Gracie has been so helpful by keeping me informed of where things are with my RV. They don't work…read moreon something you haven't already approved. The shop foreman was also very nice and greeted me as I arrived to drop off for work!

I had a frustrating experience with Ernie's RV & Trailer Repair…read more I brought in my Class C RV because I wanted a proper inspection, specifically to have the brake pads checked. Another shop had already told me they couldn't lift the RV, which is exactly why I sought out a place that could handle a full inspection. When I scheduled the appointment, I clearly explained this situation and my expectations. The day after I dropped off the rig, I received a call saying the RV was ready and that nothing was wrong. I was charged about $280. When I arrived to pick it up, I asked for an inspection report or details on what was checked, and it became clear there was confusion. After asking directly what work had been done, I was told they had only performed an oil change. This was extremely frustrating because that was not what I brought the RV in for. I had been very clear that I needed a full inspection due to the previous shop not being able to lift it. They did offer for me to bring the RV back at another time, but when I asked about the cost for the inspection, I was quoted over $450 on top of the $280 I had already paid. This pricing was never discussed when I scheduled the appointment. Overall, my concerns are: -Lack of communication about pricing upfront. They need more transparency on their pricing and other reviews suggest the same -Not paying proper attention to the customer's request -Failing to perform the service that was requested There was no effort to offer a discount or solution to make up for the inconvenience. I wanted to give them a chance despite some pricing concerns posted on prior Yelp reviews, but unfortunately, my experience confirmed those issues. To be fair, the staff were friendly and professional. They are nice folks but, they need to work on some issues. In the future, I will be driving a few extra miles to get better and more competitive service.

I've always appreciated Northwest Coach's friendly attitude. Whether applying our business logo and…read moreinformation on our vans or helping troubleshoot trailer lighting issues, they are professional , knowledgeable, and helpful. Always a good choice!

I can't say enough about the team that works at Northwest. I was in a very bad situation with my RV…read morehung up on another RV and immobilized damage was unknown at that point, but it looks extended . They went above and beyond to help even though they were already busy. through the confusion, they were supportive knowledgeable very kind , and their consideration went above and beyond anything I could've expected. I'm a volunteer with Emergency RV and this time I needed help instead of giving it. They were right there! Thanks to all of you.

Amazing and helpful. Would go back again. Our trailer had a wheel lock up and was towed. They fit…read moreit in right away and had us back on the road thank you, Elijah!

They agreed to let me exchange the trailer they just sold me, where there was some confusion about…read morethe width, for one that i can use. Thank you for doing the right thing Trailer Boss!

Niko did some aluminum fabrication on a part for my bicycle. Great…read more job. Looks like it came from the factory. Very pleased! Larry Weaver

From the owner: Metal fabrication on new and existing parts, metals, materials. Aluminum, Stainless, Titanium, Mild…read moreSteel, Chromoly Light structural, rails, stairs, marine, repairs, scratch-odds and evens...Ask!

Did me a solid by fitting me in while I was traveling in the road. They found the basic issue and…read morerepaired it. Didn't like the huge sign supporting Donald Trump. Just saying best to keep politics and business out of it. If I had another option I would not have gone here.

We have a four horse live in trailer that needed extensive maintenance & safety checks. DeAnna &…read morePasha were great! DeAnna kept us updated & informed on cost & what needed to be done. Pasha let us know what was a safety issue & what could wait until the next maintenance schedule. They were both great to work with & the trust I have in both of them makes it easy to know they are doing the right thing to keep me & my horses safe for travel. Thank you again!!!

bought my 7'x17' double axel trailer from them in 2017 for a great price and still today jan 30…read more2024, I love this trailer. i have hauled a lot going from one end of the country to the other multi times and it is just great. it has breaks on it which makes it really nice and easier on my trucks brakes. this place is a really good place and probably the lowest prices I have found

I took my horse trailer in to have the ramp rebuilt from being in an accident and being rusted out…read more Only took them 24 hours and the trailer was complete. They even added extra support to the ramp and upgraded the hinges to much beefier ones. Welds look professional and the price was reasonable. Great work!

I'm not sure I would do business with them, I called and had questions about the tune and asked…read morethem if it didn't work if there was a return policy. They told me don't worry about it it would work, so I placed an order to have my EMC and TMC tuned. shortly after I received an email saying my order was canceled. I called the company and asked what was going on and they told me that they didn't want to do business with me because of my questioning of their product. Beware.

Living in Florida and never traveling to the Northwest, I can't comment on Brazel's Service Center,…read morebut, I know for sure that John in parts is the best. Anytime I need parts for my 2007 Workkhorse Chasis, he has been right on the money with the correct part and quick shipping. My neighbor also has used them for Workhorse Parts and is very happy with their service. Not sure what I would do without John's help.

Fantastic quality work. He went above and beyond and I can't express my appreciation enough…read more Thankyou!

I had Shawn fab and weld me some camper brackets that came with camper I purchased but wouldn't fit…read moremy truck super happy with the outcome honest quality craftsmanship and very affordable. True honest quality craftsmanship is hard to find now days Shawn goes beyond that for customer service and quality if I can leave a 10 star rating I will. He will be my new go to guy for any of my welding needs thank you again Shawn your the man!

I was disappointed. We talked on the phone several times. I told them I didn't want to drive 4…read morehours to buy this van unless it drove and was like new for only having 14K miles. They assured me it was like buying a brand new van. One of the side doors didn't work with key fob. A cover off by the door showing exposed wiring. Front bumper had to different fairly serious scrapes. A one foot long scrape/dent on bottom of body below passenger side door. I was willing to pay the book or asking price, all I wanted was an honest answer before we wasted a day with an 8 hour round trip drive.

What a great experience. I was in search of a used Volvo XC60. After shopping for a few weeks, one…read morepopped up on Edmunds with a really good price. D drove up to see Caleb the sales manager. He explained that the moonroof glass was broken but he would have that fixed. I purchased the car and took it home. A week later Caleb reached out to give me the appointment for the glass shop. I don't think I was there for more than 20 minutes and the car was ready. We had some very heavy rain where I live and the window seal was perfect. I would definitely buy from them again. My car is beautiful for a 2020.