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Neo Nails Brickell

3.8 (1k reviews)
Open 10:00 am - 8:30 pm
Updated over 3 months ago

Services - Neo Nails Brickell

Nail fill-in

Toe nail fill-in

Hand nail fill-in

14 More Services

Hand and toe nail fill-in

Manicure

Manicure and pedicure

Pedicure

Nail polish change

Toe polish change

Hand polish change

Hand and toe polish change

Nail polish removal

Toe polish removal

Hand polish removal

Hand and toe polish removal

Nail repair

Waxing

Neo Nails Brickell Photos

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Recommended Reviews - Neo Nails Brickell

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Reviews With Photos

Daniella R.

My boyfriend and I had been talking about getting engaged several months prior and with a trip to Europe planned over the holidays and questions about my ring size quenched, I decided it wise to get my nails done ahead of the trip just in case. I selected this location because I do not frequently get my nails done and a friend recommended this spot. I let the nail technician know about the potential engagement so she would hopefully take special care to make sure they were done correctly. I got the GelX and although they looked great when I walked out of the salon, the next day the polish on my thumb (on my left hand!) began to wrinkle and crack because it was cured improperly under the UV light. I live on Miami Beach and, because this was important to me, drove back to the salon to get it fixed before my trip. They did not remove the nail and replace it with a different nail, instead they filed the nail down, redid the polish and sent me on my way. I did not have an immediate problem with the fix, but not two days later the nail snapped because it had been filed down too thin. Unfortunately at this point I was already in Europe and going to the salon for a 3rd time was not an option. My boyfriend (now fiancé) ended up proposing on the trip and I had to hide my thumb in all our engagement photos. I requested a full refund from the salon as a fair way to mitigate the situation. They rebutted by offering me a $15 refund or for me to come in and have them fix the nail (I paid $92 dollars for the service). I have reached out to them twice now to explain that a $15 refund does not adequately address the inconvenience and distress caused by this situation and it is already too late for them to fix the problem, the engagement happened. I trusted this establishment to deliver a professional service, and unfortunately, this trust was not upheld. It is understandable that nails are a service done by humans and sometimes humans make mistakes, but it's important that an establishment is able to own up to their mistakes and remediate the concerns of their customers. Instead, they have stopped responding to my emails. Please read the bad reviews from this place, many of which are from the last two months and also state concerns about customer service. If you are willing to risk this salon messing up your nails and are comfortable with a lack of accountability, this is the spot for you, otherwise I would recommend taking your business elsewhere.

Cristina W.

If you are looking for consistent high quality service, Neo nails is your spot. I am a regular here for my monthly gel mani with design and regular pedicure with Katy. Her designs are fabulous and she makes sure you are 100% satisfied before leaving. Booking is a breeze - just give them a call and they'll send you a text with confirmation. Super easy communication and a bonus loyalty program, you'll never need to go to another nail salon!

Pastel dream manicure
Cheryl L.

I have been coming to Neo Nails for many years. The service is always phenomenal. All of the nail techs are talented. This time I brought my daughter for mani/pedis. Her nail tech was Amber and she was patient and friendly. She was able to create my daughter's nail look perfectly. My nail tech was Lala who was equally friendly, talented, and nice. This is a full service nail salon that is clean, relaxing, but still has an upbeat and friendly atmosphere. Everyone is eager to help and they offer you water or fresh coffee or expresso. You do not feel rushed and it is worth the price to be pampered. Great service, they take appointments, and you can book online. They also take walk ins as well. I love that you feel welcome here and not like you are just another number. Thank you Neo Nails!!

Heather M.

Profoundly disappointed. I have been coming here for a little over a year. I have nothing bad at all to say about my tech, Yanina. She's amazing. She's so sweet, she does great work. I just communicated with the salon (today is day 8 of my manicure) for a repair. I was told on July 10th that they'll repair manicures within 10 days. In my opinion - ABSOLUTELY worth it. Today I was told nope - it's 7 days, and we've seen your history and you've come in for quite a few repairs and we don't see how that's possible after 7 days. I told the person on the phone first of all, I've only come in 3 or 4 times for repairs within the past year (I come every 3-5 wks) and I don't come in for repairs at 7 days, it's more like 8-9 days when I get chips. I also said we'll agree to disagree but that doesn't seem like my fault. I am extremely careful with my nails. If I need to pick at plastic in order to open something, I won't do it in order to preserve my nails. The person on the phone said they'd honor it this time but I told her I wasn't interested. She suggested a different tech. No thanks - I don't think there's anything wrong at all with Yanina and her work. She does great work. I was willing to spend $70-$90 a month on chrome and art (my choice, nobody held me down and forced me to go with those upgrades) when I thought that if anything happened within 10 days, I'm covered. I've had manicures last 8 or 9 days before, and I've had some last 3 weeks. Apparently, the fact that I've come in 3 or 4 times for repairs in the past year now looks bad on me. I'm not willing to accept fault for that. Random other thing to mention - for almost every single appointment (let's say 8-10 out of approx 12 appointments), they called me to see if I could come in earlier. Maybe I'm annoyed easily but I found this pretty annoying/aggravating. More often than not, I make the appointment at the time I want. If I make my appointment for 5:30, no, I don't normally want to come in at 4:30 or 5. I made the appointment at xyz time because I wanted to come in at xyz time. I loved this salon for the year I went there. I'm very, very sad right now as I feel like I've lost part of my community in Yanina and the salon. I highly highly recommend Yanina if anyone reading this decides to go there. I just can't justify the price with how the policy is, and I don't feel comfortable returning to a business where I feel as though I was blamed for something. I don't think most people would. It was great while it lasted.

Gel mani
Kalie L.

I got a gel manicure and pedicure and was happy with how they turned out. My nail tech was very nice, professional, and efficient. The pedicure didn't include any massaging or hot towel wrap like most basic pedis I've gotten so that was a downside. The total came to $98 before tip. They were able to squeeze me in last minute so it was very convenient. They have a small parking lot in front of the store.

Cute little nail shop not to far from near downtown Miami.  I mean check out this wall of color!
Lisa-Marie B.

Elizabeth did my pedicure n she was the absolute best. I shower her what i wanted and i received jusy that. my leg massage was awesome and definitely needed for my patitas. she made sure i was well hydrated and offered champagne and wine first, i opted for water . i got the neo special and let me tell you. After the parafin you'll want to only come here for you nails in Miami!!

Samantha M.

Was looking for a salon to get my nails done on a regular basis and saw amazing reviews here. My appointment was for 4pm and I was taken shortly after checking in. Yuliet was my nail tech and she was PHENOMENAL. These are the best nails I have ever gotten done! The receptionist was also very sweet and kind. I'm highly satisfied and will be coming back monthly.

Bianca C.

Atleta did an excellent job on my pedicure. Very clean and has parking which is a plus if you know Miami.

Electric purple with matte top coat!
LeAnn L.

This is my first time at Neo Nails and it was a FANTASTIC experience! Mikaela did my acrylic gel full set mani and I would recommend her to anyone! Just by watching her & having a conversation with her you can tell That she's experienced. She was extremely patient with me as I was extremely indecisive on what I wanted and we had a great convo while she did my nails. The manager checked in on me and offered me a beverage. I wish I lived in Miami because this would be my new nail salon. You should definitely make it yours!!

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2 years ago

Love coming here for Susie always leave with great nails super quick always. Love the coffee

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Rosio was great! My daughter lives in Brickell and comes here all the time. definitely recommend

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7 years ago

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2 years ago

Service was fine and everyone was nice. The nails however simply were not even, I got dip and it ended up dip being very lumpy

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Neo Nails Brickell Reviews in Other Languages

Ask the Community - Neo Nails Brickell

Do you have gift certificates available?

Hi do you guys do Russian manicure?

hi, unfortunately we don't.

Do you do Apres nails?

hi, unfortunately we don't provide that service yet, Allen

Do they take Apple Pay?

Yes, we accept apple and google pay. As well as cash and cards.

Do you do dip power?

Hi, Yes, we do.

How much is gel mani and regular pedi?

Hi - I don't do gel, they have a mani/pedi service called Vinylux that is a long wear nail polish that last longer with sun exposure which is great in Florida weather and great since I prefer a more natural nail service. Vinylux mani + pedi is $49… Read more

Do they do nail designs?

Neo Nails does not offer nail designs currently.

Does this salon offer the nail dipping powder option?

Yes certainely I did put the menu list Very good salon

Do you guys have gel nail extensions?

Hi Jazmin yes we do the price for gel full set is $44 with regular color. thank you… Read more

How much is standard Mani pedi? How much is pedi alone?

m/p $39 pedi $26

Hi. What are your prices for acrilic set with gel polish?

Good morning Maria full set is $34 gel polish is $20

Do you need to do an appointment to do nails?

yes we do, you can either call or submit it online on our website at: http://neo-nails.com/appointment.html… Read more

Do they have SNS dip powder nails?

hi Jacqueline no we don`t have it. thank you… Read more

View All 19 Questions

Review Highlights - Neo Nails Brickell

If you can't get Lisy, no worries, all the other ladies there are also really great from what I can see.

Mentioned in 45 reviews

Read more highlights

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Highly Recommended!!! I went in for a hair color correction,…read morehair cut, style and blow dry, then added on a manicure last minute, which they accommodated. I don't recommend booking last-minute anything, anywhere, just out of respect for the staff, other clients and establishment. Nonetheless, the owner was kind enough to arrange it. I found WaxMee Salon & Spa on Instagram (@waxmee_salon_and_spa), when I was searching for a new hairstylist. I've been getting my hair done for the past 20 years, and I am picky with whom I let color treat it. I decided to try out WaxMee S&S, because I noticed from their Instagram posts that their results looked beautiful, even on different people with different hair styles/colors/textures/etc. They don't just work the trendy blonde balayage, but they work with darker color and reds, too, which takes skills. HAIR: Ask for Romina, she is amazing! Romina took her time with the initial consult to truly understand what had been done to my hair by a previous hairstylist. I really appreciated this, because lately, a lot of stylists tend to tell you what they want to do with your hair. That's fine if you're open to the surprise, but feeling heard is so important for someone who knows what they want. Her work is not cookie-cutter. She truly tailors the style to each person, and makes suggestions based on experience and on your particular needs. Romina was efficient, fast, knowledgeable, skilled, professional and friendly. I appreciated that she was on time, got to work right away, was mindful of the time and communicative throughout the process. I asked her to cut about 5-6 inches off of my hair, which she did. This is important, because for some reason, it seems other stylists are afraid to use their scissors and they end up only trimming the ends! Romina listened and understood what I wanted, and delivered a new style and color that looks very natural and tailored to me! I will definitely be back and highly recommend that you book with her. I love my new hair color and cut! NAILS: The manicure was a last-minute add-on, but that didn't mean I had to wait long. The owner immediately called one of the manicurists who got to work on my nails as Romina was doing my hair. I truly appreciate this, because they don't waste your time. I loved that I was able to get two services done at once, so that I did not have to end up spending the entire day at the salon. The manicurist was so good and fast! For a moment I thought she was rushing it, but the end result was flawless. My only regret is not remembering her name, although I do remember her face. I will be back to see her as well. SALON: WaxMee is a full-service salon with professional and friendly staff, and EXCELLENT prices! Some of their other services include laser treatments, facials, massages, fibroblast, etc. It was clean, the receptionist and the owners are very attentive, and the coffee and tea nook is stocked (something a coffee-lover like me appreciates). PARKING: There's metered street parking only. Download and use the PayByPhone App for convenience. Do not park in the nearby plaza or you risk getting towed. WaxMee Salon & Spa is a keeper! Definitely give them a try if you're looking for great results at great prices. Check them out on IG: @waxmee_salon_and_spa to see some of their work.

I came here because of the good reviews Rebecca had with her waxes and I can confirm she is great…read more She is very experienced with 21 years doing waxes and it shows. I barely felt a thing and I will definitely be coming back just for her!

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Neo Nails Brickell - othersalons - Updated May 2026

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