Overpriced. Staff not as good as wautoma HW. Went to buy…read moreZipties. The elementary school staffer tried to make me feel stupid for walking past them and told me they're called "cableties". The ZIPTIES were 4-5 times more expensive than what I anticipated. I got mad and went to car and got on Amazon. Got what I wanted the next day for 1/4 of what Ace wanted.

In late Fall of 2025, I took 7 screens into Ace Hardware in Wautoma to be rescreened. In the Spring…read moreof 2026, I tried to install the screens. Five of the seven screens' frames were bent from Ace installing the replacement screens. After a discussion with the store manager, he wanted to see if the screens frames could be straightened. I agree with this option to rework the five screens in question. I picked up the screens, and three of the five screen frames were still too bent to be used. The Ace Hardware store manager came to my home to see if he could install them. The store manager tried to install them, but the three reworked screens still had frames too bent to be installed. The store manager took the three screens back to try to rework them. I tried to install the three reworked screens, but two of the three reworked screen frames were still too bent. I asked the store manager to pay for the two screens that Ace Hardware tried three times to rescreen. The replacement cost was $160.00. The store manager refused to compensate me for the poor workmanship at Ace Hardware of Wautoma.

This is also a gas station, video rental, bait shop. They do have a decent fishing gear selection…read more Turkey and Deer Registry.

Trevor W helped me out with a delivery to Point Uni last month. He was professional, patient and…read morefriendly with the order. Thank you Trevor! Mrs. Neyer

Keith and Steven helped my father get everything he needed to install his hot water heater I am…read morevery impressed with them. Everything went smoothly to exchange one hot water tank from another. These two guys are outstanding they took the time to trouble shoot my dad's dilemma. I definitely will be coming back here to do my shopping for all things home related.

Decades ago, Mr. Dorn had a small lumber yard. He tried to meet the needs of the community. He had…read morecompetition , but his friendly manner and desire to please, plus price points kept him in business. The competition is long gone. Except for box stores in other towns. Now it is a large company and in the capable hands of his grown children and grandchildren. The lumberyard is now a Do it Best as well as lumber. From treated wood, to red cedar boards, cement and concrete pre-mix to shingles, carpet and flooring, paint to design..Portage Lumber still fills the needs of the community. If they don't have it, they will see if they can order it for you. Custom orders and helpful, friendly staff is why they offer what others don't. You don't have to roam aisles searching for not only an item, but a clerk. Someone greets you at the door, someone comes over to ask if you need help, someone helps you load and makes you feel like you are a valued customer and not an interruption to their break. Staff is knowledgeable and if they don't have an answer, get the person who has it. Can you find a cheaper price at the mega yards. Sometimes. But, will mega supply you with cheap, inferior goods...often. Do megas carry more stuff. Sure...but good luck finding where the heck it is located. As well as finding a clerk who knows. Talk about an echo chamber...mega certainly is. Hellllooooo? Is anyone working here? There is much to be said for shopping at Portage Lumber. Like help!! Want a couple boards for craft work. The yard man will willingly pull out board after board to find the best for you. And load it in your vehicle too. Need a kitchen designed, shop with the staff over the cabinets on display, catalogs, flooring, paint and more. Need advice, someone on the spot to help you. Knowledgeable and honest. Mr. Dorn raised some great kids and they carry on the tradition of small town service with the big store inventory.

I always talk about when I get help plumbing at Lowe's I end up going back three times to get the…read moreright parts, these people were very nice and helpful.... But I did make 6 trips.

Locally owned & operated hardware store which opened in December 2015. They also offer a free…read moreRewards/ loyalty program that you can sign up for at the store.

From the owner: The best hardware store in WIread more

Any place that has a dog in the shop, you know your going to be taken care of. Jenn was amazing…read morewith customer service and the work they did was top notch. I broke the skag off my mercury 150. They had me drop it off in the morning. I received a Curtsey call from Jenn that they were painting the skag and start driving in and it will be done before you get there. I left my house and rolled in to my boat ready for hookup. They charged a good price and I was more than satisfied with the service received from beginning to end. I recommend these guys to anyone that runs into a rock like I did.

From the owner: We DON'T do MECHANiCAL Work! We are a welding shop that specializes in boat prop repair. We repair…read moreskegs and cavitation/anti-ventilation plates along with the boat props. Other services we offer include: high performance stainless steel repair and customization/blue printing, inboard prop repair, new and used props for sale, and prop hardware and accessory sales.

Make sure you receive and check your receipts at Virch's. The prices displayed on the shelves are…read morelower than the prices charged at the register. When this was brought to the owner's attention, his response was: "The shelf price was from last July. The price is higher now, we just haven't printed new tags." Apparently the entire store could be rearranged, but pricing can't be updated. Regardless of the reasoning, he refused to honor the listed shelf price and simply said, "It happens, it's not our fault." Actually, it is your fault . If you own and operate a business, accurate pricing falls on you. Customers should not have to double-check whether shelf prices are correct every time they shop. We ended up returning the item and bought the exact same part at the local auto parts store for significantly less. Just a heads up for anyone shopping there: pay attention to what rings up at checkout.

Very friendly and very helpful. Great customer service. Will definitely go back. Will recommend to…read moreothers.

He is 100% ok with ripping you off. Will fix things that aren't the issue and expect you to be ok…read morewith paying for. Completely terrible person in general. I bought a used snow blower from him for $250 and in quit running during the first use. Took it back to show him. He had no problem looking at it he rebuilt the carburetor which got it to run fine while there. He charged me $50 and I took it home to finish the job it quit running again. I called him and his answer was that's a risk you have to take when buying used. This man is a small engine mechanic I trusted him when purchasing a working snow blower that did not work for more than a little bit after purchasing it. And once I tried talking to him about it he just said its "as is" so I gotta just deal with it. Complete asshole do not go here.