My tire blew out on the expressway, and O'Brien's Tire & Auto was the closest shop, so we stopped…read morethere for help. We went inside to ask about getting a replacement tire and were told to go back outside and wait. There was no explanation, no courtesy, and the interaction felt dismissive unwelcoming and racist. The customer service was extremely disappointing, especially in a stressful situation where we needed immediate assistance. I would not recommend this shop based on how we were treated. I suggest looking elsewhere if you expect professionalism and respectful service.

There aren't many places in Philly that will do an alignment. O'Brien's is one of the few. Here was…read more my experience: I went in to make a plan for my car. The staff started to schedule a time for me about a week out (which is reasonable). In the middle of my visit the owner walked in. He was belligerent towards both me and the staff. Upset with the idea of making an appointment. He also spoke poorly of the shop that referred me there, he also spoke poorly of the other local shops that could potentially do the job. I'm not the expert but I know an alignment adjustment is not a big deal. The staff were polite but the owner is rude and disorganized. My sense is the service is better when he's not there. Either way- I won't go back.

Both times I have used Fountain Street were "walk-in" or emergency needs (one in 2021 and now in…read more2026). In 2021 my tire popped and I was only able to get the car within close range of their shop. Someone came over with me to take a look and they helped me get the spare changed until a new tire could be ordered. They did not need to stop their work to help me, especially when I was not even parked in their lot. it says a lot about them!! most recently, winter storms and ice caused major damage to my hybrid vehicle's battery and additionally, AAA caused extra damage when I called for a jump, and they handled it incorrectly. Fountain Street accepted a tow on a Friday during this time when they had 0 appointments available for 3 weeks. Anthony was able to get my battery replaced, and they kept my vehicle over the weekend so they could address the electrical issues that were not there before the battery was dead/AAA caused damage. I had my car back that Wednesday. I am a single female living close by in Manayunk for the last 10 years, and I am disappointed to have ever used any other shop. I will absolutely be switching to regular service with these guys. They are kind, laid back, and in my case, made me feel confident they could handle the issues rather than causing me more stress over the unknown. That is invaluable service to me and not easy to find!

Needed an inspection and tires replaced and they did it very quickly and wasn't outrageously…read morepriced. Everyone was nice and it was easy to get everything done.

The best auto repair shop I've been to. The staff is very friendly. The communication about what…read moreneeded to be done was awesome. Highly recommend.

I've only been living in Hammonton for two years. I tripped upon this establishment and I'm so glad…read moreI did. Up front honest car service. This is my go to mechanic. I haven't had the chance to buy tires yet but I can't wait until I need to. Great reputable establishment.

We live in NW Philadelphia and my wife and I have taken cars here for some years. They take great…read morecare and can save a mass of money, for example, An exhaust bracket failed on our Volvo S60; Our Volvo dealer wanted $900 to fix it. Carpenter Lane Garage cost to repair was $65. Four-five years later, the repair is still great. They NEVER rip-off women with unnecessary repairs, as some garages do; this opinion is based on neighbors who we have sent to the garage (due to high quotes they had for numerous 'needed work' on their vehicles). All have been surprised and delighted with the quality of care, work and pricing.

DO NOT GO HERE…read more Honesty and integrity are two values this shop and its employees are seriously lacking. Don't let the quaint neighborhood storefront fool you, this is no friendly neighborhood mechanic. If you want to pay $160 for an oil chance and inspection, this is the place for you. But who wants to pay that when everywhere else charges $100 at most. BEWARE OF SCAMMERS

Brought my 2015 Volkswagen Golf here a few weeks ago to have some work done to it. I needed a…read morewalnut shell blasting, new spark plugs, and a oil change. Mark called me up and gave me the breakdown. Real friendly guy. They were able to work with me regarding payment. I left my car with them for like two weeks and when I got her back she was in better shape then ever before. The front bumper on my car was also all duct taped up from hitting the curb one too many times. They fixed that up for me no extra charge. I was really surprised by that, and thought that was really nice of them. These guys no European cars. I would never take my car to anyone else.

This place is truly the best! Victor is so thorough in his explanation of the problem and honest…read morewith your options. He is great with timely communication. We don't trust anyone else with our family's cars.

Do NOT take your vehicle here. I had taken my car to have the driver side mirror replaced, as…read moresomeone had hit and detroyed mine. They charged me over $700 to replace it & when I went to pick it up, the mirror they had put on my car was clearly from a junk yard--the paint finish didn't even match. I asked them to order me the NEW mirror that I paid for & slightly embarrassed, they said they would. I took my car again, & when I picked it up, they simply had spray painted the junkyard mirror and put it back on. it's not even the correct size--the enclosure doesn't even snap closed. They charge for new and salvage from junkyards. TOTAL HACKS.

Im very disappointed with my experience at Midvale Ave automotive. I dropped off my car at 8am on a…read moreMonday to evaluate a humming issue. I didn't get notified of the diagnosis until 4pm and couldn't get my car back until the next day. The humming noise could not be identified and suggested I change a tie rod. I thought this was the issue. I called on Tuesday morning to get an estimated time to pick up my car I was told 3pm. I arrived on time at 3pm since I had to get to work that evening, I was charged for the tie rod and sent on my way. Driving back home, I noticed the humming sound was still there and even louder. I looked at the repair bill and it stayed that the humming sound was possibly from the rear differential and could cost upwards of 2k dollars, I was shocked they didn't tell me this in person when I picked up the car. I called to get more information on this and they told me they could not exactly point out the source of the humming sound and that they were only 70% sure it was the rear differential. For 2k I wasn't sure if I could trust them to do the repairs given my experience so far. I'm very disappointed with the lack of communication and lack of solution finding to the problem I walked in with. About an hour later, I didn't feel safe with the car driving as is and called back asking to go ahead with the rear differential repair. They told me that they will shop around for parts and give me a call back. It is now Thursday and have not heard back from the shop. Terrible service. Go somewhere else

I was told I needed new tires and the dealer wasn't giving me a great price. I looked at another…read morespot for tires but the reviews had me rethinking the cost. My sister in law mentioned Mill Street Tires, that my brother goes there for his. A coworker also mentioned his family goes here too, so two good recommendations. I had tires picked out. Emailed in about pricing, tires were ordered and told to come in when I can. Snow storm hit so it was about 3 weeks later. They didn't bug me when I was coming in which I appreciated. We kept each other in the loop. Morning I dropped off my SUV and walked into town to grab a bite for breakfast and check out some stores. Just about 2 hours, which is the estimate I was given and car was ready to go!

After getting a flat, I decided to give them a try. I called around to multiple shops, and Mill…read moreStreet was the most competitive. Getting my tires replaced was easy, I just had to drop off my car once the tires were received. I was able to pick my car up the same day. I had a few questions, and the staff was happy to answer everything. Mill Street Tire has now become my family's go to tire supplier.

I've been using Roy's for approximately (5) years and I am happy to say that L. Vaughn is a good…read morebusiness man/mechanic, whenever I need help whether brakes, tires, oil change or registration stickers; he always comes through. The price is fair also thanks again bro.

Took my car there for a new engine aug. 22 my car has been sitting for several months not wanting…read moreto actually find the problem they just put it to the side so I took my car to a new shop come to find out the order the wrong harness and computer for the car worst auto shop in Philadelphia