When every other RV place in town is to busy to even take a look at your RV problem. Cesar and Nic…read morecame to save the day. They fixed a loose mounting bracket within minutes and charged us a fair price for it

Jordan and the crew are the epitome of customer service and professionalism. I took my rig to…read moreupgrade to lithium battery and other necessary upgrades for that, including proper charger for lithium battery as it previously had AGM. Also needed was DC to DC charger. While doing those installs, Jordan found a dangerous wiring addition from previous owner, connecting the hot 120wire to DC negative terminal of fuse panel. It was blackened and he was surprised it hadn't caught fire. There were other issues and he spent 10 extra hours fixing all those and did not bill for them. It is obvious that he cares very much for his customers and their safety. When I picked it up, he went over all his work with extensive detail and instructions on the new equipment. He walked me thru downloading the apps to monitor the new lithium battery and DC to DC charger. I would definitely trust him and his crew with anything I may need in the future.

After an exhaustive search to find a shop that could repair and do a 3-stage paint job on the…read morebumper of my son's car...(trust me, I called several places, no one had time to do it) - I found out about Roy at Welcomes auto body in Minden, I called, and he not only did a great job, it looks beautiful AND he did it in 1 day! Thank you Roy for the great & fast service!

This guy Roy is so unprofessional ,I received a quote to restore my paint and body work on a 1975…read moreCamaro ... transported the car to his shop where it sat for 2 months on calls no apologies on work done just made a B S story he tried to start the job several times , Wasted my time **!!??

Called today for service, and he gave us so so much advice! We were able to fix temporarily to get…read moreus home.

Not only were they prompt, they diagnosed our problem immediately, fixed it right on the spot. The…read moreRV mechanic sent was so friendly and we had heat again. Thank you so much!

Made an appointment via website. Checked in by appointment. They completed service in 10 days…read more Picked up via appointment. Very friendly and professional. We are a loyal customer. Prices are reasonable for RV service.

These folks are fantastic. Family run business that takes the intimidation out of RV ownership and…read morerepair. They take the time to work with you and make sure you're comfortable with every step. They are more than fairly priced and go out of their way to ensure the work is done well. Excellent place, one of a kind. 2024 Update: Danny and Samantha have since taken over the business from the parents, and I can say the service and reliability has only somehow gotten better. They are kind, attentive, fair, and honest. Even if I moved out of the area, this is the only place I will ever take an RV. May their business live long and prosper- businesses like this deserve to.

Well, driving our diesel pusher motorhome on our first leg of our journey from Acton to Bishop our…read moreAC went from cold to warm about 1/2 way through the desert. I smelled a slight odor similar to truck brakes that have been used too much down hill. I assumed everything was okay because no lights came on and no gauge indications had changed. The only thing different was it was very warm in the cabin. Our final destination was Idaho. We pulled in to Bishop and backed the Motorhome in our friends driveway then shut off the motor. AND THEN... Smoke came billowing from the back of the rig... OH CRAP was our only thought. After taking some fire prevention actions, the serpentine belt that turns pulleys for the alternator, water pump, and, yes, the AC, melted off and fell to the ground. That was Monday June 10, 2019. I spent Tuesday hunting down everyone in Bishop qualified and able to work on diesel engines and replace an AC compressor. That netted me ONE business, namely Britts Diesel. They have an excellent reputation in town, however, they could not fit me in for two weeks. I don't have two weeks of my life to just sit around waiting to get an AC compressor replaced. Britts Diesel said I would have to get my rig towed to them. Turns out the closest tow truck that can haul a 43' diesel pusher is in Gardnerville which is about 180 miles away. The cost was $300.00 an hour port to port. WOW!! So I called GUIDED TRUCK AND REPAIR in Gardnerville Nevada... This turned out to be the best call I have EVER made regarding ANY BUSINESS transaction... EVER!!! Kory basically dropped everything for us because he knew we were 100% stranded. He had two weeks worth of work in front of him also. However, he had pity on us because of our situation and because we live in our motorhome. We ended up having the motorhome towed all the way to Gardnerville and to GUIDED TRUCK AND REPAIR. This for same price as it would have cost for the tow truck to come from Gardnerville to get us, tow us only a few miles to Britts Diesel in Bishop, and then return to his home town of Gardnerville. Kory at GUIDED TRUCK AND REPAIR was so incredibly professional, so polite, so respectful, so accommodating, and every other compliment you can give a person in customer service. Kory was truly a blessing in many ways including an excellent mechanic. The rest of the details really don't matter for this Yelp review. However, for the "take away" of this real life experience, please know how much this customer truly appreciates Kory and the entire crew at GUIDED TRUCK AND REPAIR in Gardnerville Nevada. They are beyond amazing and professional and polite genuine GOOD PEOPLE!!!!! THANK YOU, Kory, April, and Becky!!! Thank you!!!

We had some sort of a leak in our new motorhome. Normally, we take it to Cummins in Sparks for…read moreservice and repairs (an hour drive). But we found Guided Truck on a web search and decided to give them a call. These people are amazing! Corey immediately took the time to search for the leak. At first we thought it was hydraulic, but since it wasn't leaking when we brought it to them, it was hard to identify where it was coming from. Corey did find a coolant leak, then a small hydronic leak. Later, Corey offered to come to our house and look at where it leaked on our garage floor. He confirmed the large leak was coolant. Corey ordered our parts, and set us up with another appointment. I can't say enough about everyone at this shop...From the owners, Paul and April, to Corey and the other mechanics. These folks are honest, reliable and reasonable. When we brought it in for the coolant leak repair, it was done quickly and we were able to pick up our motorhome later that day. While there, I asked them if they would bolt a hitch onto our Jeep, and they did that for us too. It is so rare to find a business like this. They've earned our trust. These guys are very impressive!!

I had this one owner business out to my house this winter. First time he was great. On time, fixed…read moreproblem and did an overview of other work and possible damages on my RV... However, the 2nd and 3rd time he was 2 hours late, always blaming having to take care of a child, traffic, weather, another job or what not. I mean over 2 hours or more. He really only wants to work only on big money projects. Not little things. He also wanted to work in the dark on my RV in the cold. I did not think that was a good idea, so after a couple more long waits and re-scheduled appts. I never heard from him again. The guy knows his stuff but is a little arrogant and puts little jobs on the back burners or wants to work late at night.

Tor was a blessing! My trailer was in the care of renters in at Sugar Pine Pt. (130 miles from…read moreme). They called complaining of a propane leak much to my dismay. After countless calls to establishments in the area, Tor's vmail message set my expectations for communicating with him. The first thing he said after my explanation was "turn off the gas." The only person that considers safety over money. He clearly outlined availability, potential cause, and expected effort. He connected with my renter and even advised us when his ETA was impacted by traffic, while on the way (over an hour drive). His professionalism aided in my ability to provide golden service to my customer and probably saved their vacation. Although I was not present I was made aware of everything along the way through text messages after the initial phone call. As a courtesy he even pointed out an additional repair that would probably be necessary in the near future and suggested it was something I could do myself. I'm eternally grateful. If I lived in that area he would have earned my exclusive patronage. Sincerely!

We had the best experience buying our new Opus 17 here. Mark Malcom was so helpful, showing us all…read moresorts or rvs until we decided exactly what we wanted. When we came up to pick it up he even got us a place to stay at the Atlantis. Scott in finance made everything very easy and explained all our options well. Justin was who did our walk around, and he was excellent at knowing all the little nuances of our rv. Super nice kid! We even got to meet the owner Austin and talk about snowboarding. All around a great experience with some really nice people. We love our new rv and couldn't recommend these people more!

You can't fault a dealer for bad RV manufacturing, but you can fault them when they say they fixed…read moreit, but in fact did nothing. Basically, if you're interested in the brands they are selling, then you can come here to buy an RV. Afterwords I'd just immediately find somewhere else for service, which sort of defeats the purpose but this place is the worst. They fixed none of the warranty issues in the first place and now we're outside our first year and they won't take responsibility for the additional issues caused by not fixing the warranty issues in the first place.

We needed a trailer hitch installed on our Subaru. Called…read morefor a price and then scheduled the installation. He installed it quickly and for a good cost. Excellent! We will be back for some new tires.

Nick was very informative and responded quickly to my suspension questions. Very easy to…read morecommunicate with. Work was completed with no costly surprises. He also went out of the way to drop off my vehicle at my residence while he was in town. I have already referred him to one person and will again. Thanks Nick!

We had the pleasure of working with Chris in December 2024, and we cannot recommend him highly…read moreenough. We first met Chris while he was working on a renovation project in our neighborhood. Chris showed exceptional expertise and attention to detail from the very beginning. When he reviewed the specifications for our new light fixtures (already ordered but not delivered), he quickly identified that they wouldn't fit our sloped ceiling. Thanks to his sharp observation, we were able to stop the shipment immediately, saving us significant time, effort, and expense. Despite the busy holiday season, Chris scheduled our installation for December 20th, one of the last working days for many people. He and his team arrived right on time--7 a.m. sharp--and completed the job within the estimated time and budget. The quality of the work was outstanding, and his team was efficient, tidy, and respectful throughout. Before hiring Chris, we sought quotes from three other electricians. None of them identified the issue with our fixtures, and their quotes were either unreasonable or came with long delays. Chris stood out for his professionalism, honesty, and clear communication. We are very happy with the results and will undoubtedly turn to Chris for any future electrical needs. He is a true professional and a pleasure to work with. Helen & John Reno

I needed a estimate for a electrical project, left several messages to call back, No anwser, must…read morebe out of business