Stay Away from this business.
About two years ago, some where around the beginning of 2017 I brought my grandfathers's .22 rifle (A Remington 550-1) to Precision Sports to have it repaired (replace extractor). I was originally spent $70-$80 dollars to have a new extractor installed. I was told the gun worked fine and there shouldn't be any problems. At the time I lived in an apartment and had nowhere to shoot it. It was approximately 6 months before I traveled out of state to my parents property and and was able to fire the gun. The gun jammed after every 3-5 rounds like clockwork.
Disappointed, I called Precision Sports and was told to bring the gun back and they would take a look at it, this was July of 2018. I did as they suggested, and dropped my gun off. About a week later I was told it was ready for pickup and when I picked it up. I discussed the problem with one of the employees and was told that, they were unable identify the problem and fix the gun without just starting to replace parts and see what works. I was told this was happening because the gun was old and that the costs could get expensive and quickly out-pace the price of the gun. At this point I was bummed, but I can completely understand. I put the gun in my gun cabinet to wait for the day when I was fiscally able to throw and unknown amount of money at it until I could fix it.
This past year, I chose to build/assemble an AR-15 with a friend as a project. It was fun and gave me confidence to completely disassemble my old .22 and meticulously clean it on the off-chance that this was the problem with my gun. After test firing again, I found that was NOT the problem, so I started to dig in deeper, and realized the gun was jamming because the expended case wasn't being pulled out and a new round was being slammed into the back of the old case. So I took a look at the bolt and extractor, and read a bunch of the online forums. That was when I noticed the extractor installed didn't even stick out enough event hook the lip on the .22 case to pull it back out of the chamber.
Logging onto the internet and doing some more reading I found that I was finding extractors with 2 different profiles, for $15 I was able to purchase the extractor that was NOT already installed, hoping it would work. I was able to swap them out and it works flawlessly.
I will let you be the judge, Im mechanically inclined, but don't you think they would have been able to go through the same thought process? I called Precision Sports to talk to them about it. I was asked for the information about my gun and when I stopped in and told that they wanted to dig into it and call me back. I never received a call, so a week later, I called again.
Y'all this is when it blows my mind. I was told they don't keep records on repairs that long (ok-fair enough) but I just wanting to explain my situation and why I was frustrated and to have someone listen to me. Instead I was told to "stop talking and interrupting me" I was told that "I'm happy the gun is working again for you, but who knows how long that will last, so its $80, just suck it up" and that he didn't "appreciate me accusing them of poor work.
I UNDERSTAND its been about 2 years since I first stopped into get the gun fixed. I UNDERSTAND that there could me different parts from different sources for an old gun. My only point was that anyone that took a closer look at the gun would have seen that the installed extractor couldn't even hook an expended cartridge to extract it. At the end of the day I would have been happy if someone who would have listened to me, even if the said I'm sorry that this happened but its so long ago theres not much we can do, or AT THE VERY MOST offered to to pay the $15 for the new part. I never raised my voice, never swore, or called anyone a name or anything like that. Yet I was treated rudely. Never, have I had a business professional talk to me like the owner of Precision Sports. read more