Neptune Lighting & Designs
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I cannot express enough how amazing this company is . I decided last minute to get married and had only 8 weeks to plan a wedding I contacted a tent company who gave me a hard time because we have a small deck in the back yard . When I contacted Neptune lighting company they were so professional from the beginning to the end . Answered all my questions and got the job done . It was so beyond beautiful I don't know how there isn't a million 5 star reviews . I rented tables chairs and lighting the chairs where gorgeous. I will post more pictures as soon and my photographer gets back to me . Thank you again guys you killed it
UPDATE: This is an update of the last review I posted about Neptune Lighting and Events. Alex took action and apologized with a 50% refund. This event has already happened, and I am still very upset when I think about it, but I have accepted his sincere apologies. This review is for Neptune Lighting & Events. This review is long, but I hope it helps those who are looking for a good, responsible vendor who will take good care of your once-in-a-lifetime event. How would you feel if your WHOLE wedding is messed up by a single vendor? He literally ruined my wedding pictures, video, for which I paid a lot of money just by not being professional and responsible in delivering what he had promised. And how would you react if their first reaction to it is, "your planner did not tell us you had a problem with the lighting" when in fact my planner did point it out and they had told her that it is because THEY DID NOT HAVE THE RIGHT EQUIPMENT? They lied, and I am very disappointed and unhappy with this company and how they handled the whole situation. We hired Neptune Lighting and Events based on their good reviews. I rarely complain about anything as I am not a picky person and this is actually the first negative review that I have ever posted anywhere. First of all, Alex was responsive and seemed so promising. He sent me a link to his instagram, he texted me pictures of what's possible. At first I was very happy to find this company, as the pictures he sent me showed exactly what I wanted. Everything seemed to be going well, until the day of the wedding. Guys, I can't emphasize enough how disappointed, shocked, angry, and frustrated I was when I saw the lighting. What I ASKED FOR and the things he promised was a GOLD/CHAMPAGNE warm tone color. He was so confident he could do it for our wedding. What we GOT... was FLUORESCENT WHITE WITH RAINBOW colors, mostly GREEN and PINK. When I pointed it out to our wedding planner, and she said that NEPTUNE had told her to move the lighting further from the draping (We tried and it did not work) or to JUST REMOVE THEM. Were they kidding? I don't think so. That is the worst, most unprofessional suggestion you could ever give to your customer. Imagine this happens on your wedding day. When you should be enjoying every moment. And signing a contract with Neptune was not cheap. Lighting and draping was the one most important thing to me, because I believe it determines the whole atmosphere. The job that they did made the whole hotel ballroom look so cheap, when we spent so much money both for the venue and decorations. We still tried to remain positive because we did not want anything to ruin our day. And after the wedding, we contacted them to tell him that we are very disappointed with the lighting and draping, and we also wanted to know what really happened. We seriously felt like we have been scammed with fake pictures on instagram and the pictures that he sent us. And his response? It was even more disappointing. Alex told us that he did not hear anything from the planners the day of our wedding. Alex also told us that his staff was floating around so we can contact them whenever we needed to, but no one ever told them that there was a problem with the lighting. We found out that our planner had actually contacted them, but Oscar, the guy who Neptune had sent to our wedding to do the installments, had told her that IT IS BECAUSE OF THE EQUIPMENT, and that that is how he defines gold. What??? See the attached photos for what Neptune had defined warm tone when signing the contract, and what actually were installed. Last but not least, We did not know that Alex will not be working on this. I think Alex must have hired a cheap third company to work for him as he told us "Oh, I told you I am going to hire partners" when we complained. Such a shady move. We did not see anywhere on the contract that he will be using a third party to be in charge of our event. I think this is totally unacceptable. If you want the GUARANTEE that you will get what you paid for, stay away from this company.
We used Neptune Lighting for our recent wedding and wanted a canopy of string lights. From the time we reached out to Alex to the end of our event he was extremely responsive. He worked within our budget and his pricing was very reasonable compared to other companies in the area. He is clearly very knowledgeable about the lighting industry and was able to talk me through the needs of our particular venue (minimal wattage available) and worked within the constraints of our venue. The final product was more than we could ever have imagined and our guests were truly wowed by the lights. I would work with Alex again- he made the whole process a breeze and I never had to worry or deal with any logistics - his team set up and broke down seamlessly. Thank you for making our wedding dreams come to life!
We are extremely pleased with how the lighting for our wedding turned out! Lighting was something we completely forgot about and luckily Neptune Lighting was not only affordable, but available one month before our wedding date. Alex was very quick to respond and provided professional and friendly service. It was super convenient to have him only a text away. They were also able to do the job with very limited time to set up. The market lights really do set the mood for an unforgettable night. Thank you so much Neptune Lighting for the fast, efficient, and beautiful work!
I hired Neptune Lighting to do my fiances 40th bday party. I got way more then what i expected. They came in early and transform my house.. I am extremely happy with the professionalism and service rendered. Thank you Thank you Thank you;))
Hired them for a backyard movie night and they did a great job. They came early to set up and make sure everything was running smoothly before it started. What really sold me was the high quality equipment they used. It felt like i was in the movie theaters but in my own backyard. They will be the first person I call when I get ready to have my party this summer. A+
10 months ago
2 years ago
Alex saved my wedding! Our original lighting vendor canceled on us 5 days before our wedding due to insurance issues so my wife and I were left scrambling! I called multiple vendors and they either tried to take advantage of the situation or weren't available. But luckily I got in touch with Alex and he was so professional and helpful that I signed the contract immediately. His team came on time and did an incredible job! Our venue looked so beautiful with their lights. I highly recommend Alex and Neptune Lighting for all your event needs. Thanks again Alex! read more
5 years ago
Alex and his team setup some beautiful lighting for our client's backyard wedding. The lighting was the perfect touch for the wedding. The mother of bride loved them so much she hired them for lighting for her home. I love using them because they provide great service, bring ideas and very professional. read more
5 years ago
I cannot express enough how amazing this company is . I decided last minute to get married and had only 8 weeks to plan a wedding I contacted a tent company who gave me a hard time because we have a small deck in the back yard . When I contacted Neptune lighting company they were so professional from the beginning to the end . Answered all my questions and got the job done . It was so beyond beautiful I don't know how there isn't a million 5 star reviews . I rented tables chairs and lighting the chairs where gorgeous. I will post more pictures as soon and my photographer gets back to me . Thank you again guys you killed it read more
7 years ago
UPDATE: This is an update of the last review I posted about Neptune Lighting and Events. Alex took action and apologized with a 50% refund. This event has already happened, and I am still very upset when I think about it, but I have accepted his sincere apologies. This review is for Neptune Lighting & Events. This review is long, but I hope it helps those who are looking for a good, responsible vendor who will take good care of your once-in-a-lifetime event. How would you feel if your WHOLE wedding is messed up by a single vendor? He literally ruined my wedding pictures, video, for which I paid a lot of money just by not being professional and responsible in delivering what he had promised. And how would you react if their first reaction to it is, "your planner did not tell us you had a problem with the lighting" when in fact my planner did point it out and they had told her that it is because THEY DID NOT HAVE THE RIGHT EQUIPMENT? They lied, and I am very disappointed and unhappy with this company and how they handled the whole situation. We hired Neptune Lighting and Events based on their good reviews. I rarely complain about anything as I am not a picky person and this is actually the first negative review that I have ever posted anywhere. First of all, Alex was responsive and seemed so promising. He sent me a link to his instagram, he texted me pictures of what's possible. At first I was very happy to find this company, as the pictures he sent me showed exactly what I wanted. Everything seemed to be going well, until the day of the wedding. Guys, I can't emphasize enough how disappointed, shocked, angry, and frustrated I was when I saw the lighting. What I ASKED FOR and the things he promised was a GOLD/CHAMPAGNE warm tone color. He was so confident he could do it for our wedding. What we GOT... was FLUORESCENT WHITE WITH RAINBOW colors, mostly GREEN and PINK. When I pointed it out to our wedding planner, and she said that NEPTUNE had told her to move the lighting further from the draping (We tried and it did not work) or to JUST REMOVE THEM. Were they kidding? I don't think so. That is the worst, most unprofessional suggestion you could ever give to your customer. Imagine this happens on your wedding day. When you should be enjoying every moment. And signing a contract with Neptune was not cheap. Lighting and draping was the one most important thing to me, because I believe it determines the whole atmosphere. The job that they did made the whole hotel ballroom look so cheap, when we spent so much money both for the venue and decorations. We still tried to remain positive because we did not want anything to ruin our day. And after the wedding, we contacted them to tell him that we are very disappointed with the lighting and draping, and we also wanted to know what really happened. We seriously felt like we have been scammed with fake pictures on instagram and the pictures that he sent us. And his response? It was even more disappointing. Alex told us that he did not hear anything from the planners the day of our wedding. Alex also told us that his staff was floating around so we can contact them whenever we needed to, but no one ever told them that there was a problem with the lighting. We found out that our planner had actually contacted them, but Oscar, the guy who Neptune had sent to our wedding to do the installments, had told her that IT IS BECAUSE OF THE EQUIPMENT, and that that is how he defines gold. What??? See the attached photos for what Neptune had defined warm tone when signing the contract, and what actually were installed. Last but not least, We did not know that Alex will not be working on this. I think Alex must have hired a cheap third company to work for him as he told us "Oh, I told you I am going to hire partners" when we complained. Such a shady move. We did not see anywhere on the contract that he will be using a third party to be in charge of our event. I think this is totally unacceptable. If you want the GUARANTEE that you will get what you paid for, stay away from this company. read more
5 years ago
7 years ago
We used Neptune Lighting for our recent wedding and wanted a canopy of string lights. From the time we reached out to Alex to the end of our event he was extremely responsive. He worked within our budget and his pricing was very reasonable compared to other companies in the area. He is clearly very knowledgeable about the lighting industry and was able to talk me through the needs of our particular venue (minimal wattage available) and worked within the constraints of our venue. The final product was more than we could ever have imagined and our guests were truly wowed by the lights. I would work with Alex again- he made the whole process a breeze and I never had to worry or deal with any logistics - his team set up and broke down seamlessly. Thank you for making our wedding dreams come to life! read more
8 years ago
9 years ago
We are extremely pleased with how the lighting for our wedding turned out! Lighting was something we completely forgot about and luckily Neptune Lighting was not only affordable, but available one month before our wedding date. Alex was very quick to respond and provided professional and friendly service. It was super convenient to have him only a text away. They were also able to do the job with very limited time to set up. The market lights really do set the mood for an unforgettable night. Thank you so much Neptune Lighting for the fast, efficient, and beautiful work! read more
6 years ago
Neptunes lighting was amazing! I didn't have a big budget to spend on lights and they came out stunning. The light poles were elegantly disguised and the lights provided perfect lighting when the sun went down. Their set up and clean up was fast and drama free. I highly recommend their work! read more
9 years ago
9 years ago
I hired Neptune Lighting to do my fiances 40th bday party. I got way more then what i expected. They came in early and transform my house.. I am extremely happy with the professionalism and service rendered. Thank you Thank you Thank you;)) read more
9 years ago
Hired them for a backyard movie night and they did a great job. They came early to set up and make sure everything was running smoothly before it started. What really sold me was the high quality equipment they used. It felt like i was in the movie theaters but in my own backyard. They will be the first person I call when I get ready to have my party this summer. A+ read more
9 years ago
We recently worked with Neptune and they went above and beyond for our wedding day. My wife had an idea for a triangle design on our altar and they made dreams a reality. It was the centerpiece of our ceremony and couldn't have turned out any better! We appreciate all the hard work put into the construction and even down to the setup on site. If you need anything to put that "special touch" to your event, look no further. read more
7 years ago
5 years ago
9 years ago
Business owner information
Alex M.
Thank you so much for the review!! we try our best to make every…
8 years ago
Business owner information
Alex M.
Thank you !!
8 years ago
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9 years ago
5 star company! Did an amazing job for my son's wedding on August 19,2017 In Temecula Ca. Everyone commented on the white dance floor, monogram, smoke machine, lighting, all those elements accented the room and decoration. I would definitely recommend and use your company again, very professional. Thank you again! read more
9 years ago
Neptune lighting, where to start? Recently I went to an event they worked and the lighting was phenomenal. Made every moment memorable like the first dance. Really helped the venue look even better than it already was. Would recommend 10/10. read more
9 years ago
9 years ago
Business owner information
Alex M.
Thank you very much !!! :)
9 years ago
8 years ago
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9 years ago
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