1. Nerko Automotive

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Lawrenceville, GA

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Nerko Automotive

5.0 (1 review)
Closed • 8:00 am - 5:00 pm

Services - Nerko Automotive

Routine automotive maintenance

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EchoPark Automotive - Duluth

EchoPark Automotive - Duluth

(68 reviews)

We did not buy a car today, so this review is for the associate who assisted us today. Hayden Baker…read morewas very patient with showing us the vehicles we wanted to look at today. We want to take a moment to thank him for his time as well as his patience. He was a pleasure to work with.

Initially, I was satisfied with my purchase at EchoPark. Elijah served as my salesperson and…read moreprovided excellent service. However, a problem arose shortly afterward. Within two days of acquiring my 2024 Volkswagen Jetta, I was compelled to bring the vehicle in due to an "engine service soon" alert. The vehicle's performance declined, and I encountered an error message stating P0010: Camshaft Position Actuator Circuit (Bank 1), indicating an electrical fault or failure with the camshaft adjuster valve. Consequently, I contacted EchoPark, and Orlando in the service department advised me to proceed to the Volkswagen dealership, given that the vehicle has only 48,000 miles and remains under warranty. Accordingly, I took the vehicle to Autonation in Buford, Georgia, on May 12. The vehicle was received on May 7, and the issues commenced on May 9. As part of my plans to visit Autonation, I was informed I would take an Uber to EchoPark after dropping off the vehicle. However, it took nearly two hours before I received assistance in arranging the rideshare. I interacted with at least five different staff members, none of whom were aware of the situation. Eventually, I spoke with Assistant General Manager Talon, who was exceedingly helpful and assisted me in reaching EchoPark. I waited at EchoPark for over an hour and was provided with a loaner vehicle as compensation for the inconvenience. Talon attempted to explore options for acquiring a different vehicle through the financing bank; however, the requirements for the vehicle I desired were more stringent. I subsequently decided against the Volkswagen due to the need for maintenance shortly after purchase. Since then, I have contacted Talon via phone and text messages without receiving any response. As of today, May 29, my vehicle has been in service since May 12, and no one, including Talon, has contacted me since May 15, despite multiple calls and messages. Rod in Sales called me and let me know my vehicle is ready to be picked up and arranged a rideshare as I returned the loaner. I am currently paying for a vehicle I have only possessed for five days, at a high interest rate. I also contacted EchoPark corporate, engaging with several agents and personnel, who ultimately provided minimal assistance and offered little follow-up despite my requests for a callback to discuss alternative options. This situation is entirely unacceptable and constitutes poor business conduct. I am disheartened by how EchoPark has managed this problem, especially considering its simplicity to resolve. Nevertheless, I would like to acknowledge the exemplary service provided by Rod, the Service Manager, or Sales Manager. His professionalism and dedication were outstanding and deserve recognition, potentially in the form of a raise or promotion. Although EchoPark did provide a loaner vehicle--an act of kindness--it does not mitigate the inconvenience caused nor the manner in which this matter has been handled. Management should have been more proactive in addressing this issue, maintaining constant communication, and seeking solutions that benefit both the customer and the organization. The total without labor in the picture is shown. The total with labor was over $5k for a vehicle I just purchased. PLEASE MAKE SURE YOU ARE AWARE OF YOUR VEHICLE PURCHASE. Thank God mine was under warranty. EchoPark you guys need to do better and compensate me for this major problem.

Eurosport Towing & Auto Sales

Eurosport Towing & Auto Sales

(1 review)

I won't be using this company again. Unreliable. They were supposed to transport my vehicle. I…read morewaited around for hours and got a call that they would be arriving by 8...i then received a call around 10:15 (thinking he was pulling in the sub division) instead, the call was asking if I wanted to wait until the morning or deliver my vehicle now. I decided to wait till the morning. ( I had a prior engagement and was waiting around for them to come which made me late). The next day, I received a text asking what time did I want it delivered in which I responded ,"anytime this morning." The driver stated it would be around 11:30; however, that didn't happen. I received a picture around 2pm with my car finally loaded onto the back of a truck bed, then a call that stated he was on the way and he would be charging me more because some trouble he had. Which I was puzzled. By the time he arrived which was right at 4 (not the original time of 11:30).I asked why was I charged more since we had agreed to $150. He stated he had to do more to the vehicle since I didn't have keys and the tires are big (which he knew and even came to the vehicle and quoted me a price the day before). I stated that as a business owner, If anything changes in price, you contact the person beforehand and not while the car is in tow to tell them of a $50 price difference and to see if the customer wants to proceed. The driver did get loud with me and stated that he had taken good care of my vehicle and delivered it properly ( but aren't you supposed to? You're getting paid for a service. You aren't working for free). I ended up paying $30 instead of $50 more.. and to be honest, I only did it because he towed it to my residence and I wanted him out my hair. I will not be using this company again. Don't agree to a price then change it without Contacting a person beforehand to make them aware of changes.

From the owner: Eurosport Towing is a reliable, friendly, affordable and professional tow service. We offer the…read morelowest rates and exclusive Name Your Price Towing.

Nerko Automotive - autorepair - Updated October 2026

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