I have been a patient of Jarrod Watson's Patient First clinic for a little over a year, and I…read morewanted to add my endorsement and to summarize my experiences. At first I was a little skeptical, as I was concerned if I would get the level of care, for a set monthly fee, as I would from a traditional medical practice. Now, a year later, my concerns were completely unfounded. The level of care and service I get from Jarrod is really quite exemplary. My appointments are unhurried, I can express my questions and concerns fully and Jarrod patiently responds in a caring manner. I often contact Jarrod by text for quick questions, prescription refill requests etc. and I'm always surprised how quickly I get a detailed and speedy response. Very impressed. I have no hesitation in highly recommending Patient First Primary Care clinic and Jarrod Watson.

From the owner: Experience the Patient First difference!…read more At Patient First, we recognize that healthcare is a service industry. While some clinics may treat you like just a number, Patient First understands that you are the reason we are here! We endeavor to change the way healthcare is delivered to our members by providing them with unparalleled access, compassionate care and exemplary customer service. Patient First Direct Primary Care is a veteran-owned business.

The staff at Medford medical clinics are outstanding. If you are lucky enough . With that said,…read moremedical clinics in Medford are only accessible 26 to 28 hours a week. They don't work on Fridays, and many offices take 1 to 1.5 hours for lunch. When you call within those very limited hours you can often wait on hold for 13 to 27 minutes. Each time, they will tell you that they are short staffed. This has been my experience for the last 5 years without exception. Short staffed? Isn't that just bad HR management?

Waited for appointment and never got seen due to check in guy put us down as a no show and after…read moretaking our co pay money.

Jessica is a very hands-off mid-level provider she won't even touch you unless she has too. More…read morefocused on her computer than her patients. Weird vibe and process they have at this office weird providers! I was better off looking for someone who knows how to care for a patient and isn't so money hungry! or focused on selling me a supplement or vitamin injection.

Jessica is amazing. She has wonderful bedside care. She is knowledgeable and willing to listen to…read moreyour needs. I 100% recommend her. The rest of the staff there is great. Everyone is super nice.

Sherry has been my dr for many years. I love her. She is really laid back and takes the time to…read moreanswer ALL of your questions. She never makes me feel uncomfortable or belittled. She is a great family doctor.

Sherry was amazing for the first 5-7 years I had her as my primary. When my health took a terrible…read moreturn she just kinda stopped listening. I switched, and am much happier with Caryn Belafsky. If you don't have anything real going on, and are just looking for a general doc, then Castillo is great, but anything more, and you're gonna want someone more attentive.

The type care. I received from Dr Nelson ànd his staff was excellent…read more The only hangup was the wait to see the Dr. But I wasn't to critical

I've had Dr Nelson as my primary care physician for over 20 years. He is the most kind dr. anyone…read morecould want. He is so thorough. He spends time with each patient, even if he is running behind. , You will get exceptional care. I just love Dr Nelson's care.

Monique is the best listener. Her approach to healing is a mix of traditional and alternative. I…read morehaven't ever felt rushed during my appointments. During an annual exam appointment she found a suspicious mass. Yes, cancer. Go for your annual appointment. It's definitely worth your time and it's free.

I love Monique and her staff and know I'm getting excellent care. She is easy to communicate with…read more Thanks for taking me on as a patient.

She is friendly, personal, very understanding and knowledgable. She has a great sense of humor. I…read moresaw in our newspaper she was Medford's favorite doctor. I can see why.

This office has the rudest front office of any Drs office. The called me this morning to tell me…read morethe lab forgot to collect 14.00 for lab work. I informed Kristen that I had a 1:00 appointment today and would pay then. She said that would be fine. When I went to check out, Paula was at the front desk and said I owed 33.00. I explained to her the conversation I had with Kirsten earlier that day. She flippantly replied "Kristens out to lunch" I asked her to look and see what the charge was for. She said she didn't know. I said can you look at my chart and see why there's a difference? Her response was "you know, if you weren't so short with me I could work with you on it" I was shocked that any personnel would treat a patient that way. Can't tell me what the fees for, but if SHE liked me she could reduce it. They need to get rid of her...

I have been going to this doctor since I was an infant and still go to them now as an adult yes I…read morehave gotten doctors switched multiple times but still have never had a bad doctor they are all really caring and actively try to figure out what is wrong and help me meet my needs

I have not had one problem with Family Practice Group. When my husband and I moved to Medford, we…read morecould not find a physician. Luckily, and with some searching I found this group. They are organized and responsive. Dr Walls has successfully treated my thyroid problem and my cholesterol. He worked with me to find a statin I could tolerate and I am taking the smallest effective dose. It's all about trust and you can trust this group with your health. I feel confident and not like a cog caught-up in corporate healthcare. The office staff and attending nurses are great. I hope they are around for as long as I am.

Dr O gets the highest rating there is. Due to having allergies to so many medications for pain,…read moreworking together finally he found something that works without nausea or hives. This happened over a long period of time. He got me stabilized me with my chronic pain & I have maintained being stable until recently. The Dr i was going to for the first 9 years here in Newberg was wonderful until she retired. I was switched to a Dr that didn't seem to care about what was going on with me or ok my prescriptions on time & I would have to wait a week or 2 before he got around to it. Now I have a Dr that told me in my 1st visit with him that he wouldn't take away my medication yet here he is doing just that. I want my Dr O‼

He was took care of me in a very difficult time of my husbands suicide…read more Im always thankful for his great care.

Pill popping pushy Doctors who are invested in pushing these pills. Telling me I have a problem,…read morewhen I dont! Then they subscribe theyre investment pills! I tossed them all out!

I LOVE IT HERE! I have had multiple problems over the last 3 months, Crohn's disease,…read moreendometriosis, and even a few others, they are always so sweet and concerned for me. And when I do finally get a diagnosis they are always able to help me after with getting it taken care of and being proud and supportive. If I could I would tell every person in the rogue valley to go to onepeak medical! They are occasionally hard to get ahold of if you are especially impatient but they always get back to you in a matter of hours to even a day or two, at most.