Chay'os isn't what it used to be anymore. The workers don't want to work and they're always cutting corners to get orders out quick. The prices have gone up which is understandable but the portions have gone down as well. The owners need to get back into overseeing the business again. Chay'os ya no es lo que solía ser. Los trabajadores no quieren trabajar y siempre están tomando atajos para sacar los pedidos rápidamente. Los precios han subido, lo cual es comprensible, pero las porciones también han bajado. Los propietarios necesitan volver a supervisar el negocio de nuevo. read more

Rude customer service , and fresas con crema are over priced ($10.50) there was nearly any strawberries in the cup the whip on top covers most of the strawberries and they were sour . The jugo mix was good and the agua Fresca was good . La cajera era Muy Grocera, y las fresas con crema son demasiado caras ($10.50 ) casi no había fresas en el baso y estaban agrias. La mezcla de jugo,el agua de pepino y chayada estaban bien. read more

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Double check bank account after paying with your card. They overcharged me $60. Ordered medium elote en vaso and a small tosti elote that came out to $14.73. Bank transaction shows they charged me $75.72. Hassle trying to have them refund my money, so bank dispute is the solution. read more

Stopped in here with my friends and it's awesome to have such good authentic Mexican/American desserts available so close to GCU! All of the workers were really nice and I didn't feel judged for trying to speak to them in Spanish. The banana split and milkshakes were really good! I would go for the banana split over the milkshake. The banana split comes with chocolate wafers and syrup over whipped cream and sprinkles, all for $8.50. They only do cash tips, sadly. I feel bad that I wasn't able to give them a tip because they were all working hard and deserved it. read more

Neveria Chay'os - Banana split, chocolate milkshake in the back - Juice Bars & Smoothies Near Me - Phoenix, Arizona

Es una lástima que traten a la gente tan mal se equivocaron en mi orden y me querían hacer pagar Otra vez por mi orden cuando yo ya le había pagado , pregunté hablar con la supervisora y con una cara muy arrogante mientras masticaba algo dijo no no se puede. No me costaba pagar pero la forma en que me trataron después de qué yo no me equivoqué fue lo que me hizo discutir con ella porque lo dijo de una forma muy muy muy sarcástica y uno sabe la diferencia de cuándo es un negocio profesional o un trabajador profesional y ellos se portó como estuviera en su casa. lástima para los dueños que trabajaron tan duro para tener este negocio y que tengan la gente al frente que no sabe tratar a los clientes. No vuelvo a ir! read more

Fresas con crema is what I ordered but I got fresas con leche cause is was so watered down. the strawberry pieces were very small. I ended up throwing them away. Waste of money and time smh. read more

What a horrible attitude! The orange juice and coconut were great but just the staff was rude and unfriendly.

walking in the business looks fine ! it was a bit busy so I only came in for a ice cream cone 1 scoop and the lady who attended me had a lack of professionalism was on her phone while attending and also gave a rude attitude when I gave her a respectful attitude . So I proceeded to sit down and wait and they gave me a receipt with no number so I was just there waiting and then everyone else was getting there stuff but me and even the people after me got there order and the lady who attended me got off her shift and just laughed and smirked while walking out I proceeded to wait 30 mins . Then made a complaint unbelievable. read more

Overall: This place is like a Mexican junk food store haha. Price: Tt's decent. Tip: They do charge 50 cents for using a card if it's under $10. I have been here about a few times now. Although I stand out a lot since I'm probably the only Asian that comes by to their store haha. But Each time I come here I order their Mango Vase or Vaso de Mango cause I love mangos with Mexican spices, seasonings, and chamoy in it. It's $6 for a regular size up or $7 for a large. I normally get the regular one since that's already a lot of mango slices in one cup. They really pack it in too which is awesome and worth the price. They have a huge variety of choices of fruit snacks, drinks, and ice cream. They also have chips where they can put in like cheese and other type of things in it. This is like a typical Mexican store with Mexican music playing and it seems like most families come here with their children. It's definitely a place to check out if you like fruits, or Mexican Frescas, and ice cream. I don't mind standing out in a different environment when it comes to food haha. read more

The chair lady is very fast they have a lot of people she is always yelling but because they have a lot of people but they all work together read more

Neveria Chay'os - Menu - Juice Bars & Smoothies Near Me - Phoenix, Arizona

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I was hoping to find a spot that makes the original raspados. (Cimarronas) is what we grew up calling them. Chayo's is very busy but they move folks right along. Folks were ordering things I've never seen before, and whatever they were, it was plentiful. I ordered the pineapple and strawberry raspado. My husband ordered mango and pineapple raspado. They looked beautiful. To me the fruit tasted and looked like it wasn't fresh but out of a can and strawberry tasted like the frozen ones that come in a carton. Over bearing sweet. The only fruit that was fresh was the mango. Which was diced in small pieces. We were both very disappointed. We won't be returning. read more

They are really polite and work really fast. I come here all the time and love everything on the menu. read more

Neveria Chay'os - Coco con fruta - Juice Bars & Smoothies Near Me - Phoenix, Arizona

They use real nacho cheese. Which most places use fake cheese.youre able to taste the difference. I am delighted to have found out about this place. The variety of ice creams surprises me since it had lot of selections to choose from. We also had the mangopassion. It is beyond what we expected. Definitely coming back to this place read more

I'm a regular here at Chayos they are simply amazing the staff is always friendly not to mention their fast service. Not a single complaint everything is delicious if you haven't tried them it's a must. read more

Neveria Chay'os - Raspado de fresa - Juice Bars & Smoothies Near Me - Phoenix, Arizona

Just horrible service when they are nearing closing time, i can tell by other reviews that they have received the same treatment as me and my family did tonight, management should really look into their staff, lost a customer right here read more

Amazing food and super friendly staff! The chococoffee isn't favorite item paired with a tostielote it's family owned and Hispanic ran!

New expanded space is clean and big. They have amazing snacks for salty and sweet palates. Traditional favorites and signature creations. The fruit is fresh and everything is handmade. Excellent service as well! read more

Neveria Chay'os - Elote/corn on the cob - Juice Bars & Smoothies Near Me - Phoenix, Arizona

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Very good place! i recommend the fresi-nieve. and with ice cream of your choice! very good mexican restaurant for deserts and just a good time! read more

too many things that are so good I have had almost everything nothing g is a disappointment if you like milk shake thus is the place they have twenty flavors so good read more

Everything that I've tried is delicious and they don't skimp on anything. I love that I found this place, unfortunately they don't have too many in north Phoenix so anytime I head south and stop at the one on 35th. Sometimes the owner is there and is always so helpful and friendly. The plus side is they use authentic ingredients, not like some other places that you the cheaper stuff or corn out of a can! Yuk. Can't wait to go back! read more

This place is so good. You know the pictures of the Mexican junk food you see on Instagram, well this is where you get them. They are always busy but are pretty fast considering all the people they have coming in. They use to be a small little suite, but they expanded. It's a great place to snack on good stuff. read more

Slow service on a slow hour. It took 40 min to get our coco locos. Food is good but service just sucks.

Never going back due to the terrible customer service!!!Chayos has been a place I would always go to since they opened their second location there. I was glad they were getting the recognition they deserved. Though as of late, their customer service has been getting worse. I went late one night, 20 minutes before they closed. Now I know the employees were probably looking forward to going home (I've worked in the fast food industry before I understand). Keeping that in mind, they should still be friendly to the customers that come in while their sign reads "open". From the moment I walked through the door and I bumped into a guy cleaning around the entrance and I said "hi", no reply. I let that slide and moved to the counter where various workers were cleaning (one was cleaning around the cash register). They all saw me but no one said anything or greeted me. It took them about 4 minutes for someone to even acknowledge me. When a lady did she had an attitude, that should have been a sign to walk away and leave the place, but I had already made the trip. I only ask for two thing that didn't take much to make but every time I talked the lady would just sigh and look somewhere else. She didn't even take notes when I asked her not to put chili powder on an item and when asked her if she would please give me the cream/ milk of the other item on a separate cup instead of putting in the to go box (since it always overflows and spills). From there I waited a while for my order. While I was waiting more customers came in and I could tell they also felt uncomfortable ordering due to the same treatment I received. When I finally got my order I realized that none of the specifications I had asked for were met. When I told them I had requested the cream aside, they told me that's how they made it, with everything mixed together. Not surprising at all when I got home I noticed my whole car seat was wet and stained from the cream that spilled (this is the reason why I always ask for the cream on a separate closed cup). At the end, the my items weren't even all well made and missing a lot of ingredients. After that experience I have decided to never go there every again. There are many other shops like this one popping up all over town and I rather drive a bit more to go try those than deal with the horrible customer service at Chayos. read more

everytime i use to go they never gave me fresh strawberries for fresas con crema and the vaso de elote tasted nasty too salty

Very pleased with the service and food. They get your name when you order and they bring out the stuff to you. The place it self is a little small there is not much space to sit. But the food makes up for it. The pricing is not bad at all for what you get. Good place to come and get some Mexican treats. I will be going back to try out the rest of their stuff. read more

This is a cool spot if you're craving Mexican desserts and fruits! Of course it's very busy, but the food is fresh and the staff is friendly. Prices are reasonable. Definitely a go to if you want authentic Mexican junk food lol. So yum!! read more

Love this place! I've been coming here since high school and it's always been the best place to sit down with friends and just grab a snack.

This place is super clean, friendly and they always make an extra effort to get your order just the way you like it!

I have been to Neveria Chayos several times before and each time, my family and I are satisfied with the service and food. They keep all areas clean and organized. The workers are friendly and joke around with the customers, and not in a bad way. The lines are typically long but move quickly and take your order even before you reach the front of the line. They also offer a large variety of options from salty to sweet desserts, so there really is something for anyone. The workers get our orders right every time and it shows they make an effort to do so and ask specific questions regarding the food item you choose in case you don't want something that is put in it. They also put in an effort by remembering your name. For the things they serve, they have things that you may have heard of, but also new things that you can try. I will definitely be coming again. read more

The food is delicious and have a variety of different things but I asked for a horchata drink and they served me the bottom residue of the drink and tasted very sandy also they had no people and waited a while to get out food the girls where just talking in the back read more

Great place with people that always have smiles on their faces. Great and interesting choices to choose from. The Tosti Elotes and Mangotones are my go to's! read more

Neveria Chayos has an amazing staff, they are very nice and things are organized. Been here several times never had a bad experience with the food. Tables are always clean, floors are clean. Workers are never rude in anyway. I went wanting something that was not on the menu and they still made it. I've gone to places where workers tell you they do not make it and this place made it work. Most of the time there is a long line and at other places you'd have to wait t a while, at Chayos if there is a long line they'll take your order, you'll wait in line to pay and by the time you've paid its just a few minuets of a wait to get your order. they try to get things out quickly. read more