Overpriced. Staff not as good as wautoma HW. Went to buy…read moreZipties. The elementary school staffer tried to make me feel stupid for walking past them and told me they're called "cableties". The ZIPTIES were 4-5 times more expensive than what I anticipated. I got mad and went to car and got on Amazon. Got what I wanted the next day for 1/4 of what Ace wanted.

High prices. Poor customer service. Had a key made that would not work. The manager was helpful…read moremaking a new key a few days later, But the employees that stand around are not very helpful.

Very friendly and very helpful. Great customer service. Will definitely go back. Will recommend to…read moreothers.

We recently bought a refrigerator from this small town establisment and we were nothing but…read morepleased. They deliver for free and will take away your old appliances for free! How much better can you get. They were extremely professional and helpful through the whole process. Although you may find better pricing at a big box store the few dollars you save will not make up for the service you get from them! And they service all of the appliances they sell so no worries on having to find a service repair man if anything ever goes wrong.

Went there to fix my pipping and needed parts, an employee helped me get everything I needed just…read morebased on a few pictures I had. They're always very helpful and nice from when you walk in.

we visited this store on 8/9/21, at first we thought what a cool store. then after listening to the…read moreemployees behind the gun counter and speaking with them, we thought different! a group of unprofessional rude unfriendly guys. we went back with the intentions of buying a shotgun, which we thought was a fair price, the sales person did everything he could to talk me out of the gun, in fact the info he gave me was WRONG, to be honest I knew more about the gun than he did. as a retired hardware store manager and service manager, i can't imagine the sales these people are passing up. maybe their happy with their numbers and don't need better sales numbers. i would put them all on commission pay, i'm sure their attitudes would change, or they would move on. very poor employees.

Nice old hardware store in the middle of downtown Wautoma, right across the street from a great…read morepizza place. I try to stop in whenever I get to Wautoma, as I think it is really crucial to the health and character of small towns that this type of business (historic building, locally owned, carefully stocked, excellent customer service) not only survive, but thrive. Despite the relatively small (compared to big box stores) footprint, I have always found what I have needed here, whether it be stovepipe, coolers, shovels, fishing gear, etc. This place has a really good feel to it. Although there is no parking on Main Street (Highway 21), there is parking next to the building, as well as in a lot just to the east, across the street.

Dan is now in plumbing and is still amazing. He knows so much about every department. I hope…read moreMenards knows how valuable he is. Also we is always smiling and helpful! We love Dan!!!!

The gate attendant on the weekend is the best! Always smiling and cheerful! Love my Menards!read more

Went in to get supplies and help with a plumbing problem....very friendly and helpful.. will go…read moreback for all my Hardware needs even though I am from the city and could shop there and bring stuff up 4 my cottage.

This is a great store. So glad it's downtown. Friendly service helping me find what I need.read more

ACE is exactly what you would want from a hometown hardware store…read more If you need a hardware part or an explanation on a repair - they can talk you through it. Their paint department is the best - can match anything and advise on best choices for paint. just all around great store

Ace is really the place if you need help. Anytime I have a question on a project I know my friendly…read moreace employee will be there to help.

Store is great always willing to help every time I go there. Today I went to return a part that I…read morepurchased in Berlin at Ace I kindly asked the Lady can I return this here in Ripon as I live in north of Berlin but work in Ripon and it was the wrong part. Her reply "yes as long as we have carried it or it is in our inventory". Long story short she calls a gentlemen up he scans it sees it is in inventory but moved to some zone. Another guy walks behind him and the guy asks if he can except this return. The Gentle man replied "No she has to return to Berlin we dont want that here and are not going to carry that part anymore" Even though The lady stated it was in inventory. After I got told you need to go to Berlin. I wanted to ask about the sign behind the counter. That's states "no hassle no worries a receipt is guaranteed " I guess my point is I wasn't happy with my service today and don't advertise that when you are not going to go by it. Buyers beware if you need to return something. Especially when I believe it is the same owner of both stores