Called today for service, and he gave us so so much advice! We were able to fix temporarily to get…read moreus home.

Not only were they prompt, they diagnosed our problem immediately, fixed it right on the spot. The…read moreRV mechanic sent was so friendly and we had heat again. Thank you so much!

One of my clients referred me to John for a repair on my 18 year old Suburban water heater. He was…read moreeasy to get in touch with and came out the next morning. He knew what was wrong with it when I first called. He showed up on time and had the part I needed on the truck. He was done in about 15 minutes. He also noticed a problem with my awning which I couldn't fix right away, but he secured it so it wouldn't be damaged any further. What a valuable service at a fair price. Only regret is that I can't give him more than five stars.

John is a world class expert on RV refrigerators. He's a nice guy and was patient enough to talk me…read morethrough repairs on my refrig. I'm sure he can fix anything.

Pat is a complete asshole. He is an angry man who has no empathy for other people. I was in…read moredesperate need of someone to get my slide out retracted on my motorhome in my driveway to meet my daughter for vacation. The slide out was stuck out and wouldn't close. On The Spot Mobile (Pat) did show up at my house as promised. But then refused to help me out when he found out I had started to trouble shoot the issue earlier in the day before I called him. He became a complete jerk and started yelling at me. It didn't matter how nice I was to him. I was literally begging him to help and even offered to pay him extra. I had not even done anything to the motorhome except start to remove some trim to get to the slide motors. He stormed out of my driveway. After contacting other mobile RV repair services, they confirmed he is a jerk. Do Not Use!

This guy made me drive to Gardnerville for an rv repair and canceled on the way there. Don't waste…read moreyour time, i don't think he is even licensed.

I wish I could give 10 STARS! I cannot begin to show my appreciation to JD RV!!! We purchased a…read morebrand new 35-foot class A diesel pusher from a "show" in Sparks. The "dealership" representing the show promised us that everything that we noticed on the day of the sale was covered under warranty. Well, here it is 3 years later, No warranty coverage for anything, no extended warranty coverage. Nothing. Decided to take it to JD RV. They Fixed EVERYTHING!!!! Yes, RVs are very expensive. This is just the way it is. But with that being said, they were MORE than fair, stayed in contact with us almost 3 to 4 times a week, and were finished in less than 3 weeks. They also did a complete walk through on our motorhome and showed us how to work everything!! This is the only place to take your RV in all of northern Nevada!!! Thank you all so much Jordan and Derek!

Very professional. Worked well with the insurance company. Stayed in communication with us. Did…read moreexcellent work. Very pleased with JD RV .

These folks are fantastic. Family run business that takes the intimidation out of RV ownership and…read morerepair. They take the time to work with you and make sure you're comfortable with every step. They are more than fairly priced and go out of their way to ensure the work is done well. Excellent place, one of a kind. 2024 Update: Danny and Samantha have since taken over the business from the parents, and I can say the service and reliability has only somehow gotten better. They are kind, attentive, fair, and honest. Even if I moved out of the area, this is the only place I will ever take an RV. May their business live long and prosper- businesses like this deserve to.

Made an appointment via website. Checked in by appointment. They completed service in 10 days…read more Picked up via appointment. Very friendly and professional. We are a loyal customer. Prices are reasonable for RV service.

Had what I thought was a problem and called. He requested…read morepictures and half of payment up front! And this is without meeting in person! Sorry I am old school

Matt came and winterized our rv and was very nice and professional thank you Matt we will be…read morecalling him again next year

Five Stars for Miles, the Sprinter Whisperer…read more If your van has ever thrown a tantrum--or worse, silently sulked in the driveway while your travel dreams wither--Miles is the person you want on speed dial. I've found myself in more than a few tight spots thanks to my Victron system deciding it had "better things to do" than function properly. After sitting idle too long, my van's home battery system was beyond sluggish, and solar alone couldn't revive it. Enter Miles, equal parts wizard, mechanic, and patient professor. Not only has he helped me more than once by troubleshooting and fixing the issue (quickly and thoroughly), he also did something radical: he taught me how to understand my system and diagnose issues myself. That's right--he basically made himself obsolete. What kind of saint does that? Miles is responsive, incredibly capable, and checks in after the job is done to make sure everything's holding. He works diligently, explains things clearly (even to a non-techy), and makes you feel both smarter and more empowered about your rig. I am so grateful to have found him--and if you have a van that needs care, patience, and know-how, Miles is your guy. Just don't be surprised if you leave your appointment feeling like a newly-minted van electrical systems apprentice.

Miles was amazing, honest and fair and gives you on going updates. So you're not left wondering…read more Our trailer had a broken spring and axel had shifted, we made it to our campsite. We called Miles and he came out the next morning to evaluate what happened and measured for new parts. He gave us a timeline and what to expect on getting it fixed. He was spot on and our trailer is fixed in a timely fashion. Miles also informed us of some things to have looked at when we return home to keep our trailer in good working order. THANK YOU MILES FOR THE AMAZING SERVICE

A story: Coming out of Lake Tahoe heading down the 89 Monitor Pass (some of the most beautiful…read moreviews) about 3/4 of the way down we start losing brakes. Both brake pedal and emergency brake pedal were floored...nothing. We are in first gear. Smoke is billowing out from the brakes Fluid boiling. Still not stopping. Fuck. Decision time. 1. Cross over and run her into the mountain to stop her or 2. Gather the girls, jump out and let her go over the side. I try the first option and she finally stopped. Disaster averted. We hug, we cry, we shake and walk it off. About an hour later a CHP pulls up and radios AAA for us (no service up there). He waits with us and keeps us safe (thank you @chp) 2 hours later the rig shows up and tows us to Bob's in Garnerville, NV. We sleep there and wake up to a new day. Inspection time. Back brakes survived, front brakes are torched. Nothing salvageable. Bob (the owner) and Gerry (the mechanic) are right on it. Coffee offered, lets us use his truck to get the girls some shopping therapy. Gerry is the nicest guy you ever want to meet. Walks me through the steps, brags about his Snap On tools (suuuper jealous!) and we share stories. Stories are what life is all about. That is all we have is our stories. We sit around campfires and living rooms and sometimes, if you're lucky, RV repair shops in remote places and share them with other people who are more like you than different. These are the adventures of life that I am passing on and getting a few more in for myself. What seems uncomfortable to us is everyday for them. Gerry shared a story of a family from Europe who lost a wheel bearing traveling in their modified WW2 era Mercedes ambulance that they had shipped to Argentina and drove all the way to Canada! They were here for two weeks camping out on property waiting for the part to come from Europe. Every night the chairs would come out, a propane fire pit would be set up, BBQ grilling and making the best out of situation you have no control over. No hotels, just living out of their rig on property. Making stories. Living. For us, we will be back on the road in a few hours, a day behind "our schedule", Ol' Bessie will have some new brakes (and I threw in a new U Joint for good measure) and we all will be richer for the experience. So, if you are ever in need of service or some parts or just a conversation with good people stop by Bob's and say hi. If you happen to break down within a hundred miles of here INSIST on getting towed here. If your story is in the middle of the night like ours was, he even leaves out a 30 amp cord and a water hookup to so you feel a bit safer and taken care of til morning. Thank you to everyone at Bob's. You gave us some great stories to share around the next fire.

Hats off to this fine repair facility. I recently found myself stranded about 45 miles from their…read moreshop, and arranged a tow. I spoke with them by phone, told them what I needed repaired, and gave them the information on my vehicle. I wouldn't be able to get there by closing, and they offered electrical hookup if I needed it since I would be spending the night in my rig. Their first tech was there at 7:30 the next morning, and soon started work on my vehicle. They had pre-ordered the part, and thanks to their rapid and skilled help I was soon on my way. Their pricing was extremely fair, and their quick service, knowing I was on vacation, was greatly appreciated. Thanks again to all of them that helped save my vacation!

Prompt response with no games. Work completed when promised and on site…read more When I need further service for my trailer, I'll be calling him back.

We live in Gardnerville. We own an Entegra Coach. It's very difficult to find anyone in our area…read morequalified to work on Aquahot systems. I contacted Alvin at Happy Kamper. He is a certified Aquahot technician. He agreed to make the trip to Gardnerville to service our Aquahot. I found him to be extremely knowledgeable, professional and courteous. He did a nice clean job. He definitely knows pretty much anything RV related. Super nice guy! Highly recommend!!