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    New Age Movers HTX

    3.8 (21 reviews)
    Closed • 8:00 am - 4:00 pm

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    Response time

    6 hours

    Response rate

    100%

    Services - New Age Movers HTX

    In-state moving

    Out-of-state moving

    Maid services

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    Reviews With Photos

    This is how my storage was packed.

    I was extremely disappointed in this company. I originally found them on Groupon but realized it was a better deal to book directly. I explained that I was moving a fully furnished three-bedroom home. The assistant suggested I book three hours, but I mentioned my last move from a similar three-bedroom home took four hours. A grown man and two teenagers showed up. I noticed they were taking one box at a time, and it ended up taking over four hours for them to move only three-quarters of my home. They were moving my items from my home to a storage unit. They told me another truck was coming and went to my storage unit without me while I waited for the second truck that never showed up. Below is a photo of how they packed my storage unit. Another truck came the next day, two hours late. I told them I had plans and needed to be done by a specific time. They agreed that the way my storage had been packed was awful. They ended up leaving and agreed to come back on Sunday at 10 a.m., but again, they arrived almost two hours late. These two movers were able to get the rest of the items from my home, but when they arrived at the storage unit, they only took out a few items to reorganize before putting everything back in. Due to the poor packing by the first movers, I had to get an additional storage unit. The movers on Sunday even said what the first movers did was terrible. They also removed parts from my furniture and didn't reassemble them. The original movers on Friday didn't wrap any of my items. Although Robert and his brother did a good job on Sunday, they did not rectify the situation caused by the first movers and instead blamed me rather than making it right. I was charged full price for both sets of movers and spent almost $1,000 on moving services. I have never been so disappointed with a moving company. I will now have to hire additional movers to reorganize my storage unit so that all of my items will fit--something a 10x20 storage unit should have easily accommodated. They also told me that for a three-bedroom home, I should have booked a day to a day and a half of moving time. This is ridiculous, as my home was a townhome. Please DO NOT use these movers unless you want to waste your money.

    This is my TV!!
    Kimberly T.

    I wish I had a 0!!! these ppl just tore my shit up!!! first they dropped a lot of my stuff breaking it!!! then they busted my television and refuse to pay saying it was supposed to be in a box!! well if it was supposed to be in a box and this is your protocol why in the hell did your movers move it!! Take it out of their pay not mine. But you see they thought it was probably an old TV and I had just bought it a couple years ago. Probably dont have any money to replace it and probably dont have any insurance. PLEASE CHECK THEIR INSURANCE BEFORE BOOKING. MAN UP JUST MAN UP AND PAY WHAT YOU BROKE UP!!

    Desk #2

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    4 months ago

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    11 months ago

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    7 months ago

    The three gentlemen followed my instructions on being very careful with my items. Very professional and finished on a timely fashion.

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    5 months ago

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    New Age Movers H.

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    1 year ago

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    7 months ago

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    1 year ago

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    2 years ago

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    3 years ago

    Excellent service for a great price. Highly recommend for anyone looking for a quality service.

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    3 years ago

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    3 years ago

    Communication is amazing! Got an response from them very quickly and scheduling was very easy

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    3 years ago

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    3 years ago

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    2 years ago

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    2 years ago

    They were great. Managed our move from two seperate locations to a new location on a Friday afternoon, quickly and smoothly.

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    3 years ago

    Fast, reliable, and did a great job moving us into our new apartment. We would definitely use them again in the future!

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    3 years ago

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    3 years ago

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    3 years ago

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    Thank you we gladly appreciate giving us a chance

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    Review Highlights - New Age Movers HTX

    “Their hourly rates were VERY reasonable and affordable.”

    Mentioned in 2 reviews

    Read more highlights

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    Expensive, not forthcoming on details. You have to ask them every detail…read more Must leave a non-refundable deposit. Added hour for travel and fuel cost is a percentage of the total move if you can believe it!

    Updated Review - June 2026…read more I am updating my previous five-star review from August 2025 because my experience on June 19, 2026 was dramatically different. As a widow and parent of a medically fragile daughter, I chose this company specifically because of the excellent service I received last year. This time, the crew worked for approximately five hours with no complaints. The lead driver performed a walkthrough, used my bathroom, and the team packed and loaded belongings without raising any concerns about the condition of the home. Everything changed when it came time to move our stacked washer and dryer unit (329 lbs). Suddenly, the lead driver claimed the apartment was so filthy it was making him sick and they could no longer continue. This was the first time any issue was mentioned. Two days prior, maintenance workers had been in the same apartment and specifically commented on how clean it was. I was left with furniture, beds, and belongings still in the old apartment while the crew stopped for about an hour before disappearing. I had to scramble to figure out what happened to my possessions. Since arriving at the new place, we have also discovered multiple damaged items (couch, end table, broken patio chair, etc.) that were not damaged prior to the move. This experience was incredibly stressful and disappointing. I have no problem leaving glowing feedback when a company performs well -- I did so previously. Unfortunately, this move fell far short of the professional service I expected and paid for. I would not recommend or use this company again. And they still charged me $825 for half a move. --------------- Previous review from August 2025: I cannot say enough nice things about Ethan, Patrick and Chrisean who helped me and my daughter move. We could NOT have done it without them. That's the truth. They were the nicest guys and so efficient. I just unpacked all the china they packed for me and I'm amazed at how quickly they were able to do that and with such care and precision. I will only ever use this company for my moving needs. That's the truth. Services Senior moving, Local moving, Moving-related packing, Oversized-item moving

    Man With A Truck Movers and Packers

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    (21 reviews)

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    There were red flags I ignored and shouldn't have. We called twice and got two different rates…read morewithin the same day. 100/hr cash 120/hr card first rate we received, these rates hiked up to 135 cash 175 card. We did a video call so they can give an estimate, we never received an estimate. The movers came to pack move and unpack. They didn't know they were supposed to be packing/unpacking. I had to call and confirm instead of them. They left my front door wide open and never turned the gate back on so if I hadn't gone back for cleaning supplies my door would've been left open over night. When I told the only guy who spoke English he said "I wasn't the last one out" no apologies just a lazy answer. They never unpacked properly. I started unpacking the kitchen, so they had an idea of where things went. They didn't try, they just unpacked random stuff and threw it in places. Appliances were disassembled which could have easily been put together. My cake stand was in two thrown on the counter top with a box over the glass in an unsafe manner. They said they were scheduled to come back tomorrow and when I called to complain about how the place left they said the job was done and I should've said something before they left. I told them they should leave instead of waiting for me to return after picking up my daughter they told me had to pay. Which understood I'll pay for the day, but the packing job was not done. These are scammers. It's been a long time since I dealt with a business like this but this one beware.

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    Woodlands Moving and Storage

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    New Age Movers HTX - movers - Updated September 2026

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