I just finished up my first visit to Cycle Pro LLC today and what I can immediately say is am I…read moreglad that I did! My troubles started when trying to find a reliable place to bring my motorcycle near Hackettstown, I didn't want to be forced to bring it to a Kawasaki dealer because they normally discourage working on machines with outside parts (personally purchased) and the prices they charge are outrageous!! Upon my searching I had seen Cycle Pro LLC, but noticed there had only been one post on yelp, a little skeptical I made my way over to meet the owner. The owner John had greeted me with a smile and an immense amount of knowledge about the machines he works on and was currently working on, I had expressed my concerns and was greeted with not only professional information but also personal explanations/experiences from John in regards to riding style, motorcycle work, etc. After deciding what had to be done on my bike I found John's prices to be INCREDIBLE after having compared at 3-4 other locations. If you are looking for a place that does honest, credible, and reliable work take your motorcycle or other machine to Cycle Pro LLC, you will be happy you did. After receiving and riding my bike home I felt all the improvements made while at Cycle Pro, and even got a follow up call from John ensuring I enjoyed the ride and feel of the machine. (Talk about service!!) If you need to have work done to your bike, take it here! Trust me, you will be glad you did!! 2012 Kawasaki Ninja 650 Work Done: Tire Swap, Tire Balance, Chain Adjustment, Chain Lubing, Clutch Lever adjustment, Rear Brake Pedal adjustment

John ported my 1000cc Polaris Sportsman head, installed aftermarket springs and retainers, and did…read morea valve job. He did a fantastic job. He's been working on two and four wheel machines for several decades and has acquired a wealth of knowledge. If your shocks need rebuilding or tuning, he's definitely the fella to see.

I honestly couldn't think of going anywhere else when I need gear. The guys here are amazing,…read morespecifically Nicky. Every time I come in it's like I'm seeing my cousin, always a good laugh and takes his time making sure I understand everything, making sure everything fits as it should.

Staff super helpful, Anthony was great. The store is like a little community of like minded bike…read moreenthusiasts.

The work is wonderful but the cost for new soles and heels was 60.00 which I thought was quite…read moreexpensive but you get what you pay for.

I thrift and I've used this place several times. They are awesome. But that doesn't describe it. I…read morepurchased all leather cowboys boots with faded painted leather, and a torn toe. The heals were crap- it was a long shot for me. But I purchased them cheap and figured why not? I brought them in, they promised nothing, I expected little- and HOLY CRAP- they are gorgeous. The boots look brand new. The price? $80 bucks. Seriously? These boots will now last me forever. Not only are they masters in leather repair, but they are reasonably priced, always open and- ready for it- Nice people. I totally recommend and am a repeat customer and will continue to be a customer. Thank you for everything

We have two Polaris Sportsmen ATV's in our family and have always had them serviced at Cycle Center…read more(formerly Hudson Valley Cycle Center of Kingston). The sales people at the counter are always friendly, and the service guys know what they are doing. They come out and talk to you. They get things done when promised. Most importantly, we have always found them to be HONEST and REASONABLY PRICED. We will continue to use them in their new location, and we wish them best of luck. p.s. They should add "ATV repair" to their listing because they only come up under a "motorcycle repair" search.

Dropped my grandsons quad off In February of 2025, for warranty work now it's now the end of June…read more2025 and they said come and get it. They were unable to repair it so much for factory authorized repair facility Nothing changed except them running out the quads warranty. It was brand new with a check engine light not going off. It was beyond their mechanical abilities to resolve. Maybe a good place to have a tire repaired not much more

Service is second to none. I purchased a helmet a couple of days ago and it's here. Shipped to my…read morehouse. Un- real!! Never before have I bought something from a store and had it shipped to my house in such a short time!! The people were so helpful I couldn't believe I was still in New Jersey!! I'm definitely going to be back to this place. No doubt about it. Good service, awesome people, and good products. I would tell anyone to go here.

A rude worker named "Jeremy" very tall , goatee & gray hair .. guess he doesn't care to sell any…read moreproducts .. 2nd day in a row I was treated like shit & "Jeremy" was zero help & have smart comments about choosing helmets .. the guy should be doing Uber eats where he doesn't need to speak to anybody .. cycle gear lost a good customer , went there to buy 2 helmets so they lost out on over $600.00 as well ... get better employees that actually want to work & help customers & not just stand in a store all day not helping.

This is not your son's bike shop..... For years I drove past the Motocycle Center thinking it was a…read moresport bike shop, needing new tires for my Fatboy, I stopped in for a quote, that is when I found out how wrong I was. This is a full service bike shop with a very friendly and knowledgeable staff. I purchased tires and had them installed. This past week I needed to replace the tires on my Ultra Ltd., again The Motorcycle Center came through. If you are riding an HD and need a knowledgeable service shop give The Motorcycle Center a call. I am very happy that I finally found a reasonable and reliable bike shop, special thanks to Mike Gig

I have called them 5 times about an issue about a flooded carb trying to do their pick up service…read more all 5 times i get told that they gave the information to their manager and that they would remind him to get around to calling me. i call at 10:20in the morning and never get a single call back all those times. i honestly would not recommend with the amount of unprofessionalism and disrespect that i faced as a customer.

I was first greeted by a staff member who was trying to help me but she later directed me to…read moresomeone with more expertise and knowledge. Cut the story short, Frank gave me good genuine tips and how to most effectively save money and what brand is the most bang out of the buck. The sizes were a bit messed up but overall great place. Dont forget your msf discount! review originally written 12/13/13

I've made small purchases at cycle gear before never had any problem. Today I walked in for an…read moreemergency helmet buy since my old one decided to give out while riding home from work. Long story short the screws to my visor came out. Walked in, greeted by Jay and another employee. Two very happy people. Nothing but good energy. Jay assisted me in buying a helmet. He asked what I was looking for. I gave him my pointers. He went about his business, soon as I made eye contact with him anytime he would answer my questions right away. He let me try on helmets no problem. If I was deciding between 2 he gave me pros and cons about each one. Then when I went back to being lost on which one to buy he wouldn't hover over me which I liked. I like having space to think when making a larger purchase. Ended up coming to a decision quick because of his help. I also bought a Cardo headset for my helmet. He uninstalled my old headset off my old helmet so I can sell it to someone else then proceeded to install the new cardo on my new helmet. Nothing but great vibes from Jay and an amazing help today. Walked out happy. He even helped me connect my phone before leaving just to make sure I was good to go. I definitely recommend getting help from Jay on helmets if your looking to buy. Just my opinion from experience. I will be returning to buy a jacket soon.

I am a collector of Ducati motorcycles and vivid passionate collector of the newest and best gear…read moreavailable. Dainese has been my favorite brand for decades and the experience of shopping at the NY store has been one of the best selection and service worldwide. I often go out of my way to visit Dainese stores in countless cities around the world (Italy, France, Japan, US, Germany, etc) and the New York shopping experience by far has been my favorite thanks to Victor! His attention to detail and a tailored experience by far has always exceeded my expectations. Thank you Victor!

Service is top notch! None of the typical attitudes you can encounter at motorcycle shops. Team was…read morefriendly, knowledgeable and extremely helpful. I will go out of my way to use them when I need any gear!

What went well? Everything!! What an amazing transaction, from start to finish. Picked out the ATV…read moreI wanted, did all the paperwork and drove off with it in an hours time. No BS. All good.

Thank you for taking care of my bike while I was traveling. It was a great experience and really…read moreappreciate your fitting me in. A great business.