I had a really bad experience with their sales staff getting drunk on the lake and cursing at other…read moreboats acting like they own the place. I want to be respectful to the owners running a business (hence the four star review which would other use be a 1 star review) that they care about. I would hope that your sales staff especially when claiming to be affiliated with capri would act as a representation of a helpful brand on the lake... especially around families. I have personally found the other main marinas on the lake to be more customer centric.

I highly Recommend Capri. Bought my first boat from them. I have received top notch service and…read morehonesty. Starting from the owner down to his sons and family, Richard, Brian, Richie, Mark & John who has done all for me since the beginning. I will continue to be a Capri life time customer.

I'm extremely disappointed with my experience at Sterling Marina. It has now been seven months…read moresince I purchased my boat, and it is still not titled in my name due to Sterling Marina failing to send the correct documentation to the Pennsylvania Fish and Boat Commission. Because of this, my application was declined, leaving me unable to legally use a boat that I paid $85,000 for. This is not a minor oversight, this is a basic responsibility of the dealership, and their failure has caused significant delays and frustration. What makes this even worse is the complete lack of communication. I have made numerous phone calls, left voicemails, and sent multiple emails, and no one answers or returns them. There has been little to no effort to resolve the issue or even provide an update. This situation has turned what should have been an exciting purchase into a stressful and ongoing problem. I would strongly caution anyone considering doing business with Sterling Marina. After thy receive your money, getting support afterward has been nearly impossible.

Do not trust these people - get everything in writing with specific detail. Take picture of your…read moreboat before and after.

purchased a bayliner from them in 2024. The gas gauge was broken from the start. we dropped it off…read moreto repair while under warranty, and nothing seemed fixed. the gauge still wobbles horribly. this past fall received a recall notice from Bayliner instructing us to have dealer of purchase repair it. We had over 10 contacts with Bakkers only to be put off throughout the winter. Come spring, we were put off 3 more times. I contacted Bayliner for assistance and miraculously received a call the next day that Bakker's was ordering parts, and they will contact us in a week. Crickets. I gave them 3 weeks (in case of slow delivery) before calling for status of recall repair. I got the run around again with attempts to blame others for miscommunication. final answer from Bakker's was that Bayliner took account away. this left me back to starting all over again to find a dealership that could take care of the recall. I would NEVER use this business again. In fact, after to speaking to others, I don't know how they stay in business. I have read the other negative yelp reviews and they are all consistent with my experience. While purchasing a boat there may be an OK experience, don't deal with them after that!

My experience was not good; I attempted to inquire about a boat for sale and was given mixed…read moreanswers. I called about a boat and explained that i lived a couple of hours away.. i asked if i could put a deposit on the boat and was told they would get back to me. i had to call. I was then told no, first come first serve, and that they open at 9 am. I said i could be there. I then called that afternoon to be sure the boat wasn't sold and got told that there were 2 other appt. on the boat and that they would let me know.... waaa waaa waaa I was never offered or told i could make an appt. even after offering the deposit. needless to say, they sold the boat and i never got a chance to see it. When I spoke to the owner about this his only concern was the bad reviews he was getting over how he was handling the sale of this boat. His name is Nick and the female salesperson is Marie. I would not do business with them ever now. and it stinks too because they had other boats i may have been interested in.

I may be biased, since I work here... But great business to work for. All of our customers become…read morefamily. Great sales , service and parts for your RV needs.

We had an issue with our water system which John and his crew repaired after getting the part. Very…read moreseamless operation and everyone was very friendly.

1st Klas Marina and their crew were awesome to work with! The Mueller's helped us pick out our new…read moreboat and guided us with selecting all the optimal accessories for what our family wanted relating to fishing, sonar, lighting, water sports,etc. They worked as a team to get everything professionally installed and fine tuned to an optimal look and feel. Their communication was great and I highly recommend buying a boat from them as well as using them for your boat service.

6 years later 1st Klas proves itself to be truly 1st class. Today we had an issue and it was our…read morefault . Tom and staff were so kind, helpful and made us feel supported and comforted. Tom solved the underlying issue so it wouldnt happen again. Over the years this entity has always helped us . from Laz in service, Cindy in the office and Tom and his son and all the dock crew. A mark of a company's excellence is measured not just once the sale is completed but all the years that follow Thank you Randy and Seth

Never again! They lied they didn't do the job that was suppose to get done I have it in writing…read morefrom the Lexus service center that M&E didn't touch the transmission that cost me $4000.And they will not make good on their lies ,and Frank hung up on me and didn't even give me the time of day .

Very nice goes over with you what we are doing nice shop and picked up and dropped off WHO DOES…read moreTHIS and very professional and on time

Great service and honest, easy to talk to and he explains the problem to you. Has all the computer…read morehook up to identify the problem.

Joe is an excellent and versatile mechanic, who is extremely fair with his prices. On top of that,…read morehe's a very good guy who has a great sense of humor. You will not be disappointed taking your vehicle to Lake Service for repair or maintenance!

I cant enough how much Marc & his people are awesome!! Been…read moregoing on & off for 4yrs & Marc & Karen have the best personalities ever in this business! Marc is very honest & straightforward & he will tell you to take your business else where then lie to your face just to make $$ Karen -is very warm heart & compassionate and after 4yrs running to them as a NYC transplant alone in these woods -i trust noone else with my truck!

Longtime native owner rural garage only game in town. Limited business hours M- F 8-5 closes…read morepromptly. Closed weekends and takes long Holiday weekends off, closed 2-3 weeks annual vacations. Lukewarm at best to part -time patrons with dual State residency. Gaslights and ousts them if questioned or challenged. Doesn't like customers still wearing face masks 2023 though many Nurses and medics still do.post-Covid . Will accuse patron of having or appearing to have Covid and "don't come here even outside with Covid" though patron sincerely denies having Covid. Ironically, neither he nor his staff ever wore face masks even during the extended Covid precaution mandates . So getting Covid was never their concern why now 4 years in ? Hence uses gaslighting tactics.