About 4 years ago I switched by business line service from the traditional line to VOIP. I went to a 'large company.' While they were a good carrier, when it came to customer service things TOOK forever. I could call or chat and I would have to give them 6 verifying pieces of info to even get my issue started much less solved. About a year ago I switched to NerdPhone after meeting them at an agent conference. I have direct access to their tech team via email, text, and a DIRECT phone #. No social security numbers, secret pass codes or DNA samples needed to get my questions answered! I have enough tech knowledge "to be ninja dangerous" but I'm not a programmer. Colin has been an awesome resource including quick responses to emails and voicemails. NerdPhone also has mobile apps to work with your business system as well as free texting so your clients can text direct to your office phone without getting your personal cell number. They are always innovating and I'm looking forward to what they will come up with next as technology grows. Keep up the great work! read more

I've been using nerd phone for my insurance agency since 2015. These guys are true PROFESSIONALS!! I was with an overpriced, non VOIP company before, and let me tell you flat out, there is NO comparison. You buy the phones upfront, and then your monthly service fee is extremely reasonable, somewhere around $20 per month, per user. It might even be less, honestly. But that's not why I'm with them. I'm with them because they make you feel valued and HEARD. Anytime you have a concern or inquiry, their support/sales specialist Colin Maher is always available via email or phone. And when he's not available, he puts an auto reply on his email that lets you know he'll get back to you shortly so you're it left wondering if your request is in outer space. 2 thumbs up and 5 stars for NERD PHONE! I'm never changing.... Cheers! Jordan Carter, Farmers Agency Owner Jordan Carter Insurance Agency, LLC Office 253-517-9697 read more

I have been using NerdPhone for a few years now, I was referred to them from a fellow insurance agent. I switched from Comcast and I will never look back. The phones are seamless, easy, and dependable. We have 5 handsets with one phone number and each person can be on the phone at the same time - we don't have to worry about a busy signal or anything. The phones have a number of features that I realized I cannot live without - call parking, easy transfers, intercom, texting, voice mail messages that are emailed to you. The list goes on. I can honestly say that NerdPhone has a product that no one else can compete with. read more

Absolutely Love NerdPhone. Phil and Colin are the best. I switched years ago and have had no issues with moving locations, or tech support. I love the ease of the phone functions. It is also very handy to have the functionality of working from home with out anyone knowing. I have the same phone at home as we have in the office so I'm able to transfer calls to other staff members, pick up calls, and make out going calls. One of my favorite functions is the ability to transfer to my cell phone when I need to get to my next appointment and the client on the phone still needs a little more explanation. read more

Our companies have been satisfied clients of NerdPhone for over 3 years. Although I've only had the pleasure of working with NerdPhone for the past year, I can attest that the customer service is stellar! They are frequently adding new features and updates to their products, are easily accessible to assist and educate their clients, offer fair pricing on service & equipment, and as a bonus we experience superior VoIP service. They are so adaptable to our growing companies and keep this critical form of business communication seamless across the multiple locations/states we operate in. read more

3 Years ago I tried to switch to VOIP with another company and it was the worst experience ever.. This week I switched to Nerd Phone and it has been the best phone experience I've ever had. Colin was always there to help. Any questions I had he always had a answer and was also very fast to respond. The features are light years ahead of my old normal phone service. Colin had surpassed my expectations and more. read more

NerdPhone connects my remote staff back to each other seamlessly. We can chat, talk, conference call with clients, transfer calls between locations, play custom hold music to customers, and get our voicemails in our emails... Of course I am the CEO of the NerdPhone... I should probably get one of my actual customers to write something here so I don't look like such a narcissist. LOL read more

As a small business owner it was important for me to find a reliable, affordable and professional phone system. With the help of Colin and Nerdphone I was able to do this. Colin has been the most professional, helpful and quick to respond of any service I have ever worked with. When he says he will do something, he does it! Thank you Colin and Nerdphone for helping my business! read more

Thank you Nerd Phone. We truly value you all your hard work to get our office running much smoother. You offer so many great features for such a great value. We especially love the forwarding feature which allows me to work from home as if I was still in the office. Thank you for all of your hard work and professionalism. read more

I use NerdPhone for my office. I have 6 handsets, five at my office and one at my home office. The system is awesome! I can work from home and seamlessly park calls, use intercom functionality, answer the phone, etc. I'm paying less than I did with CenturyLink and I have far more features. Thanks NerdPhone! read more

I have been working with NerdPhone for over a year and I am so pleased with the Service Colin Maher Provides. He is always so knowledgeable, helpful and kind. The Services we use are the best phone service we have ever used. KUDOS to Nerdphone and Colin for making our experience so wonderful! read more

We just switched to Nerdphone for my Insurance business and even added a few lines and it was still cheaper. The service has been outstanding as well. In Past VOIP services we could get connected to somewhere overseas for support and it was a nightmare. Service here is prompt and precise. read more

Phil and his team have been amazing! Phil has been so responsive to our needs over these past 2 years. Most recently he seamlessly transitioned us from Comcast to CenturyLink. We are so thankful for his knowledge and professionalism. read more

Colin Maher has been the best phone expert there is. Anytime we have an issue, it is always resolved so fast and efficiently. I would never use another phone provider. Colin is the best! read more