Great Work, But Be Prepared for High Costs We brought our…read more2007 Carri-Lite 5th wheel to Ernie's, Inc. for some major repairs. We had an extended warranty but knew it wouldn't cover everything -- and we weren't in a rush. Overall, we were happy with the experience, but it's important to go in with eyes wide open. What we liked: * Super friendly and professional staff from the first phone call * Clean, large, well-organized shop -- very reassuring * Estimates at every step so we could approve/decline work * They replaced both our black and grey tanks plus the electronic dump valves -- done right * No pressure when we declined certain items What to watch for: Prices are high -- labor is $225/hr, and parts are marked up (pretty typical in the RV world).Communication felt a little slow at times, but we told them we weren't in a hurry. Some quotes were eye-popping: * Battery cables: $603 * Smoke detector plus install: $100 * A/C maintenance: $600 * Roof caulking: $606 * Roof membrane replacement: $17,000 * Replace TV antenna cable: $261 We ended up declining many of the recommended repairs due to the high costs -- thankfully, my husband is very handy and was able to take care of most of them himself. For example, they quoted $17,000 to replace the roof membrane, but ours didn't actually need replacing. We repaired a few small cracks ourselves with Dicor self-leveling caulk and didn't even use half a tube. One thing to note: their estimate process can be a bit cumbersome. When they add new items, the updated estimate just gets longer -- in our case, it ended up being 17 pages. Even if you decline certain items, they remain listed, which can make it hard to track the dollar amount and what's actually approved and what's not. Bottom line: Ernie's is a great shop if you're not on a tight budget and want quality work from a professional team. Just be ready for the price tag and don't hesitate to do some repairs yourself if you can.

I had a frustrating experience with Ernie's RV & Trailer Repair…read more I brought in my Class C RV because I wanted a proper inspection, specifically to have the brake pads checked. Another shop had already told me they couldn't lift the RV, which is exactly why I sought out a place that could handle a full inspection. When I scheduled the appointment, I clearly explained this situation and my expectations. The day after I dropped off the rig, I received a call saying the RV was ready and that nothing was wrong. I was charged about $280. When I arrived to pick it up, I asked for an inspection report or details on what was checked, and it became clear there was confusion. After asking directly what work had been done, I was told they had only performed an oil change. This was extremely frustrating because that was not what I brought the RV in for. I had been very clear that I needed a full inspection due to the previous shop not being able to lift it. They did offer for me to bring the RV back at another time, but when I asked about the cost for the inspection, I was quoted over $450 on top of the $280 I had already paid. This pricing was never discussed when I scheduled the appointment. Overall, my concerns are: -Lack of communication about pricing upfront. They need more transparency on their pricing and other reviews suggest the same -Not paying proper attention to the customer's request -Failing to perform the service that was requested There was no effort to offer a discount or solution to make up for the inconvenience. I wanted to give them a chance despite some pricing concerns posted on prior Yelp reviews, but unfortunately, my experience confirmed those issues. To be fair, the staff were friendly and professional. They are nice folks but, they need to work on some issues. In the future, I will be driving a few extra miles to get better and more competitive service.

Great experience great service!! I bought in my dumper trailer for service.. they had the part and…read morea knowledge technician that fixed it on the spot!!

I can always count on them having what I need for my job. Recently had stopped at three other…read moreplaces that were closer to where I was to find a stop sign for flagging traffic needless to say none of them had anything. Drove over here and they had them! Always friendly staff.

This company is honest, friendly, patient and more than fair…read more I will always be a fan of the staff. I had a brake issue on my travel trailer and couldn't be happier with Northwest Coaches repair.

What a great group of people at North West Coach. Our RV was well taken care of, they communicated…read morewith us throughout the process. Work was done well and cost was reasonable! We will definitely be repeat customers!

I received bad service from another company and stopped by to ask if they would see if my machine…read morewas repaired correctly and if I was charged right or ripped off. The owner Gary volunteered to take my machine out of my vehicle hook it up and start it to make sure it was repaired correctly. He was also a little shocked at the price I was charged. He confirmed that he hears multiple complaints of customer service from the place that mistreated me. His place was amazing they work their own land have their own animals, the kids have friendly personalities. I met his wife and some of his family members. This is a place that I will definitely return to. He will have as much business as I can bring him. When you're treated right and professionally and fair you want to return. I highly suggest if you're looking for small engine repair this is the place. The owner, Gary, stated he works on everything....vehicles, RV, etc.

I called to see if they made house calls and got a tip on how to fix it myself instead. This saved…read moreme a bunch of money. Excellent customer service!

I did a lot of research before going to Kiperts for my utility trailer. Many of the other dealers…read morehave concerning reviews on Yelp, Google and BBB, not Kiperts. My experience purchasing my trailer with them was painless and quick. I can't recommend them enough!

I am very happy with the purchase I made at Kiperts tractor & trailer. Sales Roxy and team answer…read moreall of my questions, and the team. Was very nice. I had a great experience I highly recomend Kiperts. Thank you! Roxy and tea.

I found out the hard way that most trailer dealers stink. My…read morefirst experience was with a company I'll call "Trailers-Minus". I tried to buy one of their trailers. After 2 1/2 hours while they did the paperwork, they determined they couldn't verify the funds in my account. It was a weekend so that made some sense. They told me to come back the next Saturday (everything was by appointment on their schedule not mine) with a cashiers check. I did exactly that. An hour and a half later I was told they couldn't verify funds for a cashiers check so I wasn't getting the trailer again. This was a 1 1/2 hour drive each way so it was a royal pain. Needless to say I cancelled the order. The next dealer advertised that they had 4 different trailers in stock that would fill my needs. I drove there to find they had none. Multiple calls revealed bad service and selection among more dealers. I didn't want to wait up to 20 weeks plus shipping time for them to build one for me. Then I called Olympic Trailers. They were professional and assured me they had what I wanted in-stock. I drove 130 miles one-way to pick it up. I got there and was treated professionally and in about half an hour or so I left with my new trailer. I would absolutely recommend them. BTW, the trailer was top quality, much better than the one at that other trailer dealer.

I did a ton for research before visiting Olympic Trailer & Truck and narrowed my choices to a Lamar…read more5x10 mini-dump. Gary happily showed me the actual trailer, answered a few questions I had then we went back inside to complete the sale. The Title and registration process was made quick and easy by a very competent and pleasant woman but I unfortunately didn't catch her name. I arranged to pick up my new trailer the next day and when I arrived I decided to add a spare tire plus I needed to upgrade my towing equipment to exceed the trailer's 10K rating. They had everything in stock and when they brought my trailer to the front of the lot a few minutes later, they'd already mounted the spare tire. Two very efficient young guys prepped the trailer by torquing all the wheel lug nuts, attaching the trailer including the ball and coupler, safety chains, and breakaway switch to my truck, then testing the trailer lighting. No lights. Unfazed, they retrieved a testing kit from the shop and began troubleshooting and quickly determined the problem was in my truck's electrical system. We checked the basics, switches, connections and fuses - still no joy. Then Kyle came out to assist. Of course it was raining and the parking lot was wet and muddy but that didn't stop Kyle from digging deeper by laying under my truck to check 7 pin socket wiring. Kyle quickly determined that my truck's socket was the issue and, like a true professional, he quickly removed mine and replace it with a new one, with no hesitation or drama. This might seem routine to many but I've spent a great deal of time working in the trades and young men like Kyle are an unbelievably rare commodity. While everyone at Olympic Trailer & Truck was great, Kyle was responsible for completing my transaction with absolute satisfaction.

We have used Baliey's for years. Previous owner Scott and now Andrew. Both are top notch…read more explaining everything and answering my countless questions. Most recently, Andrew has helped us with repairs and the sale of an older trailer then the purchase of a (new to us) 5th wheel ensuring we got what we wanted without missing a detail. To add to the experience , my bill has always seems beyond fair. No sticker-shock. which is always a plus. For those of us old enough to understand "hometown service" Baileys offers that care and more. Call Andrew, you won't be sorry!

Andrew is professional, communicative, knowledgeable, and responsive. His prices are reasonable and…read morevery fair. He is now on "speed dial" for any other issues that may come up with our RV. I would recommend him without hesitation. Thank you, Andrew!! We appreciate your time, service, professionalism, and care!!

This place rocks! The staff is pleasant, knows what they're…read moredoing and provides 10/10 customer service. This is the best muffler shop I've ever encountered. Every new truck I have a 40 series Flowmaster installed with dual tips.

Viktor worked on two of my cars, one I was upgrading exhaust system on, the other had catalytic…read moreconverters cut out by thiefs. Good pricing, quick service, they know what are are doing and have been doing it for years! Highly recommend.