exteriors, LLC, is the renovation specialist you can trust. We specialize in room additions, sunrooms, solariums and greenhouses. We offer a variety of home exterior installation services as well. We carry a great selection of products including doors, windows and siding, and always welcome your custom designs. Carolina Home Exteriors works primarily on residential and commercial properties to install Screen rooms Vinyl windows Sunrooms Patio and swing doors Retractable awnings Our level of craftsmanship is unrivaled. Every installation is completed with energy-efficiency, security features and easy maintenance in mind. Carolina Home Exteriors wants to ensure every customer is 100% satisfied with the work we perform. Call Carolina Home Exteriors today for a free consultation!

Better Quality Painting - Laundry room

Better Quality Painting

(3 reviews)

I hired Kenneth Jones to paint several rooms in the house. He wanted $1000 up front to cover…read moresupplies. I thought that was odd, but I paid him. He contacted me several days later saying he would finish up the following day and wanted payment in full. I inspected the house and he clearly had several days worth of work to finish, so I told him I would pay him when he's done. He messaged me several times over the next week and a half. Each day telling me he was going to be done the following day. I gave him the same response each time and told him to let me know when he is done and I will pay. He became argumentative and defensive and demanded payment. I ended up paying in full before inspecting the house because of how aggressive he became. I regret that. He did a horrible job. Very sloppy work. I had to touch up multiple areas and it still looks bad. Do not hire this guy. Total hack.

I hired Kenneth Jones Better Quality Painting to paint my empty house prior to moving in. The…read morefloors were to be replaced so the company did not have to worry about getting paint on the floors with the exception of two rooms. He had three weeks to get the job completed. Pictures speak a thousand words. I asked him to come back and put second coats on several walls, ceilings, and woodwork, some of which never received a first coat of paint in places. He became defensive, did not show up when he said he would, and when he did show up, his helper painted flat paint on the woodwork which he hastily covered up, and he painted a few walls at eye level, telling me the paint wasn't dry yet when I pointed out areas that were still deficient. I gave up, thinking my only recourse is a Yelp review and small claims court (I paid $4200.00 for the work). It is so disappointing to want to move into your freshly painted new home only to find that you have been duped. Now I am stuck painting and waiting to move in, with a bad taste in my mouth.

New Bern Home Improvements - contractors - Updated May 2026

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