Horrible, I specifically called about Dwarf Fountain grass. I told her I had bought 6 prior and had…read morean hour drive one way so I wanted to be sure. I got there and there was no Dwarf Fountain Grass. She tried to sell me Bunny Grass. I asked who is going to pay for my gas since they made the mistake. She didn't offer me anything not even a coupon for 10% off. I will not return as I won't do business with a company who has no integrity. It was their mistake and they should have made it right.

Schalow's was both disappointing and interesting. I was expecting to find a nursery with some nice…read moreindoor plants for gifts, but instead found a place specializing primarily in outdoor gardens. There's nothing wrong with that, but it was just disappointing for me. Maybe it was the time of year. Schalow's was interesting in that the selection of outdoor plants was huge. They even had some of the sculpted topiary bushes shaped like animals. Although cute, those topiaries looked like they'd be a lot of work to maintain. I did see some cute outdoor birdbaths and statues to complete the outdoor garden and there was a nice indoor area to pickup smaller items and ask for help from the staff. We were left alone to wander around the grounds, but periodically the employees would ask if we needed help. I like that they weren't pushy.

This place is so cute! I really love their setup. It's really cool and unique (to me anyways). They…read moresell a lot of different plants and vegetables. I also enjoyed their selection of fairy garden supplies and decorations. All throughout the store they had random fairy garden jars and gardens set up that gave the whole place a magical feel. That would be the best word to describe this place. Magical. If you're on a greenhouse tour, go here!!!

Recently having moved back into the area, I needed a store where I could find good product and a…read morehelpfull staff. This store like other Home Depots has came thru for me. Many times I'm just browsing and someone will ask if I'm finding things ok or if I need any help. Yup I'll be back!

We purchased a refrigerator for our basement and got it on sale. It was delivered in a timely…read moremanner, we were surprised to learn that delivery doesn't include attaching the door handles.

Visited this afternoon. Purchased a beautiful birch tree (a variety that we hadn't seen before)…read moreand beautiful iris (again, something new to us). Plants are very healthy, lush, the grounds and surrounding area are inviting and attractive. We were offered a glass of wine and they even had ice pops for children. There's a gift shop, area for sitting and just enjoying being there. Very pleasant, the staff are friendly and helpful. We weren't planning on buying a tree so we didn't have a truck, but they wrapped it in plastic wrap and were able to put it in our car and we had no trouble transporting it. Very happy with our visit.

I recently bought two beautiful juniper trees at Second Nature. They were professionally delivered…read moreand planted. The owner, Dave, was eager to please and since I have a large area to landscape, I intend to continue to use Second Nature. One thing I would recommend would be to understand the fees for delivery and planting.

Price marked $29.99 on the sign. Rang up $39.99 and they told us it was not their problem. Yanked…read moreoff the sign with $29.99 on it and acted like we were the problem for asking why they advertise1 price and charge another. Ill take my money elsewhere and you should too.

I purchased 5 dahlia and 20 gladiolus bulbs earlier this spring. After several weeks in the ground…read more1 dahlia and half of the glads didn't come up. Upon inspection, the were rotting In the ground. I returned to the store in hopes of either getting them replaced or getting some of my money back. They refused to do either because I didn't keep my receipt and I'm not a member. Normally I would let some like this go but their products are on the expensive side so I would expect quality products and a company that would stand by them. I've purchased similar products at big box stores locally and never once did I have something not come up. I went to Jung's because the other stores were out and I was willing to pay more to get what I needed. I understand they have to have return policies but they could have done something. Other stores would have at least given me a store credit. The did not seem to care at all that they're going to lose my business. They were rather cold, manager included. I'll stick to the big box stores. At least I can count on better return policies and friendly employees.

Had a lovely time chatting with Mike at the Hosta Stop today. Mike walked with me through the…read moregardens showing me some of the different and new plants he had hybridized. Such an amazing location. He is incredibly knowledgeable and willing to share his knowledge. I do not think I have said "gorgeous" so many times in one day. Just a remarkable location. Please stop by when you are in the area.

High quality plants, like I'm in a 'candy store' !! My go to for annuals and perennials !!read more

We had bad experience here. While finishing picking out items in the shop our young child knocked…read moredown an item and cracked it. Before we could address it a young worker grabbed it from us and said, "I'll take that". When this happened were carrying around approximately $75 in items we planned to buy. We also assumed we were going to pay for or offer to pay for the item or son accidentally knocked down. Before we finished shopping the worker returned and told my wife to pay damages or buy the broken sphere. We then left to pay for only the broken item. While trying to pay for damages and leave the interaction with the owner/manager was bad. She was on the phone, then very rude and lacked any awareness of how to manage a situation like this. She was complaining to us and confrontational about her always taking the short end when people broke things. We left upset and insulted. Instead of leaving and buying several items, including the one we broke. We did find another nursery nearby and had a great experience there. I recommend spending your money somewhere else where it's appreciated.

When I was growing up I would always go to our local ACE store. I'm in the process of moving and…read morehave been to this location a few times. The employees are friendly and the store is clean. Though, with the amount of competition and options, a bad experience just motivates me to go to a different store. I had 3 keys made at the ACE near my old apartment in Illinois for my new place in Wisconsin. When I tested my keys, 2 of the 3 worked. So I went to my new local ACE with the keys and receipt to have them recut the key. I was informed that I would have to pay again. I find this bizarre and not a good practice. I have had this same scenario happen at Home Depot (two different locations) and they gave me no trouble (nor did they charge me). I could understand if I wanted a new key but I just wanted to have it recut (which would only cost their store a little of their time). Luckily I will be going back to my place in Illinois one last time in a week. I will have them recut the key at my old location. After this, I will be going to Home Depot and Walmart for my future needs. EDIT: Manager contacted me and informed me this was not their store policy. He offered an apology and to recut the key free of charge.

Great hardware store where the employees are friendly, knowledgeable and will take the time to…read moreeducate without being condescending (newbie and chainsaws......what to do.....not to do....and basic maintenance. They did a good job....still have ten fingers and toes!). They have even upped their game. They have a complete gun shop too! For the sportsman they have hunting and fishing gear, archery supplies and an assortment of crossbows to boot! Not only is Ace the place of the friendly hardware "person" they are armed too!!