We recently bought a refrigerator from this small town establisment and we were nothing but…read morepleased. They deliver for free and will take away your old appliances for free! How much better can you get. They were extremely professional and helpful through the whole process. Although you may find better pricing at a big box store the few dollars you save will not make up for the service you get from them! And they service all of the appliances they sell so no worries on having to find a service repair man if anything ever goes wrong.

Make sure you receive and check your receipts at Virch's. The prices displayed on the shelves are…read morelower than the prices charged at the register. When this was brought to the owner's attention, his response was: "The shelf price was from last July. The price is higher now, we just haven't printed new tags." Apparently the entire store could be rearranged, but pricing can't be updated. Regardless of the reasoning, he refused to honor the listed shelf price and simply said, "It happens, it's not our fault." Actually, it is your fault . If you own and operate a business, accurate pricing falls on you. Customers should not have to double-check whether shelf prices are correct every time they shop. We ended up returning the item and bought the exact same part at the local auto parts store for significantly less. Just a heads up for anyone shopping there: pay attention to what rings up at checkout.

Overpriced. Staff not as good as wautoma HW. Went to buy…read moreZipties. The elementary school staffer tried to make me feel stupid for walking past them and told me they're called "cableties". The ZIPTIES were 4-5 times more expensive than what I anticipated. I got mad and went to car and got on Amazon. Got what I wanted the next day for 1/4 of what Ace wanted.

High prices. Poor customer service. Had a key made that would not work. The manager was helpful…read moremaking a new key a few days later, But the employees that stand around are not very helpful.

Locally owned & operated hardware store which opened in December 2015. They also offer a free…read moreRewards/ loyalty program that you can sign up for at the store.

From the owner: The best hardware store in WIread more

Great store. I rent equipment from them all the time, have screens and windows repaired and they…read morealways have what I need for repairs and projects. Excellent firearms and ammunition selection as well as archery, fishing and hunting gear.

Good customer service, many selections, decent pricing, allows pets and gives them treatsread more

Nice old hardware store in the middle of downtown Wautoma, right across the street from a great…read morepizza place. I try to stop in whenever I get to Wautoma, as I think it is really crucial to the health and character of small towns that this type of business (historic building, locally owned, carefully stocked, excellent customer service) not only survive, but thrive. Despite the relatively small (compared to big box stores) footprint, I have always found what I have needed here, whether it be stovepipe, coolers, shovels, fishing gear, etc. This place has a really good feel to it. Although there is no parking on Main Street (Highway 21), there is parking next to the building, as well as in a lot just to the east, across the street.

Usually I would a 4 to 5. But my experience picking up a special way not as good as it should have…read morebeen. When we picked up our new windows, the young man that was helping us started out fine. But when I asked him to help load the windows because I have a really bad back, he rolled his eyes at us. When he got them loaded I mentioned that he did well and must have a really good back, he looked at me and said I'm in a hurry, I've got shit to get done. Very unprofessional.

Bought my washer and dryer set from Menards and just love them. The sales gal was very nice and…read morehelpful.

Went in to get supplies and help with a plumbing problem....very friendly and helpful.. will go…read moreback for all my Hardware needs even though I am from the city and could shop there and bring stuff up 4 my cottage.

Very poor service. I have taken my snowblowers and lawnmowers for repairs and maintenance. On…read moreoccasions they didn't even call when the item was repaired and ready to pick up. On other occasions, the repairs were done incorrectly, had to take it back again, and then charge me again. Not any more. I have found a different place. The work is done promptly, politely, and half the price.

My husband and have the best of luck at McFarlanes! They are so knowledgeable and have everything…read morewe need at one stop!! We have bought our lawn mower and other parts there and have had excellent service!!! They make you feel like part of the family!!!

Great hardware store where the employees are friendly, knowledgeable and will take the time to…read moreeducate without being condescending (newbie and chainsaws......what to do.....not to do....and basic maintenance. They did a good job....still have ten fingers and toes!). They have even upped their game. They have a complete gun shop too! For the sportsman they have hunting and fishing gear, archery supplies and an assortment of crossbows to boot! Not only is Ace the place of the friendly hardware "person" they are armed too!!

These guys really know their stuff. (well..the older guys...most of the kids look baked out of…read moretheir mind) Find the guy who looks like Jamie Hyneman. He knows his stuff, and has great solutions for the uncommon problems. Great gun shop. Knowledgeable salesman from what I have seen. hardware is expensive, but knowledge is pretty good.