This is long, so here's a summary for those of you who won't read all the details. Great local…read morestore and great salespeople. Horrible delivery process from start to finish with delays, poor communication, and abuse of my time. The experience of buying a bed was great. The salesperson was extremely knowledgeable, and the Black Friday sale gave us a great price. My ex was a mattress salesman for many years, so I knew what to expect and how the process should go. Mattress Firm checked all the boxes in-store. I was very happy with them. HOWEVER, delivery was a challenge, and it took over a month to get the bed. When we purchased the bed, it was in stock. They only deliver to Wisconsin Rapids on Thursdays and Sundays, and the first available date was the Sunday of Thanksgiving weekend (about 2 weeks after purchase). Since that didn't work for us, they scheduled for the following Thursday. Then, two days beforehand--when I'd already cleared my schedule to make sure I'd be home--they cancelled delivery because the bed was now on back order even though it was in stock when I ordered. I'm a busy person and have a full schedule, so rescheduling was challenging; I have family commitments on weekends, so Sundays were out, and I work so finding a Thursday where I could clear my calendar of work commitments was also tough. (You have to be prepared for delivery at any point in the day; they don't give you a delivery window until two days ahead of time.) But, okay. I cancelled some meetings because I didn't want to wait another month for my bed. Then, the day before delivery, I got a confusing text message: "This is your entrance mattress. Can you pick me up now in the afternoon?" I replied by saying I was having the mattress delivered, not picked up, so I was confused. Next text: "Deliver in the afternoon now?" Since delivery was scheduled for 11 am to 1 pm, I thought they meant they'd be pushing the delivery to later in the afternoon. Not ideal, but fine. I'll make it work. So, I said "OK. Afternoon works. Any idea what time?" Fast forward a few hours, and I get another text message: "I will be to your house 55 minutes." WHAT? The bed was supposed to be delivered the next day. The messages were so garbled I didn't realize they were changing both the time AND the day, especially since they'd emphasized to me at the time of purchase AND when rescheduling that Sundays and Thursdays are the only days they deliver. When they told me they'd be at my house in less than an hour, I wasn't prepared. I hadn't moved things around so the mattress could be moved in/out of the room. I hadn't stripped the bed. I hadn't sedated my highly anxious cat so she wouldn't scratch up all the furniture in my spare bedroom while she was locked inside during delivery. I wasn't even at home! So, I quickly ran home, scrambled to get everything ready, and lost over an hour of work time. I was not pleased. All the hiccups in the delivery experience will make me hesitate to purchase from Mattress Firm next time I need a bed, despite the great price and excellent local customer service. UPDATE: After seeing this review, Mattress Firm reached out and offered a set of premium pillows to make up for the poor delivery experience. I'm glad they tried to make it right, but I do hope they'll learn from this experience and make a stronger effort to clearly communicate with customers when deliveries need to be rescheduled. Those garbled, nonsensical communications WERE NOT effective.

I would give the store a 3 but my delivery and refund a 1. The mattress was supposed to be…read moredelivered on a Sunday and they called me that morning and said their truck broke down and they would deliver the mattress on Monday. I wasn't going to be available for delivery on Monday and wouldn't be able to take delivery for three week because they only deliver on Sunday's so I canceled my order at the store on Tuesday. It has been nine days since I cancelled the order and they still have not credited my card. The manager of the store was very nice but really could do nothing to get my card credited and stated that it could take 14 business days for my credit to appear. That is ridiculous to me. I will never shop at a mattress firm again.

We recently purchased a home in Rome (Nekoosa) and were looking for a new bed and some furniture…read more We drove by the store and decided to stop in. So glad we did!! Very deceiving from the street. Very nice selections of all interior things you could need! Lots of "lake house and north woods" decor. We picked a bed (lots to choose from) and all of the name brands. They delivered it the next day. After we slept on it we thought it was a little harder than we liked and they replaced it with the next softer model the next day with no hassle or questions! We have a lot to buy for the home and plan on doing all of it here. Highly recommend stopping in and the prices are Very reasonable too! Happy with all of our choices and the service. Thank you and keep it up!

The people here are always kind, they have a great selection of products to choose from!…read more will always stop here over the other Smoke Shops in town!

Employees are super kind and helpful. Lots of juice, tobacco, coils, and pipes. Best in town!read more

Pharmacy does walk in vaccines, very helpful as my doctor wanted me to get shingles vaccine and…read morethey got me right away, no issues. I always plan ahead with my prescriptions and are ready when I am! I get text message and then I come pick up! Very friendly staff- definitely a thumbs up!

Absolutely the worst pharmacy in town. Waited an hour for a vaccination. What is the point of…read moremaking an appointment if you have to wait for an hour

Marv's not a customer service guy. In fact, he should rename this place "Gun repair shop";…read morealthough, to be fair, he does cover that in the "gunsmithing" part of the sign. It's just not a prominent part. When we first walked in, we met "Marv" whose first words (literally): "I don't have many guns." Ok. That was a welcoming statement. Maybe that's how they say "Hi. What can I help you with," here. When asked if he was getting any more handguns, the reply, while given with a flat affect by someone who never once looked up from his repair job, was "no. I'm doing repairs". Ok. I get it. Actually, Marv's did have some guns, mostly rifles, and lots of rifle accessories and supplies. There was decent supply of it. The entire visit, while not welcoming, definitely had an "I don't care if you're here, but I'd be happier if you left" aura. Despite the controlled indifference of Marv, I still have to give this place two stars because what they did have that was priced in line with comparable places. If you need a repair, or some last minute hunting supplies, or a different scope, Marv's will probably work. Probably only if you're a local, though.

I had a very tough repair need for a rare rifle. Marv took a photo of the damaged piece and built…read morea replacement to fit. And the price was very fair. I wont go anywhere else for repair work now.

Locally owned & operated hardware store which opened in December 2015. They also offer a free…read moreRewards/ loyalty program that you can sign up for at the store.

Beavers sells greeting cards and wrapping paper for a great price, and they sell lovely seasonal…read moregift decorative items. We buy the spring decoration for my Mom's gravestone from them each spring. They design attractive memorial displays, even adding, for example, the little birds that I provided. The owner and staff show wonderful small-town hospitality, helping you find what you need. And at closing time they encourage you to stay as long as you need to.

Beaver's is hard to miss if you're heading into Nekoosa - it's the shop that has all the blow-up…read morealiens hanging from the windows. We stopped by on a whim after visiting the Giant Pumpkin Festival because I haven't been to a dime store since I was a kid. They have much of what I remember from the old Ben Franklin chain - craft supplies, cheapo toys, candy, and random everyday goods. However, unlike my childhood memories, many things were crazy overpriced. A bag of plastic army men? Nine dollars. Yep. Small bunches of plastic flowers were in the $5-12 range. There were some great steals (all greeting cards were $1), but most purchases just weren't practical. Many items in the pharmacy were either expired or just about to and items were very random. I'm not familiar enough with Nekoosa to know if there are other alternatives or if this is where to get random items but it's not a bad stop on a lark. If you don't have anything in mind you might stumble across a great find, but if you have a particular mission you might come up short.

Same great products and service to customers as the one in Wausau. Been here a few times with my…read morefamily.