I HAVE AN UPDATE........After I posted my review, I heard from the operations manager from Nevada Heating. He seemed to be a pretty good guy! After some debate, he did agree to refund the $99.00 charged for the service call, so he did try to do the right thing. He explained that because the house is old, it is their recommendation that air ducts be updated. Well, I know that.....There are a lot of things that need to be updated in a 55 year old house, which we are in the process of doing; however, the immediate concern was that one room was not getting air. I never did get any explanation as to why their service tech was not able to correctly diagnose the immediate problem! But, I am happy I got the $99.00 returned! read more

STICKER SHOCK Quoted $718 MORE than I actually paid with another company. Home Depot sent this company to give us a quote on replacing a hot water heater. They were prompt to come out within a few days, but that was the best part. After inspecting the situation, the young man sat down with me to do the quote. I started getting a sense it was not going to go well when he insisted on additions that I knew were not needed. Example, a leak alarm ($25) for the pan (not required by code and I already had a leak alarm on the floor: Installation ($100 more than many other companies): $45 for separate galvanized fittings (not charged by another company): $35 for a water pan ($22 at Home Depot). A separate $100 charge due to galvanized piping, which he stated will not be warranted to the pipes they are connected: The expansion tank must be installed to wall (extra charge, but building inspector says not needed for code approval). This list goes on and on. And I could be wrong about this, but I thought I recognized a gang tattoo. I went to Lowe's and they sent out a different company that gave me a quote which was $718 LESS than this company for the same price water heater, so the extra cost was just for installation difference. Wow. Lastly to add that I got 5 quotes. This one was $510 more than the next highest quote. Three of the five quotes were at least $525 cheaper. I guess several of the 5 star ratings are probably justified as far as service, but I doubt they got the best price. My new water heater was installed from Lowe's contractor, inspected by the city, approved, and he commented one of the best installations he has seen. read more

Rich from Nevada Heating gets 10 stars. When Rich came to my House this afternoon, he was Punctual, Courteous and dressed Profession. I have had to other Companies come here and between the two had a 10th of the Knowledge Rich did. I am extremely happy with Nevada Heating and Rich. My problem has been diagnosed, in the process of installation and he also, made it so I have more heat in my House today. Its been over 2 months since I've been able to take of my Jacket in my Home. The pricing more than Good !! Thank You Nevada Heating and Rich. I HIGHLY recommend them for your heating needs. Also, there staff is Very efficient and Personable. Sincerely. read more

Drake Roger and Vince were awesome. They were patient and respectful in the home and very efficient in their work. I would recommend them to anyone read more

Jacob Hahn was the service professional who came for my annual fireplace servicing. He was polite, respectful of my house, helpful and did a great job on my fire insert. It works great now and is immaculate. Would ask for him again in a heart beat. read more

I absolutely adore home energy experts, They installed a gas fireplace into our existing log burning fireplace. This was a custom job. They didn't just slide an insert in and call it a day. Our fireplace opening was very tall and shallow, this made it extremely difficult to fit a fireplace inside. As hard as it was, I never heard one complaint from anyone. They designed the front to be centered in the middle of the fireplace opening so that it looked balanced instead of sitting on the floor with a huge space above it like another company had suggested. It turned out beautiful. All of their employees showed up on time, they were professional, they cleaned up after themselves and went way out of their way to make sure I was completely happy with the job they had done. They even took care of getting the permit from the city. I could not be happier and I definitely recommend them! read more

Nevada Heating - Heating & Air Conditioning/HVAC Near Me - Sparks, Nevada

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FIRST REVIEW (2011) My furnace would die and revive itself on a daily basis. It took a couple of times out to identify the core problem, but Mike did an awesome job figuring it out, and returning without question to make sure the project was finished. Now the heater is working great. No complaints, and no more having to wake up each morning in a frigid house to reset the system. SECOND REVIEW (6/2018): My wife and I just had a new AC unit installed to beat the heat of the summer. Nick, Roger and Anthony gave us a great price, were communicative the whole way through, and did a beautiful job. Thank you guys!!! read more

First time that I have had maintenance on my fireplace since I purchased my home. I appreciated the text confirmation and call to see if they could come early (worked out great!) Nick was knowledgeable, kind, and my dogs loved him. (Dog people understand!) In addition to the service, he cleaned the glass and kept the area immaculate. My fireplace looks like new and is running great! I am also having them return to add the blower/fan (never had a clue what the other switch on the wall was for!) so that the heat is distributed more efficiently. So glad that I chose this business to service my fireplace. Thanks so much, Nevada Heating & Nick for the professionalism and great experience! read more

Until this year (2022) Nevada heating and Air has been very responsive. I have maintenance contracts for service on my heating, fireplace, air conditioner, and hot water heater. They are possibly having an employee shortage or they are just more popular because it is taking longer to get on their schedule. read more

My tankless water heater started leaking. So I was fortunate to find Home Energy Experts! I sent them pictures of my heater and how it was plumbed and they gave me a very reasonable estimate. I called to schedule an appointment and they were very friendly on the phone. The technician showed up ON TIME and was very professional and clean in doing the job. I couldn't be happier with my experience with HOme Energy Experts! read more

Roger and Brian installed our AC unit into an existing heater. The guys called when they left their shop with an arrival time. They arrived on time. They are very professional and polite and tolerated our dogs well. Roger explained all the steps that they were going to be doing and asked if we had any questions. They thought the job would take six hours or so. The worksite was cleaned up better than they arrived. We would give them six out of five stars. read more

When our AC took a dive, we called around, looked at reviews, and took a chance on Nevada Heating. They were able to get us on the schedule fairly quickly, which was incredible given the time of year. Brandon showed up and did not waste a moment getting to the repair and service. He was thorough, and explained everything he was doing all through the process. He had some maintenance recommendations, and those were fair and accurate. He was able to repair our unit and have us back in business the same day. I feel like others may have tried to sell us on services we didn't need, or a complete replacement. I think Brandon and NV Heating were fair, honest and responsive to our needs. Would recommend and use again. read more

On 2/1/21, The thermocoupler on our gas furnace went out and I called this company to have it replaced. The service man, Taylor came and replaced the part. I have no problem with him. What I do have a problem with is the pricing of this part. The service call was $99, which was ok. It only took Taylor about 15 minutes to change the part. The price they charged for the thermocoupler, is another story. This part costs between $10 and $20 retail and they are easy to find, yet we were charged $298 for it. We werent informed of the part price before it was installed or we would had refused it. We found out when we read the emailed invoice! This is a very inexpensive part that we were price gouged On! There is no excuse for taking advantage of customers in this way!!! Nothing can justify this price. We have been ripped off and robbed by this company! DO NOT WASTE YOUR HARD EARNED DOLLARS USING NEVADA HEATING AND AIR! There are lots of other honest and reasonable companies out there! We will put this review everywhere we can to save others from this kind of a screwover By this company!!! read more

Roger was very professional and tidy. Replaced my failing water heater and got me up to code. Nick came out 30 minutes after I called for an estimate and quoted a very reasonable price. Strongly recommend. read more

We contacted Home Energy Experts after finding their name on the manufacturer's website as an authorized dealer and repair provider for our fireplace. Home Energy Experts' website boasts they install and service our brand of fireplace. Home Energy Experts' website boasts "Schedule Your FREE Estimate. 10% OFF All Repairs!" So, we contacted Home Energy Experts via their website to service and repair our less than 2 year old fireplace and its remote. We left our name, address, telephone number, and email. Home Energy Experts never responded. read more

This company installed by fireplace. I called for them to do an annual service maintenance and had to wait at least a month to get an appointment. The service man came and determined that I needed to replace my fan which was covered under warranty. It's been over a month since the service visit but I haven't heard from anyone. I have now called four times and no-one has returned my calls and all I want is a status on the order. The answering service has Indicated that they have left messages labeled urgent but still no return call. Communication skill are lacking. read more

From the first consult throughout the completion of the vapor barrier in our basement, we have been thoroughly pleased with HomeEnergy works. The difficult and complex work that was done in order to insulate under a large crawl space was completed in one day, the basement another. The entire team both days was fast, polite, and worked hard to get it done. I am looking forward to completing our attics in the future, and would recommend them to anyone who wants to improve their home. Very happy with the whole job, thank you so much! The minimal cost could not be more affordable. We paid 1/6th the total cost! read more

Today was the 2nd time we had our gas fireplace serviced by Home Energy Experts. We were very happy with both experiences. Adam arrived on time, was very thorough, and explained what was done in a way that was easy to understand. The office staff was very professional as well and followed up with texts to confirm and remind me of the upcoming appointment. We had great service when we bought our fireplace there a couple of years ago too. I highly recommend this business. read more

I was lying in bed on a Friday evening (January '15) and felt a draft enter the master bedroom. I then smelled what appeared to be a "burning" smell coming from the upstairs intake. Naturally, I panicked a bit, but ended up calling Home Energy Experts (Saturday morning) and received service that afternoon. That was AWESOME! The tech who came over to service my heater initially was not able to detect an issue because of course, when the service tech comes over, the problem conveniently goes into hiding until they leave. So as soon as he did, the problem came back and I let him know about it via text message and he came right back to diagnose and knew exactly what it was. The part was specific to that heater I have and needed to return Monday to fix since the part had to be special ordered, which was perfectly fine, considering I wasn't going to be home the next couple days. The tech came back with the part Monday, installed it right quick, saved me a ton of money, and I was back up in no time. This company has nothing but your best interest at stake and stops at nothing to ensure you're well taken care of and the job is done right. Nothing but the highest grade level professionalism by Home Energy Experts! Thank you! Will continue doing business with! read more

We were in the market for upgrading our heating system. Our house was built in 1962 and had original ducting and about a 30 year old oil furnace that was a serious pain. We talked to 4 different companies for estimates and setteled on Nevada heating. They were actually the most expensive bid, but theirs included competly replacing all the ducting with larger diameter insulated, as apposed to just a new furnace. We also upgraded to gas and they were able to run the gas lines and wire in another breaker for the new AC unit. It was a big project that took 2.5 days. The crew was professional and trustworthy. They did a great job, and true to their sales pitch (benefit of upgrading duct work) it is costing us about half what we were paying last year to heat our home. We are very happy overall. read more

Everyone at home experts are the best. They do wonderful work and they always show up on time and I will always call them for everything I need. Thank you for being so wonderful. read more

Oscar serviced our kitchen sink plumbing!Very pleasant guy and dedicated to what he's doing,he'll make sure that what he does will meet the customers satisfaction.If youre in need of plumbing services Oscar is the right guy! read more

I'm not in the habit of writing yelp reviews, but I felt that this needed to be said. I had a problem with my freestanding gas fireplace and Nevada Heating sent a very nice and impressive young man to fix the problem. The company he works for, however, is pretty much just a greedy and unscrupulous operation. The heating structure in my fireplace is a very basic pilot and burner system with no moving parts--a simple diagnosis for an experienced technician. The problem turned out to be a $15.00 thermocouple; a coil that the company probably buys in bulk for $10.00 each and took 20 minutes to replace. My cost...$400.00. REALLY??!! In their defense, however, it was close to Thanksgiving and the owner probably needed to buy more pies. I hope he enjoyed them. read more

Our 20+ years old heating and cooling system were in need of replacement. After getting quotes from two other companies I was ready to go. However, I had minor questions with both companies and after repeated requests for answers which went unanswered I gave up and called Nevada Heating on the recommendation of a friend. The response was prompt and Rich Hilstad came out and did a thorough analysis of what I needed and supplied two options for consideration, both excellent. We went ahead installing the furnace first as the AC unit was on backorder. I have to say the technicians were terrific, particularly as we still had two feet of snow around the house and it was extremely cold. The furnace was installed including updating the vent system plus prepping for the the AC unit in record time and beautifully done. No mess, all redundant material removed. The crew lead by Roger Ibarra were super nice. A few weeks later they were back with the AC unit. Again working in very cold adverse conditions. The unit was installed quickly and tested. Everything was fine and extremely well done. The team this time was led by Kevin Amador. Kudos to all involved. I definitely recommend this company. read more

Jake or Drake was Excellent. Checked out my fireplace,fixed it and now has a contract to continue service on it. Very nice,works well and knows what he is doing. read more

We've engaged NV Energy, and now Home Energy Experts for spring and fall checkups since we moved to Reno in 2012. We recently renewed our 3 year maintenance contract, so obviously we are pleased with their service. And we totally believe that *an ounce of prevention is worth a pound of cure.* On this occasion, Nick called ahead and showed up on time. He was extraordinarily professional and efficient and "narrated his visit" -- a running commentary of what he was doing and why. We are pleased to offer Home Energy Experts for your consideration. read more

We had a great experience with Nevada heating. Oscar answered all of our questions and worked really quickly. He went above and beyond to provide great customer service and completed our job perfectly. We would definitely use their services again in the future when we need to. read more

I'm so disappointed in the changes with this company since I began doing business with them. I've been a contract customer for the last 3 or 4 years, holding maintenance contracts for my HVAC and fireplace (which they installed). This week NV Energy found a gas leak in the gas valve that supplies gas to my fireplace. I contacted Nevada Heating to ask them to come out just to give me an estimate to either repair the valve (which is NOT part of the fireplace) or to reroute the gas line around the valve. They wanted to charge me to come out for an estimate. I already had a diagnosed problem and knew that I would have to pay for the repair. Nobody seemed to be able to explain why they couldn't take care of a loyal customer by simply giving me an estimate. I planned to pay them to do the work. The people on the phone seemed confused and I didn't get a manager callback as expected. They finally called me back today and I told them I took care of the problem with another company. This used to be a customer focused company and I don't know what happened. Not only will I not renew any of my contracts, I will hire someone else to install my new HVAC system in the next 6 months. read more

The whole process exceeded my expectations. Highly recommend this company

Terry was wonderful on the phone. They had a guy out the next day for an estimate. We wanted to get two or three quotes but the estimator was honest and straight forward about the costs and time. We didn't bother calling anyone else we just scheduled the work for an A/C unit. We had to wait about 2 weeks before they could start but they were in and out in only a few hours once they started working. Great job guys! read more

This is a great company. Their service is always top notch. I have had a air conditioner unit installed and a hot water tank. I also have a yearly contract to service my heater. I never have to worry about it they call me when it's time to have my service. Whenever I call for a service outside of maintenance they are always here with with in 2 hours. I could not ask for more. Definitely would recommend this company. read more

My water heater started leaking and found out that I needed a new water heater the first company that came quoted me $1400 for a new water heater and installation I decided to save some money and purchase the water heater myself through Home Depot and I used their referral system and was referred to the independent contractor Nevada heating and plumbing This company wanted to change $1,487.64 to put in a new water heater that I had already purchased, that price was just to put in the water heater. That is ridiculous I found a third company that came the same day and put in my water heater for $450. Do not use Nevada heating and plumbing they overcharge you their customer service is subpar and their estimate process is a hassle they lose emails they cancel appointments and don't tell you they don't show up for appointments and don't call you and they triple charge him I've already made a complaint with Home Depot do you not use this company read more

I just had a central air unit installed this week and OMG! Everyone was amazing!! The two tech guys, Mike and Ed were very professional, friendly, courteous and most of all they were determined to make sure we were satisfied/happy with what they were doing. Also, any area they were working on was kept very clean! If anyone needs work done, I TOTALLY RECOMMEND using this company! You will not regret it!! I will definitely use them again for any other work needed. Due to they do plumbing and fireplaces too. THANK YOU GUYS, VERY MUCH. We are VERY happy read more

I recently had a tankless water heater installed. They were amazing! Pricing was $2000 less than another quote from a local business and their quote didn't change a penny. They went above and beyond fixing some other minor issues that they found while working. I highly, highly recommend them for their professionalism and reliability! read more

We had a tankless water heater installed recently. Nick was very informative and did our quote, saved us some $ too! Great company and the installers Ed and Tom were very professional. It wasn't working correctly and needed a little adjusting, we called and they showed up the same day and it works great now!! I'd highly recommend this company to anyone who needs and wants to save money and make they're home more efficient. read more

After reading some reviews on yelp and knowing we needed a new hot water heater, was happy to finding them. Super polite workmen gave a quote, best around, and came out the next day! Very clean, professional and am calling them again for anything plumbing related! read more

BEWAREI hired this business to repair pilot light on my furnace. After inspection he reported I needed a thermocouple but said I would waste money that I really needed a brand new furnace. He insisted I needed a new furnace and said if I agreed to do it the next day he would give me a discount. After he left I got a second opinion from Cavalero he lit the pilot light and reported the thermal coupler did not need to be replaced. Nor DID MY FURNACE...I am using my furnace today no problem. I think they took advantage of a woman preying on fear having unsafe furnace. read more

I had this company fix my gas fireplace as this kept turning itself off. The repair guy arrived exactly at the time he was supposed to come to my house after giving me a 15 minute heads up. My fireplace was difficult to fix but the repair guy still found an affordable solution to make it work. I would hire them again. read more

Have waited over three months ,for my service to be completed called 3 times was told each time it would be 75.00 dollar call out. Work was never finished filter bangs every time heater comes on. They half do the work then want a call out fee to finished something they are responsible for. read more

We used this company to check our air-conditioning system last spring. The technician was incredibly polite and professional. He pointed out and explained all the aspects of the system to keep an eye on, and ordered me filters in bulk that fit all my intakes. I would highly recommend this company and plan to use them again myself in the future. read more