I have been to this Cycle Gear a few times, however, this last experience prompted me to write a…read morereview. I go to Cycle Gear/Revzilla for all my gear. 365 Rider, the discounts are great, but the employees keep me coming back. The staff is so friendly and helpful. I ask newbie questions and they answer them respectfully, never making me feel bad and their recommendations have always been spot on. Victoria helped me purchase some heated gloves and even helped me install it on my motorcycle, even though it was so easy I could have figured it out myself. 10/10 can't wait to make more money so I can go spend it at Cycle Gear.

Great customer service. Very polite staff. Well stocked store. And very clean…read more Thank you for your help on my Sena spider st1

I have been a Moroney's customer for years and every experience I have had has been fantastic. The…read moreservice, the professionalism, the knowledge of all aspects of my Harley, the courtesy, the prices, et al. Always ready to help you no matter what your situation is. Moroney's goes out of their way to meet your needs in my experience. So to answer your top question, EVERYTHING went well.

Kacey was my cashier today! she was so helpful and knowledgeable on everything. i would definitely…read morerecommend going to her if you need advice especially if your a girl who doesn't know what to get her dad for christmas!

Cory (and Jack and JR) kept the shop open late to trouble-shoot my Honda Goldwing after it randomly…read morelost power on the highway. He saved our roadtrip, and shared his wealth of mechanical knowledge. This is a guy who traveled to Italy with a vespa part in his hand to see if he could find a replacement. Very impressed with his whole set up, very grateful for his above and beyond service, and prices were fair.

Sells used batteries at a astronomical price. You don't get repeat customers that way.read more

A rude worker named "Jeremy" very tall , goatee & gray hair .. guess he doesn't care to sell any…read moreproducts .. 2nd day in a row I was treated like shit & "Jeremy" was zero help & have smart comments about choosing helmets .. the guy should be doing Uber eats where he doesn't need to speak to anybody .. cycle gear lost a good customer , went there to buy 2 helmets so they lost out on over $600.00 as well ... get better employees that actually want to work & help customers & not just stand in a store all day not helping.

The salesman at this location was very knowledgeable on everything in the store. He gave me great…read morerecommendations on clothing, gloves, helmets, etc. I do not live in NJ, but I will be visiting this store again.

Wow I had never been to cycle gear before but I'm so glad I found this place today especially since…read morethey're open on Sundays! I needed motul oil for my Ducati and I walk in to these super kind super helpful staff. Sarah and Kostas were able to help myself and my friend pick up a few necessities for our bikes and honestly they were just awesome. Not only did I fix my bike problsms, but I also left with a couple local ride recommendations! It's nice being a women rider and having a women who knows bikes help you since biking is so male dominated, but everyone on staff was helpful and knew their stuff. Thanks so much y'all! My day was saved They have a large parking lot so you can bring your friends too (or fix your bike outside)

This store is terrible the employees are slow, they can be taking care of you and just turn around…read moreand walk away to another customer. I took my order back for a return they made me place a new order stood with the other items and never processed the return

Bought my first bike from them, made everything nice and easy. Quick, efficient and informative…read more Scott and Alexa are great!

Reading through the reviews I see a lot of negativity. I setup an appointment and had 80% of my…read morepaperwork done before I arrived and my machine was prepped. I would say just because you walk in with cash doesn't mean everyone is going to drop what they're doing, it was apparent this is a high volume dealership. My salesman Scott was punctual and helpful, Barb in finance was swamped and maintained her professionalism with two finance managers out, the owner Don was polite and I asked for water brought me into the back break room and provided water. With buying a new machine I needed some new gear, I didn't catch the parts guys name but super nice and got all the boxes together for me.

I had an unfortunate experience with a recently bought bike from another NY Ducati dealership…read more Mechanical issues had me stranded and in need of a tow on 2 separate occasions (not the bikes fault it was due to mishandling at the dealership/ improper assembly after service). Both times I had the bike towed to HVMC and Steve and the crew were able to diagnose the issue and have me riding again incredibly quickly. Despite the issues not being their fault they went above and beyond to rectify the situation and make sure I was happy. They've definitely won my business (I should have purchased the Ducati there to begin with). Extremely professional and polite, as long as I have a motorcycle I'll be returning to HVMC. Thank you!

Strong Warning - Hudson Valley Motorcycles…read more Please, before you even consider going to Hudson Valley Motorcycles, read the negative reviews. READ THEM ALL Because this is exactly what you will get. They are not anecdotal; they are what you will experience. No communication, arrogant, etc. My own experience lined up 100% with the bad reviews, and I'm honestly relieved I never let them touch my bike. Here's what you should know: The staff is dismissive and disrespectful. When I checked in the very next day after dropping off my Ducati, the shop manager snapped back with, "You only dropped it off a day ago." That kind of attitude says it all. After 4 days, I was told they had a lot of "recalls" come in so it would be another 4 or 5 days, and there were two more bikes ahead of mine. Had I not reached out, my bike would have just sat there, and who knows how many other recalls would have come in? I guess "recalls" are the equivalent of "dog ate my homework". The reviews repeatedly point out that their work is hit or miss. In other words, you might not only get treated poorly, you MIGHT also get shoddy work done on your motorcycle. The positive reviews? I can't say for sure, who wrote them sine employees and family can also add reviews. I am not saying they did but, who knows? Be aware. Even their responses to criticism show the same arrogance. One answer to a customer complaint was, "It's Westchester, so it's expensive." Let's be clear: Hudson Valley Motorcycles is in Ossining. Ossining is not Scarsdale, it's not Bronxville, and it's certainly not some high-end part of Westchester that justifies inflated prices. This shop is only seven minutes from my house, but I would never step foot in there again. I'd rather drive an hour to a shop that respects customers and stands by their work. If you want to know how you will be treated for service, watch the Seinfeld episode of "Soup Nazi"! NO SERVICE FOR YOU! Bottom line: If you value your motorcycle, your wallet, and your dignity, stay far away from Hudson Valley Motorcycles.

Dropped my grandsons quad off In February of 2025, for warranty work now it's now the end of June…read more2025 and they said come and get it. They were unable to repair it so much for factory authorized repair facility Nothing changed except them running out the quads warranty. It was brand new with a check engine light not going off. It was beyond their mechanical abilities to resolve. Maybe a good place to have a tire repaired not much more

They charged me for a service that wasn't requested and proceeded to charge me for it, I called ask…read morethem what happened and why they did it when I did not ask for it, they agree to refund me and the call ends. 3 minutes go by and the owner of the business calls me and starts yelling at me to bring the bike back and tells me to never come back, horrible people takes much to long to do and very over priced for knock off materials they sell wouldn't recommend

Just purchased 2 beautiful leather jackets. Family-owned small business, the owners were super…read morehelpful in getting the right size and fit for both of us. Highly recommend for all your leather needs.

I am so thrilled I found this place, it's my third time here and I have not been disappointed. I'm…read morepetite and I love leather, I have so many items that need alterations and nobody is an "expert" in leather. Except this guys. They do a fantastic job and they are very professional, also pricing is very reasonable.

I've been riding a while and was wanting to add some custom touches to my stock 2013 Triumph…read moreSpeedmaster. One of my friends recommended I look into Brogue and I'm glad he did. Initially started the project looking to do just a few changes but as it progressed and I saw the quality and creativity in each step, it progressed into a full build. Mike was great to work with. He offered lots of creative ideas and direction while incorporating my own ideas into a seamless, beautiful design. The work is top notch and of the highest quality. They stand behind their work & are fantastic at converting dreams and concepts into reality, anything from a small mod to a full blown build. Highly recommended, can't say enough good things about them. I constantly get complimented on my bike everywhere I go! -K.

I think you missed the whole point. As I mentioned I understand the fraud protection. I was on…read morecall with Savanah to resolve the first problem, she was wonderful. I also sent over all the items she requested. When I called to confirm the second order under my personal card I sent over id and debit card again ! Before I even got off the phone with your rude manager he cancelled my order. Very unprofessional oh not to mention the 3 emails I sent without any response .